FastGrowingTrees.com
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FastGrowingTrees.comReviews 28,232

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,067
shipping
245
quality
12,370
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New Hampshire
1 review
0 helpful votes
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I worked in a large commercial tree nursery and we would have sold these as rooted cuttings for a fraction of the price I bought these for. You're much, much better off going to a local nursery or Lowe's to get something even if you spend a bit more. Keeping these alive will be dicey because there's so little root structure.

They basically cut off a 1 foot branch and stuck it in rooting hormone and waited a couple of months. You could do the same by buying a single tree from a local supplier.

Completely garbage experience.

Date of experience: December 4, 2024
Ohio
1 review
0 helpful votes
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My order arrived and all plants were in excellent health, full and lushly.

Date of experience: December 4, 2024
Virginia
1 review
0 helpful votes
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Spring!
December 13, 2024

Looking forward to my spring planting and ordering from FGT. Save me some pink might grass and Nandina lemon lime. Thanks, David

Date of experience: December 5, 2024
Florida
1 review
0 helpful votes
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Unhappy customer
December 13, 2024

I purchased six items in either late October or early November. Three of the items did not look good upon delivery. I notified the company of this with photos. I was told to give it a month. I accepted that, after a month I again sent photos of the three plants in question one large hydrangea and two mums. I called the customer service phone number from the website explained everything over the phone. I then received an email informing me that the mum's are not flowering because they are out of season and the hydrangea was also purchased at a bad time and it's not uncommon for the leaves to fall off, etc. etc. My hydrangea looks worse than Charlie Browns Christmas tree! I would never recommend this company. One last point I do live in South Florida and we had not received any cool or cold weather during the time that I had these plants.

Date of experience: December 3, 2024
California
1 review
0 helpful votes
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Excellent Company
December 12, 2024

Best customer service we have ever had from any company. Fast, courteous, easy to get a hold of a live person which is sooooooo refreshing! They stand by their products 100%!

Date of experience: December 2, 2024
Texas
1 review
0 helpful votes
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Incomplete order, bad looking plants, no refund yet

Ordered items, received incomplete order, I was told told there was a new shipment, it didn't arrive, few days later I was told that they don't have it anymore.

Waiting on refund ever since

Date of experience: December 2, 2024
Georgia
1 review
0 helpful votes
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Beautiful Willow tree
December 12, 2024

My weeping willow came carefully packaged and in excellent condition. It is planted and thriving and I love it so much.

Date of experience: December 2, 2024
Missouri
1 review
0 helpful votes
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Trees arrived in excellent condtion
December 12, 2024

Trees arrived in excellent shape. We have purchased many trees from here and have always been very pleased. Planted cherry and peach trees immediately and eagerly await spring for them to bloom!

Date of experience: December 2, 2024
Nebraska
1 review
0 helpful votes
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I was helped to make the correct choice for my situation and the full set of instructions came with my tree.

Date of experience: October 23, 2024
California
1 review
0 helpful votes
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All Good
December 12, 2024
Updated review

Every experience I have had with fast growing trees has been excellent! Anytime I've had a damaged product or issue with the product they replace it promptly. They always seem to have a lot of choices, they are very informative and helpful, and provide a great customer experience.

Date of experience: December 2, 2024

Never Disappointed
September 16, 2024
Previous review

Everything always arrives looking great! And anytime I've had damaged product getting a replacement is almost easier than ordering. Staff is always courteous and helpful.

Date of experience: September 6, 2024
South Carolina
1 review
0 helpful votes
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Healthy trees and a good price
December 12, 2024

Great healthy trees good value and the company is located in my state

Date of experience: October 24, 2024
South Carolina
1 review
0 helpful votes
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No roots
December 12, 2024

My trees came in very loose soil with little to no root system. I dont think they will make it thru the winter.

Date of experience: December 2, 2024
Texas
1 review
0 helpful votes
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Arrived in bad shape
December 12, 2024

Tree was small & had roaches in the pot. The succulent was dead

Date of experience: December 2, 2024
Connecticut
1 review
0 helpful votes
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Tree order
December 12, 2024

I ordered the trees, You delivered the trees, I planted the trees! Success! It doesn't get any better!

Date of experience: December 2, 2024
Utah
1 review
0 helpful votes
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Service great, tree not doing so great!
December 11, 2024

I have always been very satisfied with the citrus trees zI purchased from you. So much so that ZI have recommended you to family and friends. However this last tree, or actually two Buddha's Hands trees, just haven't done well from day one. The leaves starting at the bottom and going up are turning yellow and falling off. But I realize I may be the one at fault.

Date of experience: December 1, 2024
California
1 review
0 helpful votes
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The trees I bought are thriving in their new homes on the patio. Just lovely!

Date of experience: December 1, 2024
California
1 review
0 helpful votes
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Dissatisfied
December 11, 2024

Trees arrive damaged and unhealthy looking, some had come out of their planter boxes.

Date of experience: December 1, 2024
Texas
1 review
0 helpful votes
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Quality experience: order to delivery
December 11, 2024

My rating of "somewhat" is an overall assessment but not about Fast Growing. The Soft Touch hollies were getting established but we're partially denuded by some varmint. Or, it was grasshoppers. Alot of both on the edge of town.

Date of experience: December 1, 2024
Texas
1 review
0 helpful votes
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It's even better than I thought!
December 11, 2024

Today I purchased something that will be delivered in Spring, I didn't even know there is such an option, thanks a lot to Ashley who answered all my numerous questions regarding the plants, its care and maintenance, advised on the fertilisers and helped to schedule the delivery in March, since it's too late to plant bushes to the ground and it would be better for them to sit at the nursery, however the price and availability is locked for me now, because there is a chance those particular plants will be not available in the Spring, but the ones i bought today will wait for me regardless!
It's my third order and looks like i am getting addicted. Although i am not a green thumb at all, everything from this store is so healthy and alive, even i can grow it without problems.
Very happy with the customer service as well, there were no unanswered questions ever and i really asked a lot. Your specialist are always very helpful and responsive.

Date of experience: December 1, 2024
Missouri
1 review
0 helpful votes
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Good price since I'm on a budget
December 11, 2024

Easy ordering and price was really good….I'm on a budget

Date of experience: December 1, 2024