FOCO

Beware, don't order it takes a looonnnng time for you to get what you ordered. Very upset, I ordered NFL team Crocs for my husband on December 5th, it is now December 23rd and I have not received one of the most important Christmas gifts. What's worse, there is no longer information from UPS on when it will be delivered. It was the 19th, and 20th, and no delivery date. And no excuse, the storm should not be the excuse, I ordered these Crocs on December 5th. Never again FOCO. Never Again.

HORRIBLE! Customer service. No one answers there calls. Stay away from this bogus company. Will never order here again. Had to call my credit card and dispute the charges.

When I was building the Dallas Cowbows team logo (as you can see there) when I wasted 1 hour of build time, I just figured out that I was missing 12 of the 2x6 plate and I got so $#*!ing pissed off about it, I sold it to someone so good luck on that. Plus they don't even show the plates at the front page either and the instructions say that they DO have plates in page 15, it's so stupid on how i wasted money on this, I got my money back (kinda) and I hope to never use Foco ever again, it's like an off-brand of LEGO. I prefer using LEGO, other than Foc-off, such an embarrassment on how good money I spent on this while I was missing 12 $#*!ing plates. Plus I was building it today and guess what. Bought it 2 and a half years ago and built it today and sold it to some guy. Waste of money like what I said. It's a waste of money so I prefer to not buy this, and again, I will never buy or use Foco again.

Very difficult to put together. The directions book does not matches the pieces. The box doesn't even matches the colors

First of, order on Dec 28th - they charged $8.95 for shipping that took 13 days (Jan 10th) to arrive after no tracking update whatsoever since Dec 31st, contacting their C/S was nonexistent, no response, of course.
Then the item that arrived was totally different from what's shown in the ads photo - It's the Seahawks beanie with lights. In the ads pic, there should be at least 14 lights around the knitted rim, instead there were only 4! All in all, paid $42.55 for not what I ordered.
Also, found out that they also taxed the shipping charge! Nobody taxes the shipping, only merchandise is taxable!
I posted a review on their site, and it was never posted, guess they only choose the 5 star reviews to post there.
I was thinking of returning this beanie hat, but after reading all these reviews here, they'd probably intentionally delay the response, then turn around and tell me that my return passed the 30 days window, or something... IF they even respond. I guess I have to write this off as "a lost cause" (certain they're counting on that when there's problem).

This is truly the "BUYER BEWARE" and "SHOP AT YOUR OWN RISK" site and unscrupulous business!

Absolutely the worst company I've dealt with in years. Took order then said they made mistake refunded my money … I ordered something else and still haven't received 5 weeks of bs excuses. STAY AWAY

IF A CARRIER MAKES THE WRONG DELIVERY YOU BASICALLY SCREWED. THEY DONT REFUND YOUR MONEY THEY JUST A GREAT CUSTOMER IVE THOUSANDS OF DOOLARS ON BOBBLEHEADS. IM JUST WAING O 2 MORE AND IMDONE DEALING WITH FOCO!

Scammers. Took my money and not heard anything since! No response to emails or messages on any platform. SCAMMERS!

Navy Goat not only has a box that has the Army Golden Knight as a logo, so does the piece. What a bunch of idiots...never again.

Never received my order... and it's been 14 days... the shoes are for my brother's funeral... we ordered thinking we would get them in 10 days

I decided to purchase the Dodger World Series Bobblehead after the Dodgers won the World Series. I was very excited to receive this as it was going to be a Christmas gift for my son a big fan. I ordered a Mookie Betts Bobblehead and was told there is a 2 month lead time and that it was going to be received on or before the 2nd week of December. When I finally received it I opened the box and I saw that Mookie Betts was not the bobblehead they sent me which I ordered... instead I received Cory Seager how they could make a mistake like that when they do not resemble each other is besides me. I sent their Customer Service 3 emails telling them to please help me and send the correct bobblehead. I called them left messages however it doesn't seem like anyone works at their corporate office in New Jersey as it took days to get a response and when I did all they said is I am sorry and I will send you a label and please bring this one to the Post Office so we can receive that and will we then send you the one you ordered. Not likely. On top of all this inconvenience they expect me to go to the USPS office in the middle of the pandemic at the height of this virus and the Christmas holidays an stand in a line with numerous people. I don't think so! I lost all faith in their ability to send me what I ordered and said when I receive the correct one I ordered (cost $60) I will send it back after they have UPS or FedEx pick up the incorrect one they sent me. FOCO showed no concern for their customers. Very disappointing.

I'm actually surprised that there aren't more negative reviews on this site yet about Foco. You already see a ton of scam warnings on here about Fullerspace (another vendor who promotes facemasks and other COVID-19 prevention gear like Foco).

Over two months ago, I saw Foco's Instagram ads about gaiters that have the logos & colors of your favorite college & pro sports teams; these were promised for delivery by May. By mid-May, I had contacted Foco to follow-up on the delayed status, and they gave a vague response--and have not responded or given me any updates since. And if you go onto their Facebook page, you'll see hundreds of complaints from consumers like me who have been scammed by Foco taking our money, failing to deliver, and being totally unresponsive (except for form letter responses citing delays). Companies like Foco should not be allowed to peddle or promote products that they don't actually have!

Online, other consumers have said that Foco is just another one of those scammers out of China.

I ordered my dad a father's day gift from FOCO.com and my order arrived a day early and the product was worth the price. Thank you FOCO!

My Dallas cowboys Face Mask Was Faded, liked somebody washed it 20x plus it smelled liked Onions.

DO NOT ORDER THEY CHEAP $#*! $#*!

Wir haben zwei bubble heads bestellt, einer wurde falsch geliefert. Per Mail haben wir dies mitgeteilt. In der Zwischenzeit habe ich den falsch gelieferten nochmals bestellt (ich war zu dieser Zeit in USA im Urlaub und wollte das gelieferte mit nach Hause nehmen). Prompt kam 3 Tage später die richtige Lieferung an. Das zuviel bezahlte Geld incl. Porto wurde ebenfalls prompt binnen 2 Tagen rücküberwiesen. Top Abwicklung.