FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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Michigan
1 review
0 helpful votes
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Trees
November 15, 2024

Very good experience with the copy! I tell all my garden club members about the site!

Date of experience: November 5, 2024
Illinois
1 review
0 helpful votes
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Walnut tree
November 15, 2024

A+ looks real good have to see in the spring well done boxing for shipping

Date of experience: November 5, 2024
Virginia
2 reviews
1 helpful vote
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A wonderful experience
November 15, 2024

Staff were very helpful in answering my questions. I received a well packaged 6 foot tree in great shape with instructions on how to plant it

Date of experience: November 5, 2024
Georgia
1 review
0 helpful votes
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GOOD PRICE GOOD PRODUCT
November 14, 2024

Ordering was very.easy. Delivery was satisfactory. Good value for the $ Great trees

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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Arrow Juniper & Skyrocket Juniper
November 14, 2024

My order arrived on time and was well packed. The trees were both excellent sizes. Will be ordering from Fast Growing Trees again.

Date of experience: November 4, 2024
Nebraska
1 review
0 helpful votes
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Excellent service
November 14, 2024

I have ordered several times from fast growing trees and never been disappointed. The quality and packaging of the trees is excellent when I've had to call to adjust a shipping time. They have always been very friendly and helpful. I recently ordered over 50 thuja green giants and the trees look great. I'm looking forward to watching them grow over the years!

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Came nicely packaged in good shape The Twin Flower Agave is beautiful And doing well in Southern California.

Date of experience: November 4, 2024
Puerto Rico
1 review
0 helpful votes
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Not what I expected
November 14, 2024

Fig tree was much too small for the price charged, could have purchased a much more substantial tree locally for less money. I contacted them and I was told that I received what I was supposed sorry your not happy but there is nothing we can do for you.

Date of experience: November 4, 2024
Illinois
1 review
0 helpful votes
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Fast shipping and healthy tree
November 14, 2024

After a bad experience with another retailer it was good to get my tree in a healthy state and promptly. Looking forward to getting the citrus of my childhood here in Missouri in a few years.

Date of experience: November 4, 2024
Colorado
1 review
0 helpful votes
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I ordered 2 Kousa Dogwoods, 1 persimmon tree and 1 pomegranate bush. Pricing was very good but the packaging was very poor with pots at opposite ends and virtually no protection for branches and leaves. There was a lot of damage with missing leaves and broken branches. I planted all 4 hoping that they recover over the winter. The dogwoods have lost all but just a few leaves. The fruit trees are ok. We will see how they look next Spring. I doubt I will risk using this company again. I am shocked they would ship without bothering to protect the foliage and branches like other on-line growers.

Date of experience: November 4, 2024
Illinois
1 review
0 helpful votes
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Dead plant
November 14, 2024

I have not received a new plant, or a refund

I was told "store credit"?

Date of experience: November 4, 2024
Washington
1 review
0 helpful votes
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Better than I thought
November 14, 2024

First time buying trees online. I was worried about the quality of the trees when they arrived. When my blue arrow junipers came, they were healthy and taller than I expected (I bought 3-4 feet, they were almost 4 feet). I planted in October and they are thriving so far.

Date of experience: November 4, 2024
North Carolina
3 reviews
2 helpful votes
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Very poor value
November 14, 2024

I purchased four Hybrid Willow "trees" at a cost of over $200. None of the trees grew, and 6 months later, only one was alive. I purchased similar willow trees locally that were 4 to 5 times the size of the one FastGrowing Trees sent me. They have grown over 6 feet and are thriving. They also cost 20 percent of what I paid for the sticks FastGrowing Trees sent me. I contacted the company and requested a refund. Instead of a true refund, they offered me a store credit. With this credit, I purchased a small flowering bush and a small pot of ornamental grass, which were grossly overpriced. I would not recommend this company!

Date of experience: November 4, 2024
California
1 review
0 helpful votes
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Great plants
November 14, 2024

Service is great
Plants are wonderful and healthy. No problem with delivery

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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Health of trees when delivered.
November 14, 2024
Updated review

The dogeood tree was delivered in very poor condition. I am still trying to keep it alive.
My order of rose bushes: one is in great shape, the other is dead.

Date of experience: November 4, 2024

My tree died
October 11, 2024
Previous review

The title pretty much explains it all. Planted the tree, watered the tree, tree died. Period.

Date of experience: October 1, 2024
Missouri
1 review
0 helpful votes
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So little - arrived late
November 14, 2024

We were counting on a Saturday arrival according to the delivery tracker. We had to hold up our project two days as they arrived on Monday. And then they were so little. The description said 2-3 feet, and what we got was 25", so technically an accurate description. But going forward, I would search for a more established tree. Depends on your project I suppose.

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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Great customer service!
November 14, 2024

Everything i have received for the most part has been awesome. There were a couple of situation and they replaced the items with no problem!

Date of experience: November 4, 2024
Texas
1 review
0 helpful votes
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All have sufficient sun and water. Front trees receive more sun and these are the ones with some brown limbs. The back one are fully green and lovely.

Date of experience: November 4, 2024
Florida
1 review
0 helpful votes
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Customer service
November 14, 2024

The lack of customer service, or should I say the lack of service the customer service agent has. I ordered strawberries, never got them with my order. Service agent did have access to my order at all. So they were no help. Finely get someone who owns tells me my strawberry plants are on back order for six months. But you still have to pay for them. I wanted a refund asap. Not one person bothered to inform me about strawberry plants being on back order.
I did get my refund and I got my strawberry plants from another company for half the price. Thanks

Date of experience: November 4, 2024
Washington
1 review
0 helpful votes
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Like it
November 14, 2024

Great on line chat/customer service. Very nice plant and continues to thrive.

Date of experience: November 4, 2024