• FootballTicketNet

FootballTicketNet

Overview

FootballTicketNet has a rating of 2.43 stars from 322 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FootballTicketNet most frequently mention credit card, madrid game, and next day problems. FootballTicketNet ranks 225th among Sports Tickets sites.

  • Service
    107
  • Value
    105
  • Shipping
    104
  • Returns
    39
  • Quality
    104

This company does not typically respond to reviews

Positive reviews (last 12 months): 5%
Positive
1
Neutral
1
Negative
18
31
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What reviewers want you to know

Positive highlights

  • Football Ticket helped me on buy this tickets and to have them available in time for my gift.
  • Excellent sitting arrangement@ Old Trafford & customer service.

Critical highlights

No critical highlights yet

How would you rate FootballTicketNet?
Top Positive Review

“Euro 2020 Final tickets”

Abdullah K.
8/10/21

We purchased Euro 2020 Final tickets and the whole experience of using this website to buy the tickets was outstanding. We were kept up to date as to what was happening with our tickets, what we needed to do to receive the electronic tickets, when they would arrive, and all queries and questions we had were answered with no issues by the fantastic customer service team. Great experience for such a big game, have used this website before and will definitely be using it again. Thank you once again.

Top Critical Review

“Order:1165696 Real Madrid vs Villarreal CF 17/12/2023”

Mounir S.
1/1/24

I bought the most expensive 4 tickets available on their website and then I travel with family all the way from Sydney to Madrid thats 23 hours in the air plan to see the game and just 6 hours before the match start we received our tickets in different rows 2 by 2 in result of that we lost our money and had watch the game from our hotel room. They could not help they did do any thing. Lost around 10.000 US

Reviews (322)

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Reviews that mention popular keywords

football ticket (105) customer service (65)
Thumbnail of user lucym352
1 review
0 helpful votes
April 13th, 2022

I ordered my tickets through the website 2 weeks before the event. The day before the event I had to contact the company to see where my tickets were. Soon after I shortly received an email advising the tickets need to be picked up from a guy who would meet me at a Cafe in Liverpool. This made me worry that I had been scammed. So I started researching the company and came across all these NEGATIVE reviews. DO NOT BELIEVE THESE NEGATIVE REVIEWS as it resulted in a very sleepless night for me. I was also worried that the 11 year old and 14 year old would not be sitting with me so I texted the contact direct who confirmed via what's app that the tickets were all seated together. I had no worries about him using what's app as I have an international number.
The day of the game came, we went to the meeting place and was met by someone else who gave us our tickets on iPhone devices. He explained I needed to leave a £50 deposit or photo ID and return them at the end of the night. By this time I figured if it was a scam I now had 3 new iPhones instead! We got to the game, tickets worked and seats were fantastic and well worth the money I paid for them. I had two very happy boys.
I will say we were lucky but I think any web site you use could be a scam but this one wasn't and we had a very enjoyable experience!

Thumbnail of user jamesa73
1 review
23 helpful votes
March 6th, 2014

We bought tickets through this website. Customer service was very helpful, and we got great tickets.

Andrew James

Thumbnail of user justino29
1 review
1 helpful vote
June 19th, 2017

Kept me informed when the tickets would be delivered and at what time. The seats were exactly where I asked. Excellent, I will use this company again.

Thumbnail of user debbief64
1 review
15 helpful votes
November 20th, 2017

Was very very nervous using ticketnet but I couldnt get tickets to the Man U game anywhere else so decided to give it a try
Tickets were expensive but was expecting that
Customer service was fantastic - they kept in constant touch with me re the tickets
Any time I phoned or emailed I got a prompt response
Was nervous about the tickets being delivered the day before the game to our hotel in Manchester but everything went according to plan
Would definitely use ticketnet again

Thumbnail of user raymondh42
1 review
19 helpful votes
June 20th, 2016

So I looked at all the different websites for buying tickets for the Euros as the official channels let me down and I went with FootballTicketNet. Ended up paying 5 times the face value on the ticket and probably 3 times from when I applied on the official Irish FA portal. Some of the reviews filled me with a lot of fear but I decided to take the gamble. They kept me well informed throughout the process and the tickets (Ireland v Belgium) at Bordeaux were delivered to my hotel a week early. Tickets were genuine and no issue except I should have probably specified which end I wanted to be in. I would use them again if I was in the same position.

