FlorenceScovelJewelry has a rating of 2.7 stars from 572 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about FlorenceScovelJewelry most frequently mention tracking number, credit card, and business days problems. FlorenceScovelJewelry ranks 18th among Fashion Jewelry sites.
I received my personalized heart necklace within 2 weeks. It was worth the wait! It came in a small pretty box as well.
Placed an order which after a month I did not receive. Contacted them for a status update and received a robo response that they would look into it and respond. Well, they never responded. A couple weeks later asked to cancel the order and get a refund. Neither happened. Would give zero stars if that was possible.
I received my personalized heart necklace within 2 weeks. It was worth the wait! It came in a small pretty box as well.
Placed an order which after a month I did not receive. Contacted them for a status update and received a robo response that they would look into it and respond. Well, they never responded. A couple weeks later asked to cancel the order and get a refund. Neither happened. Would give zero stars if that was possible.
Horrible customer service. I have sent this company two messages. Neither were returned. My shipment has taken so long that I could've had it strapped to the back of a tortoise and pointed it in the direction of my house and it would've gotten here quicker. I have no way to review the product because it still isn't here. I will never order from these people again.
Tip for consumers:
Nothing has arrived yet. It would’ve been lovely to learn ahead of time that they are completely unresponsive and are only interested in taking our money. I will be launching a complaint with my credit card company if this doesn’t come within the next week.
Products used:
Nothing has arrived yet
I ordered this one year ago! I have yet to receive it! My payment appeared on my Dec. 24th, 2018 Visa Statement --21.78 USD@ 1,******* = $30.39.
Tip for consumers:
This review site was certainly of use to me.
Products used:
Never, Never, order Scovel jewelry. Here is a copy of the charge on my Visa. I ordered this one year ago!!! I have yet to receive it!!! My payment appeared on my Dec. 24th, 2018 Visa Statement --21.78 USD @ 1,395316809 = $30.39.
After waiting several months for two bracelets I ordered they arrived - but they were the wrong bracelets. I tried to return them in exchange for the correct bracelets and they said too much time expired! Now I stuck with 2 bracelets bearing a saying I don't believe and am without the gifts I wanted to encourage two friends.
Ordered a gift for my granddaughter, something she picked out. Money was taken out right away. Item not rec'd, emails go unanswered, phone number isn't legit! So now I'm out the money……. Not happy.
I have tried to communicate about an order that never bequeathed me nor will it arrive and they never answer me, the customer service is horrible. Please avoid this company.
Did arrive but needed 2 emails then received many emails back with took 10 days which is not bad but not 24 hrs as described. Mother and granddaughter moon necklaces sort of thing you would buy on holiday in cheap gift shop, even said on plastic packaging made it n China! But after all negative comments relieved they at least came. Would not us company again.
I received my order that is very beautiful and above my expectation. Thank for delivering it on time.
I ordered a watch two months ago- no parcel no parcel. I paid for delivery though but no parcel has arrived - I have been emailing, no reply
I also wrote to Pinterest to ask them to remove that scammers Florence Scovel jewels from their site.
I should have read the reviews first
DONT ORDER FROM THEM, FAKE COMPANY
Tip for consumers:
If the SIte was trustworthy before ordering
Products used:
Cosmetic
I have read some of these reviews and was very worried as I had ordered £30 worth of jewellery that I had seen on Facebook. However, once I had ordered I received several email updates from the company telling me at what stage my order was. My order was sent Sunday and I received the goods on Wednesday! I was very surprised as I had steeled myself to waiting weeks - or to not receiving them at all following these reviews! The bracelets were 'reduced' to £10 each and if I'm honest, I admit I wouldn't have paid more, but they aren't bad and arrived in a pretty black pouches which I didn't expect. Speaking for myself, I have no complains about this company and the bracelets I ordered are certainly fine for the money paid. Well done Florence Scovel for very prompt service. I can assure you this is a very genuine review. However, would I order again? No I'm afraid not, too many bad reviews so there has to be a reason.
I was deceived by the "original" price of $146 crossed out and assumed that selling price of $16.00 was such a wonderful deal for the fine sterling silver jewelry. And I was SO WRONG! The ring appears to be a cheap alloy silver tone which turned yellow just in 2 days! Also, on their website it says "located in USA", however it appears to be CANADIAN company and of course I can't return it to them, because international shipping will cost me more than the ring itself!
Today is March 23,2019 and I placed an order on January 26th, 2019 for 2 Grandmother/Granddaughter bracelets to give to my granddaughters on their birthdays in February as a small side gift. I got a message on January 28th that it was on its way. Hmmmmmmm... it must be going by Pony Express... still not here. Maybe I'll get them in time for 2020... Never, never, never, never again!
It's so good! I bought mesh multi-layer 3 color bracelet and it was worth the money and just the same as the pictures shown. It looks classy and elegant. Love it! Thank you!
I ordered kissing whales key chain, after several weeks they sent kissing pigs. I asked for a refund, they said they would send the whales. It's has been over a month and despite my consisten request for a refund they said they can't because it is in process and that was one day after they said it was back ordered. They are thieves and liars do nothing buy anything from them. You won't get it.
I ordered several pieces for gifts, received items right away, was completely satisfied but had to return for refund (changed gift idea to something else for teenager!) The return process was quick and easy and NO hassle whatsoever! I was so relieved to deal w/ such a nice company. BTW... I had emailed them a couple times and someone answered every email I sent. I will continue to shop and refer friends to their site!
Ordered almost a month ago. Can't get anywhere with phone calls E mails etc. Paid thru PayPal for 2 magnetic charges $24.93 can't get thru. Can't find out order status. There ripping off 10s of thousands of buyers. They are a total sham. Buyer beware! Don't do it. Something needs to be done with this company. The Jewelry Address is in Canada? Good luck. Let's keep fighting these crooks!
I bought Austrian Rhinestones Tree of Life Charm Mesh Bracelet from Florence Scovel and I must say that its a beautiful piece with good designs. Nice product. I also like the delivery service, it was quick.
I placed an order nearly 2 months ago and have still not received my jewellery, despite their website saying ships within 24 hours, and them apologising to me and saying it would leave in 3 - 5 working days. 10 days later and they have not responded to my last email and no sign of either a refund or my goods being sent. I am not at all happy and would advise people not to purchase from this company, especially as they say on their website 100% satisfaction guaranteed.
Tip for consumers:
Do not purchase from this site!
It's very nice and looks different like a wood watch. Go for it...! Toooooooo super... Suave and smart. It is stylish and elegant!
I saw Cubic Zirconia necklace on my friend. I just got impressed with it so much that I placed the same set order on Florence Scovel. I received my order on time. I love it! Thanks for the great service!
Products advertised as reduced and giving the impression they are silver, they are not silver they smell of cheap metal and are definitely not worth even the supposed reduced cost. Tried to complain and got asked for confirmation email/order no-not received, then got an email for a rating, responded back with complaint and now unable to get anywhere as it's over 30 days and there are loads of conditions to the returns. Pretty unimpressed.
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