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Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees
The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.
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While both plants died, it was not entirely this merchant's fault. I live in the Mojave Desert (zone 9a) and I ordered too late. In the desert, trees and shrubs need to be in the ground before St. Patrick's Day to have a chance to get acclimated before the heat sets in. That wasn't what happened here, so both plants withered away and died. Since there aren't many things offered over the winter, I guess I won't be buying any more trees or shrubs from this merchant.
Received tree with a VERY badly curved trunk, Too bad to attempt to straighten. Did not offer replacement or refund. Bought a good tree from local vendor.
I called in asking for a replacement of my dying loquat tree on July 7. A rep emailed back stating that I needed to pay $20 for insurance before I could the purchase amount refunded to me as a store credit. I didn't ask for a credit but just a replacement. I will never buy anything from this store again.
I bought a tree, it's growing strong. I would purchase again. The tree is growing fast. It's a great tree. Thanks for reading.
Horrible experience. They sent a stick in a bucket and called it a "2-3 year old lemon tree." No fruits on the tree, no blossoms or green leaves, and it died within two months completely.
They are a great company even though 2 of the 3 fruit trees have died they replace them very fast. Over all this is a great company with very good products
I will only buy trees from FGT. Shipped quickly and always in great shape. I wholeheartedly recommend this grower.
Trees arrived poor looking. Emailed for help - no return email.
I paid a lot for good trees and disappointed! I could have shopped locally and had better trees.
After receiving my blueberries I discovered that one of the bushes had been damaged. The bush's main branch was broken at the base so I called and spoke with customer service who apologized and said he would send out a new blueberry bush, which never came. I was disappointed that:
1. The bush was broken
2. I never received the replacement that I was promised
Delivery was as expected and great. However trees were less mature than expected and while planted as directed and nurtured according to the directions now months later, they have not grown at all. Suspect they were dormant and will not see any new grwoth until next season.
Finally seeing some new growth and some buds after all this time. And, after I fertilized with something other than what was sent with the tree.
I ordered some rose plants and two Japanese maple trees, the root balls on the trees were almost none existing dew to shipping, one tree barley survived the replanting and the other did not, it dyed out even after surrounding them both with good potting soil, and watering them everyday, i will go back to local grown plants and tree's for the future.
I need to replace an avocado tree which deer had destroyed. FGT handled my order promptly and the tree arrived, well-packed, and with copious instructions on how to plant and maintain
Trees came well packed. Shipping was fast. Very healthy. Good instructions on replanting. I am already getting fruit! Will definitely buy again!
When I first opened the box, I thought wow this is something.
Tree was nice and ready to go then, I read all instructions.
They were very helpful. Whoever wrote them did a good job.
Put it in the ground and waited, got worried. Then in about a
Month... she took off! Looks great, cannot wait to see the red
Dogwood blooms! Very Satisfied!
Purchased four hybrid poplar trees followed directions to plant and all dead already! Save your money.
This is the second time in the last two years that I have had to contact Fast Growing Trees in regard to a dead plant. I have ordered many times in the past and the quality was outstanding - that seems to be declining. I did not want a store credit I would have preferred a refund.
Answer: Cancel your order now before it's too late, go to a local nursery and save yourself some money and unwarranted aggravation, these folks are not honorable.
Answer: I ordered 3 autumn blaze maples. They have been in the ground for 2 years now and have yet to turn red in the fall. I did some research and found that they only turn red if the temperature conditions are right. I live in Idaho and we basically skipped fall this year and went straight into winter. So once again the leaves just turned brown. I am hoping to finally get a display next year.
Answer: The same thing is happening to me. My tree died and they keep saying they're going to make good and nothing happens. Real crooks, this company.