On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I sent pics of a ponderosa that did not look good and you felt as though it was fine
The tree died
I ordered a 3-4 foot Crepe Myrtle tree in late 2024. It arrived in January well packaged. I was shocked when we unwrapped the box to find a stick looking tree that was dormant, where I thought I had just purchase a dead tree. My husband planted it, and to my surprise, the tree took off thriving and giving full beautiful green leaves within a month. It has now been nearly 7 months and the tree now stands roughly 8 ft tall. She is absolutely beautiful in all her blooms of red. I am now going to order another Crepe Myrtle.
I purchased a 3-4 ft Scarlet Crape Myrtle Tree and it arrived well packaged in February 2025. It looked like a dead tree when it was unboxed, but after waiting a few weeks for the weather to get warmer here it Florida and planting it, the tree started growing its leaves. It's now roughly 40 inches tall and full of leaves. I haven't taken a picture yet, but when I do, I'll post it here.
Ordered 8 plants all were delivered in amazing condition. However the cast iron plants were a disappointment. 12 leaves between 2 plants was not what I was expecting. I combined them abc still didn't have a decently filled out pot ( I bought 2 three gallon pots)
I've ordered trees, shrubs and flowers several times, only one time I had an issue, and it was resolved quickly and to my complete satisfaction. I highly recommend Fast Growing Trees.
1 tree was missing from the order, one broken in half. 4 trees were shipped in a box twice shorter then trees and now banded. Hope at some point they will become straight. Overall great trees.
One tree arrived snapped in 2 with limited packaging
Ordered 9 trees. One of them died. Called to let them know. No replacement was offered. Ordering out of my pocket a replacement
I am an avid gardener. Recently purchased a house 26th a lot more space. Needed trees and shrubs to help give it character. Fast Growing Trees delivered! All the trees arrived healthy and surged our summer heat and drought with a little extra watering. Well worth the money. If you have the opportunity take advantage of the 30 % off and buy in large quantities. Definitely plants i would have chosen for myself and better condition than the big box stores.
We ordered a rose of Sharon the Ana it's beautiful! Quick shipping as well!
I've order a few times from this company. Never had a problem with any of the plants. They've been well packaged and protected. Arrived healthy and have stayed healthy.
We have purchased several items and the plants have been as described and survived.
3/4th time ordering. All my trees have survived with no leaf fall and growing new leaves. Very Happy with my trees.
4 years ago i bought 10 thujas 1-2" now they are 8', grove very fast and beautiful and healthy
I ordered a weeping willow tree and was told it would ship May 1st. I was never made aware that the tree was out of stock. I called multiple times and wasn't given an answer. When I wanted a refund it was extremely difficult to do.
Should be able to combine emailed coupons with current discounts.
Really good except the discounts should apply at checkout automatically. I shouldn't have to remember to type it in.
Good. I don't like that the discounts don't carry over to the checkout page. If the buyer doesn't add it in themselves we end up paying full price by accident.
Our customer service rep Alan was amazing to speak to. Whether it was via phone conversation or email. We would def purchase trees from this company in the future.
Products arrived healthy. Don't hesitate to call customer service if you have questions they are top tier.
With the exception of one tree that was delayed in transit, all of the plants I have purchased from this company arrived safely and healthy. The plants are well-packed for transport. I will keep coming back for these reasons and for the fact that the plant offerings are more varied than what I can find locally. Thank you.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.