FishingBooker

My fishing charter was great. However using the fishbooker to actually book the experience was a pain. I first made a reservation with one captian only to get a message an hr later letting me know he was already booked, even tho I already paid a deposit. So i asked for a refund, and he set the refund in motion. I went to a 2nd that had openings for the day only for the samething to happen. Paid for deposit, waited a couple hrs before being told he is not free that day.

Finally I booked for the third time, paid deposit, waited, and I took it on myself to reach out to the captian and make sure he was that he was good for that day to take my group and I out. He contacted me shortly after and said yes. We chatted for a bit via fishbooker and everything seemed to be in order. THE DAY OF THE TRIP me, my wife, and my teenage brother and sister all excited to go fishing together, so we get to the dock 30 mins earlier than the meet time, so we can meet the captian and get going only to be told the captian already left... thankfully the guy I met wanted to help us and called the captian, and yup he was already gone. Thankfully again he helped us and directed us to another boat and we got another captian and set off.

I dont know how to make the website better other than captians updating their status maybe via an app. But the website did put us onto a good trip despite all the miscommunication.

We originally booked our fishing trip 30 days prior to fishing date. The rule for consumers is that we need to cancel at least 7 days prior to fishing date. But the captain (GOOD TIMES SPORTS FISHING) canceled 5 days before our trip date. I understand that things can happen... but... The company FISHING BOOKER have no replacements or alternatives in place (in terms of pricing and trip length). We have 4 separate people that all booked hotels and 2 flying in from out of state for this trip. The only thing I got was " we are sorry, but we can book you on a more expensive charter for less fishing time. I gave this booking service another chance, they gave me a 2nd option of booking with another captn thats more expensive with 1 hour less fishing time, 12 hours after booking and paying a deposit online i received an email telling me that the charter is again not available. This is just unacceptable. This is the first I booked with Fishing Booker and will never book with them again. I NOW SEE THAT THERE ARE OTHER REVIEWS FOR BOOKING ISSUES AS WELL, SO PLEASE THINK TWICE BEFORE YOU DECIDE TO BOOK WITH THEM ESP IF YOU ARE COMING FROM OUT OF TOWN. I NOW HAVE TO BE ON THE SEARCH OF OTHER LAST MINUTE FISHING CHARTERS.