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Fleetwood Digital

How would you rate Fleetwood Digital?
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Canada
1 review
0 helpful votes
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Great Customer Service
September 13, 2019

I had made my order online and that process was seamless. I needed to make some changes and phoned. The staff member was very friendly on the phone and helpful

Date of experience: September 13, 2019
Canada
1 review
0 helpful votes
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Great service
November 29, 2017

E-mailed to ask about an out-of-stock item and immediately (on a Sunday afternoon!) got a personal response discussing my needs and offering a personal recommendation for an alternative. Which I ordered, and which has come, and which is perfect. Thanks!

Date of experience: November 29, 2017
Canada
1 review
0 helpful votes
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UV-5R Tri band hand held
January 17, 2019

Yes the UV-5R triband hand held works perfectly. I wanted some thing with the 222 MHz band and this unit has it. I did have a hard time with the software and programming cable. It would not show a driver to use in windows 10. So I used my Ubuntu machine and it all worked ok. Great radio at a great price.

Date of experience: January 17, 2019
Canada
1 review
0 helpful votes
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Fleetwood review with Bill
June 22, 2017

Asked online for a product to meet my needs, got a speedy response, asked some questions, got my answers. Purchased product, on sale too, received in short time. Asked more questions and received speedy answers. Wish dealing with all companies was this straightforward.

Date of experience: June 22, 2017
Canada
1 review
0 helpful votes
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Great Service and Products
June 6, 2018

I am very happy with my hand held ham radio purchase. I will be buying many more products in the near future. The order came by mail very quickly and I will be buying more accessories for my radio as well.

Date of experience: June 6, 2018
Canada
1 review
0 helpful votes
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Parts request
August 3, 2018

I contacted the company to purchase a part for my sdr radio scanner. Being new to the scanner i was unsure of the part i needed. Long story short i was able to purchase the part and had it within a few days. Works great.

Date of experience: August 3, 2018
Canada
1 review
0 helpful votes
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Very informative
March 11, 2017

I am looking for a basic hand held ham radio. The discriptions given are very detailed. For some of the units, there is even a short video to watch. For me it is a case of sorting out the wants and needs and try to keep within my budget.

Date of experience: March 11, 2017
Canada
1 review
0 helpful votes
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BAOFENG UV-5R
November 28, 2017

This radio is the first purchase I have made from Fleetwood Digital and I have been impressed with both the product and the service.

The radio arrived quickly and was fully charged, I was up and listening immediately. The UV-5R is currently the most affordable "entry level" ham radio available and I am impressed with it's ease of use and it's range. After watching two youtube videos I was confidently manually programming, scanning, and having fun. I can make use of a repeater that is ~70km away with the stock antenna, the battery life is long, and the included earpiece is uncomfortable but adequate.

Staff@ Fleetwood Digital are very knowledgeable and responded to my inquiries quickly. I will definitely be purchasing my future radios from them as well.

Shipping was cheap and the package arrived earlier than expected

Date of experience: November 28, 2017
Canada
1 review
0 helpful votes
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Baofeng UV-5R
May 21, 2018

Ordered on the Monday arrived on Friday. Radio seems to receive really well. I listened to the local net on a repeater that is between 29 and 30 km away. I did not check in as I didn't have the radio programed yet. This was with the rubber ducky right out of the box. Fleetwood Digital sent updates on the delivery and let me know on the Friday that it was out for delivery. I don't think I would ever consider buying from China. If I have a problem I'm sure Fleetwood will look after it if I buy from them.

Date of experience: May 21, 2018
Canada
1 review
1 helpful vote
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UV5R purchase
August 7, 2018

I recently purchased 2 Baofeng UV5r radios from Fleetwood. I was a little concerned about how difficult these radios were supposed to be to program. On Bill's advice, I purchased the better quality programming cord along with Fleetwood's programming CD. The radios arrived in 2 days from ordering and were actually a piece of cake to program with the simplex channels that I wanted. Excellent prices and service. I will definitely be doing business with Fleetwood again for accessories. I would recommend them for your radio needs without hesitation.

