FishingBooker has garnered a strong reputation for its reliable service and user-friendly platform, consistently praised for its extensive selection of charters and knowledgeable captains. Customers appreciate the seamless booking process, effective communication, and the quality of fishing experiences provided. However, a few reviews highlight concerns regarding weather-related cancellations and the need for improved communication methods for some users. Overall, the sentiment is overwhelmingly positive, with many customers expressing satisfaction and a willingness to recommend the service, indicating a solid foundation for continued success in the fishing charter market.
This summary is generated by AI, based on text from customer reviews
I have a trip booked for May 23 and had to cancel for medical reasons. Also it is 49 days away from this review. I will turn this over to the BBB.
We decided not to go out to the area for deep sea fishing because of very high surf. Captain Williams did not charge us for the attempt.
Hi Larry, we're sorry that you didn't get to enjoy your day on the water. Safety should always come first, so it makes sense that Captain Williams decided not to take you far out. As you might know, we issued you a complete refund of your deposit. If you're feeling like fishing again, don't hesitate to reach out – we'd be happy to help you book a memorable fishing trip.
Over $500 and 1 fish. *******@BigDoggFishing. The time I arrived at the dock the captain did not know who to expect. He had to call the office to see who I was assigned too. NEVER EVER EVER AGSIN
Hi Keith, I'm so sorry to hear that you had a bad experience on your outing.
When you book a charter operator, an assigned fishing guide typically takes you out for the day. We know how important it is to connect with the person you're spending the day with, so I can see how this played a part in your overall experience. The charter operator did mention who you'd be spending your trip a couple of times, but I'm sorry if this wasn't communicated clearly enough.
We're working on improving the way you find out about an operator's crew on the website, so thank you for sharing your thoughts – this will helps us make the platform better for you.
As far as the fishing itself is concerned, I'm sorry that the day wasn't very productive. Fishing can be unpredictable, especially when the weather conditions are as rough as they were for you.
If you decide to hit the water again, please feel free to reach out. We'd be happy to help you find a fishing guide to suit your needs. All the best from FishingBooker!
The perfect experience. We caught a 100 fish, 60 keepers. The captain and crew were exceptional. Loved the afternoon.
Hi Norman, thanks for your review. We're really happy to hear you had such a perfect afternoon out on the water! 100 fish is a seriously impressive number. If you feel like casting a line again, feel free to get in touch. All the best from FishingBooker.
Everything was fine. The guide was kind and helpful. The fish were small, but it could not be influenced.
Hi Daniel, thanks very much for your review. We're happy to hear that the size of the fish didn't impact how much fun you had on your trip! A kind and helpful guide will make even the smallest of catches exciting. Feel free to get in touch if you want to spend another day out on the water. All the best from FishingBooker.
Everything was perfect with our fishing charter! Brandon and James were so knowledge and great fun to be with.
Thanks for your review, Kenya! I'm glad you enjoyed your trip and hope we can help you go fishing again soon!
We had a great time. There was 10 of us. We caught a lot of fish. The crew was very helpful and very nice. We would do this again
Fishing booker blames the Guides for issues with their system. Double or triple books and then blames guide instead of fixing system issues.
Had a lot of fun. Caught lots of fish. Captain and mate both worked hard for us. Caught spanish mackerel and one shark.
Thank you for the great review, Glenn. We're happy to hear that you had such a productive day!
Booked a trip based on availability on their website, booked hotel. After couple days they told me that the trip is not available. Pissed me off.
Had a great time. The captain and crew of max drag were great. Can't wait for my next trip with the family booked for next month.
Hi Robert,
Thanks very much for taking the time to leave a review. I hope your next trip is amazing, too!
Tight lines,
Cat
Easy log into and review different boats, captains and guides. Communications by text was easy and normally within a couple of hours.
Thank you Clayton, we're happy to hear that comparing the different charter options was useful. Feel free to contact us next time you're planning a fishing trip.
The weather was not ideal but my guide was able to find the fish. I will be down again for tarpon season
Hi Matt, thank you for sharing your experience. It surely takes an experienced guide to make the most of the trip, even if the weather isn't cooperative. Hopefully, it will be much better for the Tarpon season! When you decide to cast the line again, feel free to contact us. We'll be happy to organize another trip to remember. Tight lines!
The weather wasn't the best, but the captain diligently kept in contact and tried his hardest to make it a great experience.
Thanks for your great review, Michael! We hope you get better weather next time.
My teenage grandsons couldn't say enough about how great Captain Marty was and how he made it fun. And everyone caught fish!
It put us in touch with the perfect fishing charter that we were looking for at the price we were looking for. Easy to navigate and book.
Thanks for the amazing review, Amelia. We're glad you liked our site and that you enjoyed your trip!
Had a good time and caught some really nice fish. The captain was really knowledgeable about the area and put us on fish immediately.
Hi Robbie, thanks for sharing, we're glad to hear that you had a good time on the water. All the best from FishingBooker!
Very fun trip, we caught several fish and had a blast. Would definitely go back if we're in the area.
Answer: Scam. Fishingbooker is a rip off. Nothing but trouble. No customer service and they charge your credit card. Look out.
Answer: A: Hi Jamie, it really depends on the duration of your trip and the location you'd like to go fishing in. There are captains who offer departure times based on the cruise timetables and can get you back on time. I'd suggest you message the charters you'd like to go out with and inquire about this. I'm sure they will be able to assist you. Also, you can contact our customer service, and we'll gladly help you find something suitable. Many thanks, Maria
Answer: Hi Lawrence, we refunded your deposit after your trip in September was canceled. Please let us know if this is now resolved. Many thanks, Cat
We're happy you and your grandson had a good time even though the fish weren't cooperating! Let us know next time you want to fish and hopefully you will see more action :)