Overview
FishingBooker has garnered a strong reputation for its reliable service and user-friendly platform, consistently praised for its extensive selection of charters and knowledgeable captains. Customers appreciate the seamless booking process, effective communication, and the quality of fishing experiences provided. However, a few reviews highlight concerns regarding weather-related cancellations and the need for improved communication methods for some users. Overall, the sentiment is overwhelmingly positive, with many customers expressing satisfaction and a willingness to recommend the service, indicating a solid foundation for continued success in the fishing charter market.
This summary is generated by AI, based on text from customer reviews
Very good customer service with informing me about how the system works with the payout method through Fishing Booker for clients to pay with credit card through Fish or website.
Bad weather but the Captain made it a fun day, He knew the best spots to fish and the gear and boat were top notch, will be back next year for more Redfish.
It was wonderfull we caught 7 sharks and a ray and were kept busy on the small poles while waiting for the bigger hit, Captain Shelby was very personable and made the trip a lot of fun.
Hey Vince, thanks for taking the time to leave your review! It sounds like had an awesome time out on the water with Captain Shelby. Next time you want to cast a line, feel free to get in touch with us. All the best from FishingBooker.
Niko was very informative and extremely helpful with several questions. Also, informed us with a way to sync our calendars. Awesome job!
Thanks to Fishing Booker we found a great captain to take my wife and I on a Near Shore trip, the first captain I booked with canceled but Fishing Booker made sure we found someone to replace him. Will definitely use FB for our next trip.
Thanks for your great review, Danny! I'm glad we were able to help you find a replacement and that you had a good trip. Looking forward to helping you go fishing again in the future! Tight lines.
We were on a trip to Florida before my husband was being deployed and during his birthday. As a surprise for his birthday, I booked a fishing trip for him.
Unfortunately the weather forced a cancelation on his birthday.
Captain Dave graciously agreed to reschedule 2 days later when the weather cleared enough to go out. We were on a time crunch due to flying back home.
We each caught fish even though the conditions were less than optimal but we really enjoyed the experience. It was colder than normal and windy, I think we brought the weather down from the north!
He was very informative, helpful, and easy to get along with.
Two of the selling points to choosing Captain Dave and his pontoon boat were that it wasn't ocean fishing where I wasn't sure we wouldn't get sea sick and the fact it was just us. With it being my husband's birthday and the short time we had together before him being deployed for a year, this was very important to me.
It was a great experience and he loved his birthday present!
We would definitely do this fishing trip again in the future!
Thanks for your amazing review, Kim. We're really happy to hear that you were able to reschedule the trip and that you had a good time even though the conditions weren't perfect. All the best to you and your husband!
This website, FishingBooker, was simple to use. It was easy to find what I was looking for, where I was looking for it and how much I was willing to spend. The charter I find is what I wanted.
Hi Mary,
Thanks very much for your review! I'm really happy you found our website easy to use and that you found a great charter. I hope we can help you go fishing again soon!
Tight lines, Cat
Canceled the charter 10 hours before the scheduled trip. I could not even attempt to charter another as I leave the next day. This trip was booked weeks in advance.
Rick, I'm really sorry to hear your trip was canceled at short notice. We struggled to find details of your reservation so please get in touch here or at https://fishingbooker.com/contact so we can help you out. I hope you get to go fishing soon!
We were hoping for Mahi Mahi but the 6 hour trip was too short to go for our target, convinced to fish the bay, caught a few. Went to local fish market for mahi to prepare for dinner.
Thanks for taking the time to leave a review, Lawrence. We're sorry you didn't get to target Mahi and that this wasn't communicated to you clearly before you arrived. We're currently following up with the captain to find out what happened with the communication around this trip, as clearly something wasn't right.
If you'd like to target Mahi in the future, please feel free to give us a call and we'll set you up with someone who can do this for you! We hope we can help get you on this amazing fish soon.
They book your boat, the customer canceled and your out of money, they keep the deposit and tell you sorry, that the policy. Call the charter directly and you or the charter won't get screwed.
This was a great experience as I had booked a trip and it was cancelled due to the hurricane damage in MS and the site notified and gave me other options to book another charter with another boat.
Thanks for your great review, Michael! We're really happy to hear you managed to get on the water despite everything and that you had a good trip. We hope we can help you go fishing again soon!
Top of the line guide, caught all the fish we could handle and had more fun than you can imagine... 100% will book again
I booked a $3100 trip. The Captain tried to charge me $5000 more. When I cancelled, they kept my $828 deposit. Unethical!
I'm sorry to hear you needed to cancel your trip, Sandi. I understand that the captain offered to take you on a 12 hour trip for tuna, which costs $5000, unlike the cheaper 8 hour trip you'd originally booked. The additional cost would have covered the fuel that's required to travel out to find tuna at this time of year.
Unfortunately, the captain of this charter has a non-refundable cancellation policy. That's why the deposit was forwarded to them when you decided not to take the original trip you booked, which would have gone ahead at the price you originally agreed upon.
I'm very sorry you weren't able to go fishing and understand how disappointing this misunderstanding must have been. In case you would like to give us another try, I'd strongly recommend that you contact us directly if you have questions before canceling a trip, so we can find a solution that works for you and the captain. Tight lines!
Called regarding a booked Charter on a canceled day. Customer service was great walked me thur how to fix the problem! I sure do enjoy this app
We had a hiccup before our trip. Customer service responded quickly.
We got put on plenty of fish and maybe even a shark that broke the line. That was a fun fight even if I lost.
Captain Mark got us on some fish despite 20mph winds!+. Hooked onto a huge Ray!. After 20min fight we got it along side of the boat before the 30lb leader gave into the 100lb + Cow nose Ray.
Hi Bill, thanks for your review. It sounds like you had a blast with Captain Mark! That's an impressive Ray, especially since you were battling with 20mph winds as well as the fish. When you feel like getting out on the water again, don't hesitate to reach out to us. All the best from FishingBooker.
Everytime I have had to call with questions fish booker help service has been exceptional and very fast and informative!
Captain Matt was great! Loved our fishing trip. Great boat. Very accommodating. Kid friendly! Will definitely book again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Ralph,
Thanks so much for your great review! I hope you have better luck with the weather next time:)
Tight lines,
Cat