• Flipkart

Flipkart

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Overview

Flipkart has a rating of 1.4 stars from 989 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Flipkart most frequently mention customer care, delivery date, and return policy problems. Flipkart ranks 698th among Marketplace sites.

  • Service
    399
  • Value
    382
  • Shipping
    378
  • Returns
    367
  • Quality
    363
Positive reviews (last 12 months): 3.8%
Positive
6
Neutral
1
Negative
151
489
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Tried to contact customer care but no response they don't receive calls.
  • Nykka has now a competitor in bad customer service... FlipKart!
How would you rate Flipkart?
Top Positive Review

“Fake E-Commerce in India market”

Tanuj C.
10/28/23

There is no option to give less than this. Very cheep and creep company, I haven't received any response from them since last 6 days. I don't know how irresponsible they are. They were not able to fulfill customer orders? I ordered 6 items from 17 days ago, and promised date was 17, but still those items are there hub and they did not acknowledge that mistake and also did not give delivery.

Top Critical Review

“4 wireless headphones delayed more than 4 days and delivery boy asking for the OTP earlier.”

Sarwar A.
2/2/24

One of the worst online site in India delivery boys are completely fraud even you give ur real address they would not come, if you tell them to come my address they won't come earlier they ask for the OTP. I ordered 4 Bluetooth headphones from my friend's flipkart app and paid online of Rs 7100 but they didn't give a single one and they delayed 4 to 5 day in bihar finally I cancelled 1 amongst 4 now delivery boys is telling maybe he is not sure that he would deliver the product tomorrow or not. That was for gift to someone I personally recommend don't trust this flipkart anymore even though I will never purchase anything from this website in my entire future. $#*! you flipkart.

Reviews (989)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer care (185) customer service (104) customer support (66) delivery boy (41)
Thumbnail of user otagoo
1 review
0 helpful votes
March 23rd, 2023

Bhoot acchi battery backup hai iski mujhe bhi pasand aaya or mere ghar wale ko bhi call pe bhi work karti hai

Thumbnail of user madhankumarm
1 review
0 helpful votes
November 16th, 2022

Do not buy any phone in flipkart... I was bought f23 Samsung last week phone was hanging and screen comes out automatically and now a line in display raised complaints many times but no response from flipkart. And they won't replacement device. Its a smart theif and scam online purchase from flipkart

Thumbnail of user saurabhc17
1 review
0 helpful votes
May 17th, 2022

Nice service filpcart costomer verry helpfull app on filpcart verry nice service I'm verry happy you're

Tip for consumers:
Bymox

Products used:
Any way

Service
Value
Shipping
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Thumbnail of user vedantk2
1 review
0 helpful votes
May 22nd, 2021

Pravin gaikwad deleivered the dress the boy is very kind and polite ty so much the dress is very nice and very nice quality in the lockdown the best way to do shopping I always buy products from flipcart n always I am happy ty team

Products used:
Kurti and pants

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Value
Shipping
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Thumbnail of user adbulk
1 review
0 helpful votes
August 26th, 2022

The customer assistant is very approachable and very understanding, she also help me in completing my task! This is really legit look at my withdrawal today!

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Value
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Thumbnail of user arvindk54
2 reviews
1 helpful vote
August 24th, 2022

Flipkart reviews are fake, they post only good reviews.

I was trying to post one 'one star' review but they didn't even let me submit it. Here is a screenshot - it says invalid input passed

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Thumbnail of user heman16
1 review
0 helpful votes
September 4th, 2022

Always perfect delevery
and comfortable to choose required products and affordable prices Always love to choose Flipkart...

Service
Value
Shipping
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Thumbnail of user shashankr2
2 reviews
2 helpful votes
May 7th, 2019

I am a very satisfied customer of flipkart from 1 years. Flipkart has the best high quality electronic goods and its all services are awesome!

Thumbnail of user rahulk202
1 review
1 helpful vote
December 21st, 2019

Flipkart customer care number//*******687///*******687///Flipkart customer care number//*******687///*******687Flipkart customer care number//*******687///*******687Flipkart customer care number//*******687///*******687Flipkart customer care number//*******687///*******687

Thumbnail of user nasirl2
1 review
0 helpful votes
March 25th, 2023
Verified purchase

5 star review with very very good product
But don't revived my feedback. But feedback token gaveme this whatsapp no is not valid.

Thumbnail of user rakeshg40
1 review
1 helpful vote
May 9th, 2022
Verified purchase

Guys Flipkart is a very cheap and fraud side. I purchased a watch but in that case the product was missing how the flipkart is not getting any responsibility to refund my amount

Products used:
Sonata watch

Service
Value
Shipping
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Thumbnail of user shreyac4
1 review
1 helpful vote
July 26th, 2022

21 St July i ordered from Flipkart grossery busket and did the online payment but the delivery boy stolen my product and put there delivered and he also behaved very badly with me... i launched a complain against this to Flipkart service but they didn't took any step and doesn't return my product... and they r the thief who opened a business to steal people money by not giving the product.

