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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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Once again I was bless to have Elvis in CS to answer my call, as usual, he handle my issue with easy professionalism.
My latest order has been as pleasant an experience as my previous orders. Healthy, gorgeous trees, quick shipping... no complaints! In fact, in this last order, there were two trees for a neighbor because I couldn't stop raving about FGT, and we promptly decided that our adjacent front yards need at least two more, so we're already plotting the next order!
I found it very easy to order what I wanted. Great selection and great communication.
Our plants arrived quickly and looked great. We have them in the ground and are anxious to see how they do.
I would like it if you could sort the selection of plants based on your zone so I am not looking through options that wont grow in my area.
I bought two apple trees. They arrived on time and in good shape. I called and asked about planting in my zone and a representative told me to go ahead and plant them now.
I received my plants in a timely manner and they arrived bigger and more beautiful than I had hoped for. The plants were definitely well taken care of and packaged beautifully. I am excited to see them become a part of my home and yard.
My Key lime tree came me to me very stressed after 5 days at the post office.
You guys said give the Key Lime 45 days and then you will reimburse for a in-store credit.
My plants arrived very healthy. The instructions let you know that during transport some leaves could turn brown due to lack of light. Or there could be light damage during transport. Just remove the brown leaves and trim any damaged portion. But I have to say these plants were healthy. And even though they went through transport. I didn't have any brown leaves or any damage to the plant. I'm very happy with my purchase.
I ordered 2 trees and one was damaged. I called and reported it and a new one was sent and I received it in record time. Great service and I will be doing additional ordering in the future.
I ordered 5 magnolia trees and they arrived quickly and looked great. They are planted now. I am anxiously waiting for them to grow now!
I wrote to Pams on the weekend, but had no feedback yet. I also sent pictures of the dead pkant. It came with the roots exposed and the soil was dry. I had a good experience the first time, but not now
Ordering process was fine. The trees arrived a few days after the expected date. Most of the plastic tree containers were broken when I removed the plants from the box... Don't think the trees were damaged though.
I have purchased a variety of products, most as advertised, quick delivery, products always in stock and offer free delivery and discounts often
I paid high dollar for my trees and plants and received boarderline products. They brag about no bare roots but when I opened my weeping red bud it was in burlap but you could tell it had not been grown in that soil. All the soil fell off to reveal cut roots with no new growth. Also should have had free shipping and discount on product. I contacted customer service twice but they never responded. Bad!
Trees arrived in great shape and on time. Both blood orange trees looked very healthy and trimmed nicely.
Great company to deal with. If I need any more trees I know I'm going to be ordering them from Fast-Growing-Trees!
I had a question and was extremely happy when I spoke with a rept that was quite knowledgeable. She was able to help me and was professional, proficient and quite considerate and friendly. Not only was she great with answering my question, she further offered additional advice which gave me that peace of mind and understanding. Hats off to Fast Growing Trees!
I purchase 4 trees, so far I just received one, which is OK since they are scheduled delivers on different dates. The tree came very well package and healthy, a cold Hardy Avocado that looks great for his 4'.
I am waiting for the rest and maybe I will have more comments in favor.
So far, I feel I paid a high price for the trees after I compared with other Orchards.
When the trees arrived the box had a large hole in it. Both trees where damaged limbs broken and so forth.
Fast delivery and a fine looking weeping willow. It will be planted next to a pond. Looking forward to watching it grow into a beautiful tree.
I was in need of some trees for a boundary line/privacy wall. After some extensive research I found that Fast-Growing-Trees appeared to be the most credible and legit place to buy from. Ordering was fast and easy. I made a mistake on my part when buying, but they were very quick to correct it for me.
At the time of this review I havent yet received my trees due to the cold weather. Its nice to know the FGT understands the importance of this to ensure that the trees are properly cared for and safe when transporting. I have no concerns at the moment and believe I will receive a quality product.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.