Of all the travel companies, I've found these guys most helpful. Dedicated customer service who was very responsive via e-mail and able to get through to and got my refund today for my holiday to orlando after an email confirmation from customer service week ago.
I understand it's a difficult time due to covid19 and thank you for your updates and advise, will definitely recommend
I called to make a change to my booking and this was dealt with by a lovely customer service agent. Thanks to Nathan for you great support in changing my holiday. You were very knowledgeable and helpful and made me feel very comfortable.
After a slight issue with a name change & not realising we need to add our luggage for extra money (which wasn't clear) it seemed to be an easy process to book our well deserved vacation. Response were quick with the help team & we're now on the countdown to the sunshine!
Spoke to Fernando today after the booking to London UK month ago and needing to change me and partner's tickets and hotels. He was exceptionally helpful and went out of his way to help me including cancelling the bookings and getting our money back. Highly recommended, will use aginAnd
This was our first time booking vacations with Flyplaces. The booking process was fast and very efficiently carried out. Subsequently I am very impressed with the communication and regular updates in regards to the flight status and disruption with Covid19 outbreak.
It was a bit difficult to get to speak to customer service agent in the last few days understandably but when I have spoken to someone they have been very helpful and just now received an email back confirming to the one I have sent yesterday for a refund and got a phone call back from them earlier confirming my flights were cancelled and would receive a full refund.
Thank you and would definitely come back to book again soon.
Thank you arranging emergency last minute flight to Paris, will definitely use again. Thank you Aaron for all help and guides.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members