Thumbnail of user mahipals6
1 review
0 helpful votes
November 28th, 2022
Verified purchase

I had ordered an Asics shoes from flipkart when I took the delivery of that order it was found in the box full of garbage there was no shoes in that box when I put my payment refund request on flipkart then that request itself again and again rejected.

Tip for consumers:
I had ordered an Asics shoes from flipkart when I took the delivery of that order it was found in the box full of garbage there was no shoes in that box when I put my payment refund request on flipkart then that request itself again and again rejected.

Products used:
I had ordered an Asics shoes from flipkart when I took the delivery of that order it was found in the box full of garbage there was no shoes in that box when I put my payment refund request on flipkart then that request itself again and again rejected.

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Value
Shipping
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Thumbnail of user pragatip4
1 review
0 helpful votes
October 20th, 2022

Siddharth Singh from Flipkart Travel Customer Support, was really brilliant and helped to resolve my issue regarding the flight cancellation, He helped me to do find the booking id... Thank you soo much

Thumbnail of user narayanank6
2 reviews
4 helpful votes
June 14th, 2023

I have been in the net for the past so many years approximately more than 25.
Flipkart journey and access started in the period when the names Bansal and Ayyappan was there and I have a great attachment to this brand of E- Commerce. Particularly in the recent days I came across the Pay Later system which is a highly laudable system and it helped me a lot when my purse and the bank balance were bare minimum. This will help many small business owners like me who bill their customers to the bare minimum or who receive their business returns in piece masalas. Thank you Flipkart team for giving me this opportunity to be here.Hope you will Keep it up and set right any shortcomings in your app.

Thanks & Regards,

K Narayanan.
Global Digital Governor.

Tip for consumers:
"Keep it Up..."
"Save Digital India".

Products used:
All the products which I have bought from flipkart were analysed by me ..so before placing an order i will have a confidence in the product and that coupled the brand made me use all which I have bought.

Thanks Flipkart Team
Keep it Up..

K Narayanan
Global Digital Governor

Service
Value
Shipping
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Quality
Thumbnail of user venugopals3
1 review
1 helpful vote
June 26th, 2021

My last purchase was for a "Falkon Men Brown Genuine Leather Card Holder". I am very much satisfied with the item, the supplier and delivery too very fast. I appreciate flipkart, beyond words to express my thanks.

Tip for consumers:
Wide variety to choose is the best option for customers.

Products used:
Leather goods.

Service
Value
Shipping
Quality
Thumbnail of user santoshk46
2 reviews
0 helpful votes
November 26th, 2019

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Thumbnail of user sagarm24
1 review
0 helpful votes
February 17th, 2022

Bahut hi bdiya t shirt hai or ekdm hlka or ache price main regular or party m pehn skte hai thnku flipkart

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Value
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Thumbnail of user karthicks5
1 review
0 helpful votes
August 29th, 2022

Nearly almost 25 days done i didn't receive my product and every time they are giving fake statement you will receive your product soon. They think customer are fool. They didn't take any action and they are telling us to go behind the nearest ekart place. This is the way they treat the customer. Very worst customer handling

Products used:
Pan

Service
Value
Thumbnail of user ananyai
1 review
0 helpful votes
July 16th, 2019

Thanks love the clothes. Nice fabric and Great fit. Even delivered right to my door.
Good quality and great service.

Thumbnail of user baljitk6
1 review
0 helpful votes
July 16th, 2021

Delivery man talked politely and my order was save and amazing. I would to go for shopping again through flipkart.

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Value
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Thumbnail of user ravik198
1 review
0 helpful votes
May 24th, 2021

You can business with them you can shopping with them. Best service. I like flipkart. Becasure there service too fast

Tip for consumers:
You should shop with flipkart

Products used:
Protein shoes

Service
Value
Shipping
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Quality
Thumbnail of user rajar43
1 review
0 helpful votes
July 20th, 2022

Flipkartcustomer care number *******651?;:""£Big basket customer care number *******651?;:""£Big basket customer care number *******651?;:""£

Thumbnail of user lijorappai1995
1 review
1 helpful vote
May 24th, 2023

Flipkart is totally fraud online shopping website. Why I am telling that. I have order one product car phone holder on 13 may they have given me the timing on 14 may but it has extended on 16 may. Still I have not receive my product yet I call the customer care they on 17th may they have give me 48 to 24 hr but still I have not receive. I call many times there customer support team disconnected the call. I talk to senior after listening my problem they also disconnected the call. Now my money also with them and product also with them. Flipkart is website is full of scam. So i request to all consumer not to buy any product from flipkart other my case will be happen.

Down I am uploading the image of product delivery

Thumbnail of user jayants10
1 review
0 helpful votes
December 29th, 2021

Really a nice product. And value for mone and best product for middle budget byer. Good sound quality.

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About the business

Flipkart is India? ۪s leading e-commerce marketplace offering over 30 million products cross 70+ categories including Books, Media, Consumer Electronics and Lifestyle. Flipkart is known for its path-breaking services like Cash on Delivery. Flipkart is...

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