FastGrowingTrees.com
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FastGrowingTrees.comReviews 26,766

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
6,887
shipping
245
quality
12,369
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Nevada
2 reviews
0 helpful votes
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Both plants died
August 3, 2018

While both plants died, it was not entirely this merchant's fault. I live in the Mojave Desert (zone 9a) and I ordered too late. In the desert, trees and shrubs need to be in the ground before St. Patrick's Day to have a chance to get acclimated before the heat sets in. That wasn't what happened here, so both plants withered away and died. Since there aren't many things offered over the winter, I guess I won't be buying any more trees or shrubs from this merchant.

Date of experience: August 1, 2018
Florida
2 reviews
0 helpful votes
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Trees
August 3, 2018

We have ordered r trees this year and all came in great condition and have been growing like crazy. Very satisfied.

Date of experience: August 1, 2018
Ohio
1 review
1 helpful vote
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Tree trunk bad curve
August 3, 2018

Received tree with a VERY badly curved trunk, Too bad to attempt to straighten. Did not offer replacement or refund. Bought a good tree from local vendor.

Date of experience: August 1, 2018
Virginia
1 review
1 helpful vote
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Unable to get a replacement
August 3, 2018

I called in asking for a replacement of my dying loquat tree on July 7. A rep emailed back stating that I needed to pay $20 for insurance before I could the purchase amount refunded to me as a store credit. I didn't ask for a credit but just a replacement. I will never buy anything from this store again.

Date of experience: August 1, 2018
Texas
1 review
0 helpful votes
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Great trees
August 3, 2018

I bought a tree, it's growing strong. I would purchase again. The tree is growing fast. It's a great tree. Thanks for reading.

Date of experience: August 1, 2018
New Jersey
1 review
1 helpful vote
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Sent small, dead tree
August 3, 2018

Horrible experience. They sent a stick in a bucket and called it a "2-3 year old lemon tree." No fruits on the tree, no blossoms or green leaves, and it died within two months completely.

Date of experience: August 1, 2018
Washington
1 review
0 helpful votes
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Fruit tree
August 3, 2018

They are a great company even though 2 of the 3 fruit trees have died they replace them very fast. Over all this is a great company with very good products

Date of experience: August 1, 2018
Louisiana
1 review
0 helpful votes
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I will only buy trees from FGT. Shipped quickly and always in great shape. I wholeheartedly recommend this grower.

Date of experience: August 1, 2018
Texas
1 review
1 helpful vote
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1 Tree alive and 1 dead
August 3, 2018

Trees arrived poor looking. Emailed for help - no return email.
I paid a lot for good trees and disappointed! I could have shopped locally and had better trees.

Date of experience: August 1, 2018
Alabama
1 review
0 helpful votes
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After receiving my blueberries I discovered that one of the bushes had been damaged. The bush's main branch was broken at the base so I called and spoke with customer service who apologized and said he would send out a new blueberry bush, which never came. I was disappointed that:
1. The bush was broken
2. I never received the replacement that I was promised

Date of experience: August 1, 2018
Maryland
1 review
0 helpful votes
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Excellent
August 3, 2018

Timely delivery of a healthy gorgeous tree I do not think that you have to force me to write 100charactets

Date of experience: August 1, 2018
Texas
1 review
0 helpful votes
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Dragon Maples
August 3, 2018

Delivery was as expected and great. However trees were less mature than expected and while planted as directed and nurtured according to the directions now months later, they have not grown at all. Suspect they were dormant and will not see any new grwoth until next season.

Date of experience: August 1, 2018
California
1 review
0 helpful votes
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Slow growing tree
August 3, 2018

Finally seeing some new growth and some buds after all this time. And, after I fertilized with something other than what was sent with the tree.

Date of experience: August 1, 2018
California
2 reviews
0 helpful votes
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Gift
August 3, 2018

I ordered this as a birthday gift for my niece. I don't know anything about it beyond my ordering experience.

Date of experience: August 1, 2018
Maryland
2 reviews
0 helpful votes
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I ordered some rose plants and two Japanese maple trees, the root balls on the trees were almost none existing dew to shipping, one tree barley survived the replanting and the other did not, it dyed out even after surrounding them both with good potting soil, and watering them everyday, i will go back to local grown plants and tree's for the future.

Date of experience: August 1, 2018
California
1 review
0 helpful votes
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Avocado
August 3, 2018

I need to replace an avocado tree which deer had destroyed. FGT handled my order promptly and the tree arrived, well-packed, and with copious instructions on how to plant and maintain

Date of experience: August 1, 2018
Indiana
1 review
0 helpful votes
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First year and I have fruit!
August 3, 2018

Trees came well packed. Shipping was fast. Very healthy. Good instructions on replanting. I am already getting fruit! Will definitely buy again!

Date of experience: August 1, 2018
California
2 reviews
0 helpful votes
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Red Dogwood Tree
August 3, 2018

When I first opened the box, I thought wow this is something.
Tree was nice and ready to go then, I read all instructions.
They were very helpful. Whoever wrote them did a good job.
Put it in the ground and waited, got worried. Then in about a
Month... she took off! Looks great, cannot wait to see the red
Dogwood blooms! Very Satisfied!

Date of experience: August 1, 2018
New Jersey
1 review
1 helpful vote
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Don't buy!
August 3, 2018

Purchased four hybrid poplar trees followed directions to plant and all dead already! Save your money.

Date of experience: August 1, 2018
Washington
1 review
0 helpful votes
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This is the second time in the last two years that I have had to contact Fast Growing Trees in regard to a dead plant. I have ordered many times in the past and the quality was outstanding - that seems to be declining. I did not want a store credit I would have preferred a refund.

Date of experience: August 1, 2018