Date of experience: August 7, 2018
Canada
1 review
0 helpful votes
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Great cable for the price!
May 30, 2017

I ordered the cable and it arrived in two days. Being a newbie to programming radios with software and cable it was hard to figure out. With assistance from Bill, it made it a whole lot easier. I wanted to use it with Windows 10 on a surface pro 4 but the computer didn't seem to recognize the cable even with drivers installed. I ended up using a very old machine that has Vista. All be it the machine is a turtle compared to the new machines out now, it worked out with a lot of patience.

Date of experience: May 30, 2017
Canada
1 review
0 helpful votes
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No reply to customer inquiry
December 19, 2019

I sent an email with some questions. And I made a phone call to them and no answer to the email and no voicemail. They seem to be very weak in customer support in my experience so far.

Date of experience: December 19, 2019
Bill T. Fleetwood Digital Rep
over a year old

Hi Courtney,

Sorry we were unable to answer the phone when you called, I hope the follow-up call we provided answered all your questions.

Thanks
Bill

Canada
1 review
0 helpful votes
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Got it right with fleetwood
January 11, 2019

Been looking around for a vhf antenna for a customers gravel truck. Ordered 2 times from 2 other sources, 1 was not what I ordered, the other wasn't what was described. I found what I wanted with Fleetwood, ordered online, and a few days later, the antenna arrived. It was in 1 piece, it was what I ordered, now everybody is happy.

Date of experience: January 11, 2019
Canada
1 review
0 helpful votes
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Wouxun KG-UV6D
August 10, 2016

Ordering was easy. Packaging excellent. Product as specified. My only question:
When charging with the battery attached to the radio the green charge light does not appear. If charging just the battery it does show the green light.
*******@hotmail.com

Date of experience: August 10, 2016
Bill T. Fleetwood Digital Rep
over a year old

Hi Eric,

Thank you for sharing your 5 star experience with the community. Regarding the battery, please ensure the radio is off when charging and that solid contact is being made with the charging base. If you still require assistance please reach out via the contact us methods as found on your invoice, or via our website. Thanks, Bill

Tennessee
1 review
0 helpful votes
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A product I couldn't find anywhere else!
September 25, 2017

I looked for a long time for the SMA Female Antenna Socket (Japanese Style), and was about to give up, that's when I stumbled across Fleetwood Digital. They not only had the correct part but for a great price; I ended up ordering 3 of them.

I would greatly recommend this company!

Date of experience: September 25, 2017
Canada
1 review
0 helpful votes
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Easy purchase
April 3, 2017

This was I think my 2nd or 3rd purchase from Fleetwood Digital. The purchase process was very easy and streamlined. Shipping was fast and I received the product in just a couple of days. Will definitely buy from here again.

Date of experience: April 3, 2017
Canada
1 review
0 helpful votes
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Quick refund
January 7, 2019

I ordered an HT but then realized it was too inconvenient to pick it up, so I cancelled. They got back to me right away and took care of it. I have puchased several proucts both at a hamfest and online and am very satisfied.

Date of experience: January 7, 2019
Canada
1 review
0 helpful votes
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Review
February 3, 2018

Am very happy with the price and the quality of the items, another very likeable payment option is Paypal, I just love this method of payment due to the fact Paypal does not give the supplier you credit card specs

Date of experience: February 3, 2018
Canada
1 review
0 helpful votes
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My purchse was delivered on time
January 31, 2018

This was my first time ordering online from Fleetwood Digital. I purchased a BaoFeng UV-5R portable HAMN radio. Their price was lower than other reputable Canadian vendors. I chose express post which promises delivery within 3 business days. I ordered on a Wednesday night and my order was delivered from British Columbia to Toronto by the following Monday afternoon. I also received several email update messages between the time I placed my order and the time it was delivered. This is great service if this is their normal way of doing business.

Date of experience: January 31, 2018
Canada
1 review
0 helpful votes
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Class A retailer
September 18, 2018

I ordered one of the newest DMR portable radios the BAOFENG DM-1801 and had it in my hand in three days. The two main areas of high importance to me is communications and fast shipping and my experience with Fleetwood was right on. They kept me informed at every step of the way with my order and they shipped it the very next morning. I'm impressed and I will order from them again

Date of experience: September 18, 2018

Overview

Fleetwood Digital has a rating of 3.9 stars from 235 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fleetwood Digital most frequently mention customer service, ham radio and quick delivery. Fleetwood Digital ranks 2nd among Radio sites.

service
11
value
11
shipping
11
returns
5
quality
10