• Food Lion

Food Lion

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Overview

Food Lion has a rating of 2.1 stars from 10 reviews, indicating that most customers are generally dissatisfied with their purchases. Food Lion ranks 67th among Recipe sites.

  • Service
    5
  • Value
    4
  • Shipping
    2
  • Returns
    3
  • Quality
    4
Positive reviews (last 12 months): 25%
Positive
1
Neutral
1
Negative
2
How would you rate Food Lion?
Top Positive Review

“Great Value”

Laura M.
9/10/21

I love Food Lion! The prices are very comparable with other grocery stores and you can download coupons to your Food Lion card. I absolutely use Shop and Earn every month! It's nice to get back money on things you have to buy. I tell everyone to get a Food Lion reward card, it's free and to go online the first of the month to activate Shop and Earn. I received $32 last month to spend on groceries!

Top Critical Review

“Horrible dirty place”

Steven B.
3/4/24

The employees here are rude as can be. Your have to pay a lumper fee before they will even left u in the gate. Must tell u They are afraid they won't get their money. Why because they are rude. They charge more then anywhere I have been an I been doing this 25 years. An dirty how the hell do they allow them to stay in business. In texas They would have shut them down by now. But they are in NC so guess that answers my question

Reviews (10)

Rating

Timeframe

Other

Thumbnail of user stevenb161
1 review
0 helpful votes
March 4th, 2024

The employees here are rude as can be. Your have to pay a lumper fee before they will even left u in the gate. Must tell u They are afraid they won't get their money. Why because they are rude. They charge more then anywhere I have been an I been doing this 25 years. An dirty how the hell do they allow them to stay in business. In texas They would have shut them down by now. But they are in NC so guess that answers my question

Products used:
Delivery

Service
Shipping
Returns
Quality
Thumbnail of user grantl169
1 review
0 helpful votes
June 29th, 2023
Verified purchase

Lyman FOOD LION Cashier 0130 is a PSYCHO. She stared at me like a lunatic, yanked my item from my hand, then proceeded to release her bowels on herself almost making me vomit before shoving my receipt at me while her dopey-looking bagboy seemed amused with her antics. DISTURBING SYMPTOMS OF LOW SELF-ESTEEM! I reported these *******@ssclowns to FOOD LION and the store manager gave me a call and invited me to come to the store to pick up a 25 dollar gift card.

Service
Value
Thumbnail of user juliaf600
1 review
0 helpful votes
April 16th, 2024

Hoy fui hace unas compras cuando fui con la cajera dijo que tenía que esperar ni siquiera tenía a nadie solo estaba en su teléfono y me atendió porque otra cajera le dijo que lo hiziera me sentí muy umillada porque me repetía tienen que esperar. Esto fue en foodlion de 1366 caja004 cashier 0201

Service
Value
Shipping
Returns
Quality
Thumbnail of user kaylag103
2 reviews
0 helpful votes
July 21st, 2020

This is my favorite supermarket in OC. The prices are affordable and the staff is friendly. Especially I like the discounts on some of seafood.

Thumbnail of user laureenc1
1 review
0 helpful votes
March 26th, 2017

We've used this service before out of San Francisco twice, through a foodlion in Charlotte NC, first time delivery was free, I guess that's where they draw or catch you thinking you will do it a second time, well my son and I did,? Needless to say I will never ever do this again, sad to say you trust this service, it pays folks just to get to the store yourself and see what you can buy yourself instead of trusting these people to deliver what you ORDERED! Then coming to your place and telling you, oh, like what, the meat product you ordered you can't have or they didn't have it, but YOU ARE STILL BEING CHARGED A HEFTY WEIGHT ON YOUR DEBIT CARD! And then the audacity to say like you will be refunded in 7 days, what... why does it take that long, was not our fault, please don't get drawn into shopping
DELHAIZE FOODLION YOU ARE RIP OFF ARTISTS AS WELL, IF YOU ARE CONNECTED WITH THIS GROUP! IF I AM NOT REFUNDED IN LESS THAN 7 DAYS, FACEBOOK, TWITTER, ETC ARE GOING TO BE BLOWN UP WITH MESSAGES, YOU DON'T CHARGE POINT BLANK IF THE PRODUCT IS NOT AVAILABLE, AND DON'T COME TO THE DOOR AND LIKE SAY WELL, SORRY YOU CAN'T GET THAT BUT WE ARE STILL CHARGING YOU ANYWAY?
WHAT KIND OF SERVICE IS THIS?
DON'T USE THIS INSTACART VIA SANFRANCISO CA
50 BEALE ST STE 660!

Thumbnail of user sevgeid
2 reviews
20 helpful votes
May 9th, 2017

I shop at Foodlion all the time, because the stores are so clean and customer service is thru the roof.

Thumbnail of user amandac38
1 review
8 helpful votes
April 22nd, 2015

Unfortunately this particular food lion is right down the street from me. Its within walking distance. Therefore, out of convenience, I have given this store one too many chances. The hiring manager is snippy. Most of the people she hires are of the same ethnicity and when I called her about a job opportunity she hung up on me before our conversation was over. On more than one occasion the cashiers were rude to me. One fellow tried to take a case of sodas from the grip of my two year old and nearly caused her to fall out of the cart. On another occasion, an elderly cashier gave me attitude when I repeated myself because I thought she was unable to hear me when I asked for a can of similac. I have bought moldy and expired food from there and there always seems to be only one or two cashiers working when there are long lines. Dont go here to the foodlion at atlantic square on battlefield blvd. Go to the one on bainbridge if you live near portlock in Chesapeake va.

Thumbnail of user di161
5 reviews
14 helpful votes
March 5th, 2024

Pros: Store is well laid out. Deli section has the best chicken around. Cons: Prices are too high compared to Walmart, not enough full service registers open, self checkout supervisor doesn't pay attention, stockers often block the aisles and won't move for customers, some items that I regularly purchase are not always in stock, customers routinely block aisles and refuse to move, insufficient parking.

Thumbnail of user lauram221
28 reviews
18 helpful votes
September 10th, 2021

I love Food Lion! The prices are very comparable with other grocery stores and you can download coupons to your Food Lion card. I absolutely use Shop and Earn every month! It's nice to get back money on things you have to buy. I tell everyone to get a Food Lion reward card, it's free and to go online the first of the month to activate Shop and Earn. I received $32 last month to spend on groceries!

Tip for consumers:
Before you shop get a rewards card, go to website or the App and load your Shop and Earn offers and coupons! Get paid for the groceries you buy!

Products used:
All groceries

Service
Value
Returns
Quality
Thumbnail of user cindyh1316
1 review
0 helpful votes
July 15th, 2023

Food Lion in Belhaven and Washington NC has great customer service. Over the years I have seen it improve immensely. What I fault Food Lion for however is not taking proper care of their employees. Employees have families to support. They do not need their hours decreased. They need to be able to count on a certain number of hours a week to sustain their family. Please give it some great consideration on a cooperative level and local level. I have worked for an electric company in customer service for 23 years so I appreciate excellent customer service. Belhaven and Washington has it. Employees really need a morale booster. When you take good care of employees you are taking good care of customers also. Respectfully Submitted

Tip for consumers:
Please give employees a voice - No one knows the job better than the one doing it.

Service
Value
Quality

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2.1
10 reviews
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