I wanted a birthday gift for a young girl. She happens to like tie-died shirts and otherwise hasn't shown interest in anything most young ladies would like to have.
It was easy to navigate. No problems! I love the shirts I ordered... the colors are vibrant, material good quality, and I know I will wear them often. The hoodie is roomy and warm without being heavy. I will be back!
My second order has long been delayed in fulfillment (nearly 3 weeks). They did offer a free shirt in exchange. My first order last year was processed quickly & I am quite pleased with the quality.
Everything was great… Delivery time was fast and the colors on the shirts were awesome. But one shirt had a small hole. Nothing major but still noticeable.
I WAS VERY DISAPPOINTED IN THE PACKAGING AND SHIPPING. THE SHIRTS WERE JUST THROWN IN THE BAG WITHOUT ANDY PLASTIC BAG. THE PACKAGE LOOKED LIKE IT WAS ON THE FLOOR OF THE UPS TRUCK BEING STEPPED ON BY THE DRIVER. IT WAS FILTHY. I WAS NOT HAPPY ABOUT THAT PRESENTATION. MY PRIVIOUS ORDER WAS NT LIKE THAT.
Hi Norma! We’re so sorry that your experience did not match your expectations. This is on us. To ensure that this will not take place in the future again, we are now taking extra precautionary steps to improve our current shipping time frame.
I was just about to ask for a refund because it has been since June 4th --when I placed my order and you are just sending it now--Two months later. You need to better on your distribution. I worked in a distribution center. Customers do not want to wait forever for the products they order.
Hi Patti! We’re so sorry that your experience did not match your expectations. This is on us. To ensure that this will not take place in the future again, we are now taking extra precautionary steps to improve our current shipping time frame.
I ordered a couple shirts about a month ago and haven't received them yet. Although I did get an email once I reached out. But still not very satisfied. I'm going on a trip and ordered these shirts for it so it looks like won't have them in time.
The only thing I have to rate my experience with Tie-Dye Threads is the fact that I placed my order on March 23,2022 and have NOT received it, yet they were paid on March 23rd. I have reached out to them several times and now they keep telling me they would ship it out in a few days. It's been a few weeks and still no shipping notice. So disappointed. These were suppose to be Easter Gifts. Well, that ship has already sailed. Yet this company claims to ship in ONE Day! Shameful, to say the least.
I ordered these items 2 months ago and have still never received them. I reached out to customer service 2x and they assure me they will be "expedited and shipped shortly" but i still have never received a package. I'm thinking this is probably a scam and i will Not receive anything at all.
They said they hand tie dye each item ordered and that's why it takes so long. It never said anything about this on the ordering site. Like "may take several months to receive an order due to back ups" I'm assuming I'll never get anything from them.
Hi Lindsey! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
I ordered 3 tees on Sunday April 24th, and received them today, Friday the 29th! I was surprised, as I had read in some comments, people had to wait awhile to receive theirs. (maybe out of stock size issues? - not sure, but I had ordered size S). Happy with my purchase -tees slim fitting.
Today is August 29th, 2021, sixty-three days since I placed this original order for my T-shirts. You debited my account the same day that I placed the order. I still have not received my order. I have contacted you nicely several times about this and all I have gotten from you are excuses and a promise to try to do better, and to ship at some unspecified time.
I am tired of waiting and expect some direct action immediately. I want either the shirts that I ordered now, or an immediate refund of $63.93.
I expect to see results within the next ten (10) days or am prepared to report a fraudulent claim with The Federal Trade Commission.
William E. Turner, III
Hi William! We sincerely apologize for the delay in shipping your order. We're happy to inform you that your order is now on its way to you. We've sent the shipping notification to your email on file with the tracking number. Please check both inbox and spam for the update. Thank you for your patience. We sincerely appreciate it.
As soon as I took it out of the package I could tell the shoulders were misshapen. I thought it was most likely from how the shirt was hung and that washing and drying it will rectify the situation. I washed and dried the shirt and the shoulders looked exactly the same I am unable to wear it. Very disappointed.
I placed two orders last May. I finally got the second order, almost two months to the day after I placed the order. My first order had not arrived, and for at least the last two weeks I can't even get a response to any email I send for updates. Too bad that it looks like I have been ripped off. Money was taken from my account the day I placed the order. Most companies don't do that until the order actually ships.
Other than that little issue, the shirt I finally received is of good quality (Hanes) and love the pattern.
Hi Brian! We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we want to make it right. We have sent you an email. Hope to hear from you soon!
We ordered a number of Tie Dye shirts and other items from this company in early February as gifts for my wife's birthday. It's not the end of July and haven't received anything yet. We have kept it friendly over the months and each time we wrote they have promised us our items were going to be shipped out in the next week guaranteed. As of July 22nd we haven't received a thing except excuses. Yes I know these items are made by hand but I no matter what it shouldn't take six months or longer, since I know the art form and what goes into it. I have even requested a refund and we could of walked away from this but that request was ignored. Don't do business with this company they will just ignore your requests, which sucks for a cool looking tee shirt company. I will be reporting them to the BBB, chamber of commerce in PA and Facebook. (And looking online I'm not the only one this has happened to). Sigh
Hi Michael! We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we want to make it right. We have sent you an email. Hope to hear from you soon!
I placed an order weeks ago and have not received it but keep getting texts and emails asking to rate the product I have not received. I did get a response to my email promptly which is an improvement when I had this problem in the past.
I have found that the promise of shipping in one day after you order isn't true. After over 10 days, after ordering, I emailed and asked the status of my order. Tiedyethreads responded quickly, saying: "Due to a huge demand it was taking much longer to create the shirts and ship orders my order wouldn't be able to ship for another "roughly" two weeks." I am patiently waiting to see how close they come to their updated estimate.
I've been trying to get a damaged tee replacement for almost 2 months (2/19). I sent pics and multiple emails. I've been told multiple times a replacement would be sent! Still waiting! I have all the emails for documentation. This is ridiculous!
Order took almost 2 months to receive did not receive any emails about it taking longer due to so many orders had to email to find out anything that was going on with the order was not happy with three of the items I received one wasn't even an item that I ordered, one hoodie looks completely different than the picture and the other hoodie looks like it's been washed many times definitely not bright like shown in the picture. So overall would not purchase again.
Hi Jessica! We know we're not perfect, and will definitely let our team know of your feedback regarding wait times around the reported reviews process.
How can you ask me how happy I am with you when I never received my items yet. I never received an email either stating you shipped them or a tracking number of any kind. I am not happy with you at all
Answer: I've been waiting 3.5 months and still nothing. I am starting to think this is a scam.
Answer: Hi Elizabeth! The measurements on our size chart are just half across the front chest. Let us know if you still have any questions or concerns and we will be happy to help.
Tie-Dye Threads has a rating of 3.4 stars from 218 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tie-Dye Threads most frequently mention fast delivery, second order and good quality. Tie-Dye Threads ranks 398th among T Shirts sites.
Hi Ashley! Thank you for sharing your feedback. We're happy to hear that you love the items that you received. We're also sorry to hear that one of your shirts damaged. We've sent you an email about the damaged shirt that you received. Hope to hear from you soon!