Feverup

Worst company to work for. If you can avoid it at all costs, do it. The training is the absolute worst I have ever encountered, they tell you it's 3 weeks of training, lies!, they rush train you for a week and then put you to work, unsure of what needs to be done, they expect you to do the amount of calls/chats/emails as someone thats been in the company for years. It is insanity, they dont like you asking questions, and when you do and it is something they do not like, they ignore you, do not answer you at all, and im talking about HR, your Team Leader etc. All paperwork you sign is in their system (unless you are savvy enough to make copies and safe keep them, you are SOL when you are fired, because they lock you out of EVERYTHING before they tell you youre fired, even the 2 free candlelight tickets (that are rightfully yours) they give you as a "bonus" for getting hired, thats also in their system, with the company's email, so if you didnt use it, you wont get it, the weekly bonus its a joke, you will never ever ever get it, NEVER. They Pay the 27th of each month, and if you got fired before(lets say) the 27th, they ask you to refund the remaining days of the month that you got paid for, when you are salary and have sick days accumulated (which they try to not pay them out) Its a petty company and they have a huge revolving door, no one stays. They only tell you..."you are not a good fit for the company" fire you on the spot without any other explanation. Its a waste of time people... stay away...unless you want to get treated horrible, stay away.

Where to begin? Originally, I purchased 2 tickets (plus extra fee for flex- cancellation) for a Candlelight Halloween concert in Allentown PA in Oct. 2024. After arriving at our hotel we found out many roads, schools and businesses were closing down on the day of the concert due to a Presidential rally. I tried to contact Feverup to see if they were cancelling the concert. I could not get any response from them. Without notice Feverup cancelled the concert. Next, I tried to contact them several times for a refund, Feverup gave a credit to use within 60 days. This time we went to Atlantic City in December 2024 (costing us another overnight stay) for a Christmas Candlelight Concert. We arrived an hour before the doors were supposed to open (as suggested because once the doors are closed they won't let you in) However, we were turned away because the musicians were not there yet! We were told to come back in 30 mins, they were on their way and still had to setup and have a practice warm up! At this point I was beginning to wonder is this a scam? Eventually we did get in to see the concert. And while the music and venue were nce, it was nothing like they present in their advertisiment. But hey, I was glad to be done with this concert transaction. Or so I thought. While I was in the concert, Feverup charged my credit card without my authorization.They charged me for a magic show in NYC for the same time and night I was watching the Christmas Concert!. I guess when they sanned my phone for the tickets, they also scammed me and charged me again for tickets I couldn't use! When I noticed this extra charge to my account, I called and emailed Feverup several times but they did not respond. So I had to contact my credit card company and report them. It took me over a month to get my money back. So I guess this is a warning -- if you enjoy hassles more than concerts, by all means give them a try. But for me I'm done with this untrustworthy company.

We purchased tickets to an incredible event (Candlelight Concert covering Coldplay and Imagine Dragons) and Mario helped us to our seats - front and center! The Wakefield Barn in Raleigh was magical. We can't recommend this event enough!

They Cancelled the event, emailed the 15 times for a refund $305.00, They Just kept giving me runaround. Filed a claim with Visa... Horrible service!

Beware

(re: Fever Regal pass/voucher purchase) When trying to convert the voucher ahead of time from home, Regal was still charging me much more than they should have--to the point where it was cheaper not even to have bought the Fever ticket voucher. So I went to the theater to use the on-site method of redemption. That didn't work because the kiosk couldn't handle it, and instructions for that did NOT go according the usage email. In the end, I saved only saved a few bucks, if that. Terrible system. Just buy your ticket at the theater. What a waste of time and money.

Fever Up app - False advertising and terrible customer service! Michelangelo's exhibit was a joke! I've been to high school events that were nicer that the Sistine Chapel Event. Please refer to pictures below.

This group have some very individual exhibitions and concerts that present art and live music in a wonderful way. I'm so impressed that I've quite literally block booked events they are running, and am really looking forward to them all.

Fever is a total scam. After two months of unhelpful back and forth emails with three different staff, I finally got vouchers but it took another two months of emails to ask them to put them on my app so I could use them. When I tried to apply my $330 voucher to purchase tickets costing $225, they tried to charge me $5 extra at the checkout - see screenshots. The concert was much more mediocre than what is shown in the pictures. They make it seems much more extravagant and the event was nice but definitely not worth the hassle or inconvenience. The overwhelming reviews I've seen are similar or worse experiences than mine and I wish I read them before purchasing the tickets. Do yourself a favour and avoid it altogether.

