FastGrowingTrees.com
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FastGrowingTrees.comReviews 27,976

4.2

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees


fastgrowingtrees.com
Founded in 2003
Fort Mill, SC, United States
+374
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FastGrowingTrees.com Reviews Summary

The company has garnered a generally positive reputation, with many customers praising the quality of their trees and the reliability of their shipping. Customers appreciate the careful packaging and the company's commitment to customer satisfaction, often highlighting responsive customer service and effective handling of replacements. However, there are notable concerns regarding service delays, particularly during peak seasons, and issues with product condition upon arrival. Some customers expressed frustration over the lack of communication and transparency in the order process. Overall, while the company is recognized for its quality products, improvements in customer communication and shipping reliability could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
7,039
shipping
245
quality
12,369
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California
1 review
0 helpful votes
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Meyer Lemon Tree
April 7, 2021

I ordered a Meyer Lemon Tree (3-4ft) as a gift for my sister-in- laws birthday. It unfortunately never showed up although it said it was delivered. I called customer service and they were so nice and helpful and sent out another tree right away! It came within a few days and looks beautiful.

Date of experience: April 7, 2021
Illinois
2 reviews
0 helpful votes
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Peach Tree
April 7, 2021

Very fast shipping! Packaged well. Love the tree. Very large and lots of branching. Very nice. Cant wait to see it come out of dormancy.

Date of experience: April 7, 2021
Texas
1 review
0 helpful votes
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Natchez mrytles
April 7, 2021

Trees arrived in good condition, no leaves. We planted next day and they sprouted new growth foliage within a couple of days. So far quite happy with them.

Date of experience: April 7, 2021
Maryland
1 review
0 helpful votes
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Healthy tree
April 7, 2021

Received in excellent condition. Better than from nursery.

Date of experience: April 7, 2021
Washington
1 review
0 helpful votes
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Trees arrived nearly dead
May 7, 2021

We ordered 10 trees. Out of 10, only 5 looking like they will survive, the rest seems to be dying. We've followed all planting and watering instructions. Don't buy from this website, better stick with your local stores.

Date of experience: April 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further!

Virginia
1 review
0 helpful votes
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Bad choice
April 8, 2021

It's doesn't match the description was on the website, plus it's not worth the money you paid for, I did order 4 trees 1 - fig tree 6 f, what I received 4 feet dry branch God knows what that? Tell now no improvement.
Same as the pomegranate tree but the different is more dry.
The lemon all the flowers falling down.
Only the cherry is good for now

Date of experience: April 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear you are not satisfied with your order and we are reaching out privately to offer assistnace!

Illinois
2 reviews
0 helpful votes
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5 and 1
April 7, 2021

I love my tree! It came packaged perfectly, not a broken branch or leaf!

Date of experience: April 7, 2021
Iowa
1 review
0 helpful votes
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Perfect
April 7, 2021

The young man I delt with on the phone was ever so pleasant and helpful. Together we chose the perfect rose sapling (?) for my oroscribed occasion.

Weeks later I can affirm that myself and the recipients are quite pleased! The planted sprig now has leaves and shows great promise of a flourishing long lived experience for all!

I'm so grateful for having come across these folks ~ 5 Stars!

Date of experience: April 7, 2021
Pennsylvania
1 review
0 helpful votes
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Trees
April 8, 2021

Has not grown yet lets wait and see How they do if they grow

Date of experience: April 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

If you do end up needing anything or have any questions or concerns, please do not hesitate to make us aware! We are here to help and would be more than happy to!

Texas
1 review
0 helpful votes
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Excellent company to deal with. Intend to get more trees from them

Date of experience: April 7, 2021
Idaho
2 reviews
0 helpful votes
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Ana Magnolia
April 7, 2021

This was what I purchased and man I tell you I was very pleased with my shipment. I did not expect to see a full 3 ft tree I only just planted it the day I got it so we will see how well it grows.

Date of experience: April 7, 2021
Maryland
1 review
0 helpful votes
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Great trees!
April 7, 2021

Having ordered from FGT before, I was excited to make a big order, and thrilled when hinoki cypress, cryptomeria, arborvitae and others arrived. They were taller than I expected, in very good shape, and are now growing quite happily. Very satisfied.

Date of experience: April 7, 2021
Illinois
1 review
0 helpful votes
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I purchased the trees for my yard in early March anticipating planting them shortly after their indicated ship date of March 29th. It's now April 7th and I'm being told they won't ship until April 12th at the earliest due to zone delays. This is different than the information I received when buying the trees in the checkout process and, honestly, I would've purchased from literally anyone else if I'd known this would've been kicked weeks down the line. It's incredibly unprofessional not to reach out and share the UPDATED delivery date either but to force me to call wondering where these trees could be when I should be using the time off (which I'd planned in advance around the anticipated ship dates) to plant these dang trees. I'm attempting to ready my yard for a wedding this year, and this delays my ability do finalize it when I need to be prepping it. 0/10, would not recommend this site or its products to a friend.

Date of experience: April 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further.

Georgia
2 reviews
1 helpful vote
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The shrub was broken off of the root ball. So far it seems to be surviving so that's why 2 stars and not one. I was instructed by customer svc rep to submit photos and email. I never heard back from anyone.

Date of experience: April 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further.

North Carolina
1 review
0 helpful votes
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Rose bushes
April 8, 2021

The rose bushes bought were horrible. They were so small, and definitely not a year old as advertised.

Date of experience: April 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further!

Tennessee
1 review
0 helpful votes
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Great little trees
April 7, 2021

Fast shipping. Lots of variety. Hoping the grow and do well. Bought 3 star magnolias

Date of experience: April 7, 2021
Oregon
1 review
0 helpful votes
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The plants arrived in a timely manner and very well packed with protective matter. I ordered four of the same plant last year and decided to get more of the same for another area of the landscaping.

Date of experience: April 7, 2021
California
1 review
0 helpful votes
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I ordered 2 plants, one came really damaged and I even sent pictures of it and nothing was done to fix the issue

Date of experience: April 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear that your order has arrived damaged and are reaching out privately to offer some assistance!

Pennsylvania
1 review
0 helpful votes
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Feel Swindled
April 8, 2021

After receiving my plants and then seeing the prices at local nurseries, I kind of feel swindled. It's my fault that I did not price compare before I purchased but if I did I would've purchased elsewhere.
Also, I missed two promotions by about a day or two and after spending $455 with fast growing trees I emailed them to see if I could still take advantage of one of them retroactively, and they pretty much wrote me back just saying no too bad. In past experiences, with other companies, when I've reached out but can't take advantage of a promotion that's passed, usually they give you a coupon for your next purchase or some thing at the minimum. When I filled out another survey, I mentioned that I was disappointed by this and. No response.

Date of experience: April 7, 2021
Cassidy M. — FastGrowingTrees.com Rep
over a year old

We're so very sorry to hear this and are reaching out privately to assist you further!

Kansas
1 review
0 helpful votes
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Peaches and cherries
April 7, 2021

The trees ordered arrived on time and were packaged very well.

Date of experience: April 7, 2021