Where is my filter? Since today is July 3, perhaps a rush to complete deliveries before a holiday break led to some confusion. Thanks.
The guide that helped me identify precisely the model of filter to buy was very easy to use and the filters arrived quickly. I'll use them again.
Working with Filters Fast over the years has been a pleasure. Quick, no-nonsense service with the products we need.
It took 3 weeks to get them but the price was good and the filters seem to fit and work properly. No communication as to why the delay in shipping.
I recently received a package of a filter for a refrigerator I no longer own. I wish to return it and get my money back and stop any future orders.
Hello Timothy, it sounds like you are enrolled into our Home Filter Club Auto Delivery program. Please reach out to Customer Service at 1-866-438-3458 or at Sales@filtersfast.com and a Customer Experience Agent will be happy to set you up with a return and cancel your subscription at no cost.
BEST COMPANY i HAVE ENCOUNTERED AND WITH DAVID A SUPERB CUSTOMER RELATIONS PERSON YOU CAN'T GO WRONG. He solved my problem in TWO MINUITS> He listened and acted with no backtalk..
Perfect experience. The new refrigerator filter was easy to install and works perfectly. Shipment was on time and package arrived in the mail.
Product took to long to arrive and way way overpriced, need to find a different supplier, it is not really worth it buying through Filters Fast.
Hi Sam, Thank you for taking the time to leave us a review. We apologize for the inconvenience and would really like to resolve this issue for you. Please send me an email at asia@filtersfast.com to further discuss how we can better serve you.
My filters came quickly and were packaged nicely. I installed it easily and it is working fine. I would highly recommend FiltersFast
They have done a great job for me. I have ordered three times and have NO complaints. What more can I say?
I have used this company for furnace filters twice and both times I received the correct filters and they arrived on time.
My second order of 3 an order and have had no issues with the filters. Easy order and they get here quick.
I had to wait several weeks for my order. If you are going to call yourself Fast Filters, you should be fast.
I ordered 16 days ago. Evidently Filters Fast is not fast at all. I got an order confirmation, but no shipping info and no filters..
Good company to order from, always prompt in getting filters to me in a timely manner. The filters seem to be good quality and work well.
Thank you.
Great service, great pricing, great web site with easy to find exactly what you need! On a scale of 1 to 10, an absolute 10!
This company is spot on fast and the quality of the filters is really good! I have been ordering from Filters Fast for years!
Easy to order and the filter would have arrived sooner than forecast if not delivered to the wrong address thanks to the post office.
Overview
Filters Fast has a rating of 2.2 stars from 521 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Filters Fast most frequently mention customer service, credit card and day shipping. Filters Fast ranks 8th among Water Filter sites.
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- Monroe, NC
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Business History
Since then, Filters Fast has grown to be the top filtration provider online in the United States and continues to grow rapidly. Though we have expanded to sell filters worldwide, Filters Fast remains a family-owned business.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Thomas,
If you have not received your order as of today, please email me at Lindsey@filtersfast.com. Sometimes the carriers will mark an item delivered before it actually is, we typically ask that you give them 24 hours after it shows delivered before growing concerned. Please let me know if you have not received anything.
Thank you,
Lindsey Williams