Have an upcoming event and the reservations are made through Fever, the customer service is great. Their team has many features to directly connect you to a representative to help with any problems you can come across. A nice touch that I've noticed is the follow-up emails sent out after each interaction, full with a transcript of what was said between the customer and representative and an open invitation to respond if further clarification is needed. Great service!

Purchased tickets for the Prince exhibit in Chicago changed my ticket dates and it had been a Nightmare since! My tickets have been cancelled 3 times non of which was my doing and every cancellation they give me less and less credit to "re purchase " the same tickets over and over. Customers service can't un cancel the tickets so you have to hope the date and time you wanted is still available. Not to mention anytime you at an event for information the app purchases a ticket for said event. Stay away if you can if you have to purchase tickets through Fever keep checking before your event that the tickets were not cancelled they give you no notice of cancellation.

The picture used to showcase the candle-lit venue is not representative of the actual concert settings. We were in a large temple and the stringed quartet was barely visible from our seats. (We were about 10 from the front). Many of the candles were not lit. The microphone they passed between the musicians did not project and so our group could not understand anything that was said. It sounded like nonsense.

A couple of the Queen arrangements were not well done/suited for strings. Some were beautiful.

Our group rated the experience 6-7 on the way home. It did not live up to our expectations, and we did not think it worth the price ($50).

Parking at the temple was easy and cheap.

Thank you, Feverup for the smooth rescheduling of 3 tickets for my friends and I (original ticket ID ******* for my ticket) though we noticed we were all charged additional fees in different amounts. Can you please refund the additional charge made to my Visa ending in... 3889 (new ticket ID: *******as we would not have moved our event date if the weather had not been hazardous to drive in. This would increase my 3 star rating to 5 stars for customer service satisfaction. Thank you. Sincerely, Thelma Beck

My purchased and paid for event tickets for Titanic L.A. Have now cancelled for the 3rd time without even any explanation as to why. I have had to rearrange my schedule 3 times. Once in February and twice this month because of this. I actually flew home from an important family issue just to see the exhibit and then the tickets cancelled for the 2nd time. Now it is the 3rd time. This company FEVER is horrible! I still want to see the exhibit but I can not figure out when a better time/day would be to book and the run is almost over. Very frustrating and time wasting!

Having informed Fever that I've tested positive for COVID and have to isolate for 10 days, I'm having to accept a voucher 'cos if I don't, I lose the £60 I paid for my tickets. I believe this practice encourages some people to attend a show even though they have COVID because they don't want the hassle and stress of a voucher. It's irresponsible of the company. Saying that, I do still like Fever and will continue to use it.

The show was fantastic but the organizer which is FEVER will give you fever on how they organized the show, they advertised that VIP ticket holders will have the opportunity to meet and greet the performers after the show but no one from Fever came forward and guide the guest to do so! They instead hurriedly herded everyone out of the venue after the show to give way for the next show! Pure incompetence really! Will never buy from this people again.

I made a mistake with a purchase, and they initially told me that I could get a refund. Later, they said I couldn't get my money back after all, without providing any reason.

If you buy tickets for 1000 DKK and don't want them, they'll give you a voucher for 1000 DKK, but you can't get your money back.

If you then want to buy cheaper tickets for 400 DKK, you can use the voucher, but you lose the remaining 600 DKK, and there's apparently nothing you can do about it...

It's incredibly shabby, and they operate under different rules because they are foreign, even though the tickets are for a Danish show in Copenhagen.

NEVER use them.

Bought a ticket for dining in the dark for 190 dollars, showed up in march and were told the event had not started yet and was not scheduled to begin for a while. Looked at our ticket and realized it said May (or so we thought as Americans because it said 5/3/2024). Figured we got the date wrong and were told by the hostess to come back in may. Come may, and they tell us the event was in march and they don't do refunds. Absolute waste of money. Don't have a ton of extra money to spend at the moment and figured I'd splurge a bit since I've been working hard and the event looked fun. Extremely disappointed by lack of customer service and humanity.

Disgraceful customer service. I booked tickets for myself and two children for the Lego exhibition in London. We could not get to London due to our trains being cancelled due to a fallen tree on the line. I have given Fever clear evidence of this and asked if we can swap to another date. They have refused, would not entertain a goodwill gesture. I have two very upset children and I'm out of pocket. We are all very disappointed. Will not use Fever again.