FlashMint

Purchased a template that was categorized under the osCommerce section,.

To my dismay, once purchased and downloaded I discovered it was a Magento template.

Now, Austin Poff is telling me that the mistake was on my part. And no talk of a refund or trade in. USD180 in the toillette.

Never again. Flashmint. You guys suck.

Thanks to you I am behind schedule and might lose the contract. You guys cost me way more than USD 180. You cost me the food out of my babies mouth...

"Support" is non-existent and documentation supplied when they eventually send you the download link is pitiful. When I asked for more details to modify template I was told by a very rude person (Austin Poff) that I have to contact someone else for support and he had a major attitude problem with any query I had.

When I complained about the template they said I didn't buy the template from them (even though it's sold on their site!) and so they wouldn't give a refund. Templates may look good but you're on your own if there's any problems. They are more expensive than most other companies so totally not worth the hassle in dealing with them.

Agreed. Flash Mint has decent templates but bad service if you need it.