Thumbnail of user pieterk3
1 review
32 helpful votes
October 1st, 2014

The customer service was perfect. I bought 5 tickets voor Chelsea - Aston Villa on the 27th of september. The tickets were a day before the match deliverd to my hotel. In total I recieved 3 mails: 1 confirmation, 2 Information on what time the tickets would be delivered, 3 Confirmation that the tickets has been delivered (even with an exact time).

The tickets were located directly to each other with a good view. We had a great time.

Thumbnail of user simonec7
2 reviews
21 helpful votes
September 30th, 2013

I bought tickets from footballticketnet.com for Tottenham vs Chelsea (Saturday 28th Sept) and all went well.

They were a lot more expensive then face value (which the website clearly states) but since its so difficult to buy tickets then I guess its to be expected.

I received a PDF of the tickets the day before the match - although they were bought in August- which caused me to worry for a while, since reviews of this website were not great. However it was all worry in vain as communication with them was great 9both by phone and email) and the tickets were genuine.

With all the scams going on, I guess it was natural to worry but footballticketnet.com are the real deal and basically since tickets are released only days before a match then all you can do is wait!

I felt I had to write a review as its so totally unfair for this website to be written off as 'unauthorized' and that they are not delivering tickets etc.

Thumbnail of user birgittm
1 review
13 helpful votes
November 9th, 2017

We ordered 5 days before match. Tickets couldn´t be delivered to hotel. We were informed to collect the tickets in a hotel near the stadium. Person who will wait for us contacted us in advance and was there to deliver tickets. After the match we had to return the tickets to him. Everything was well organized. Would do it again.
But one star deducted because of the price. Seats were in a block under the roof, but from foreign countries its nearly impossible to get tickets for Liverpool for a reasonable price.

Thumbnail of user benl35
1 review
27 helpful votes
February 28th, 2014

Had a nice experience with them. Got great tickets.

Thumbnail of user sp632
1 review
30 helpful votes
November 9th, 2013

I needed to purchase tickets for myself and three of my friends to attend two games in London and Barcelona. I did some searches on google and came across footballticketnet. Although the website did not have the best reviews, I decided to give it a shot. I gotta say that I was really really really impressed. They delivered the tickets right on time. They always picked up the phone and answered my emails whenever I had a problem. Yes they are a bit pricey but given the service they provide, it is worth it.

Thumbnail of user lucye1
1 review
35 helpful votes
February 28th, 2014

Tickets were a bit expensive, but unlike other sites i heard of, i got the tickets right on time and every email was answered very quickly.

In total, the experience was good.

Thumbnail of user janetb21
1 review
23 helpful votes
February 10th, 2014

I purchased four tickets for Man Utd V Fulham 9th Feb 2014. I am sorry I read any reviews about football ticket net as they all had me up the walls and was expecting the worst. I need not have worried as tickets arrived in our hotel the night before game as promised and seats were in Alex Fergusson stand. The only problem I had with ticket net was trying to get them on phone. Like a lot of businesses today email is how it is done. All emails were answered quickly. Tickets were a bit pricey but it was the only way I was going to get tickets. I would use the services of football ticket net again. Experience would have been a lot better if Man utd had won.

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From the business

Football Ticket Net is an online football ticket marketplace that enables football fans from all around the world to buy tickets to see their favorite teams and experience the greatest football events LIVE.

Business History

Football Ticket Net was founded (with experience since 2007 of her team) due to the high and growing demand in the secondary football ticket market for the past few years. This demand was including good service as well as football tickets.

Football Ticket Net is a private independent company which connects football ticket brokers, agents and fans worldwide with the option to buy and sell tickets for sold out or hard to get football events.

All football fans across the world needed and demanded (and still do) a reliable source for buying online football tickets for their favorite team (this is according very bad experiences with other secondary market agencies which consisted failing across the years).

We believe that the most important issue for a football fan is to buy his tickets in a safe and secured online system along with getting the best service throughout his process - starting from the purchase itself until the match is finished.

Football Ticket Net Guarantees The Best Service In The Market!

Company Representative

Thumbnail of user guyd14
Clovis D.
Typically does not respond to reviews

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