• FastGrowingTrees.com

FastGrowingTrees.com

Overview

FastGrowingTrees.com has a rating of 3.9 stars from 20,358 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with FastGrowingTrees.com most frequently mention customer service, good condition, and great shape. FastGrowingTrees.com ranks 1st among Trees sites.

  • Service
    5543
  • Shipping
    203
  • Quality
    14781

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 86.4%
Positive
287
Neutral
13
Negative
32

Instant Feedback

138,677 reviews

373
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Top Positive Review

“The blueberry bushes are cute & awesome and arrived...”

Jeff K.
4/25/24

The blueberry bushes are cute & awesome and arrived blooming. Pretty. The strawberry plants (4) I got today were a little punier than I expected, but healthy. Nice to see them shipped in real dirt pots. I'm happy with your products so far. I've also dealt with Stark Bros (good), Willis Orchards (OK until I had a problem with a shipment quality, then they told me to F*** off), and TN Nursery (yet to have an opinion since their stuff comes dormant).

Top Critical Review

“Was looking for a gardenia without yellow centers”

Cynthia C.
5/13/24

Was looking for a gardenia without yellow centers. Spoke to 2 people neither of whom could help. Finally found the info/type I needed for myself and YOU not only sell them but have the best price. It's clear these women are working off site as children can be heard in the background. They insisted Seattle WA is in zone 9 but it's really zone 8 and this plants grows in zones 7 to 11! Just didn't find the support staff to be helpful at all.

Reviews (20,358)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (5785) fruit trees (1067) home depot (182) avocado tree (421) store credit (139) lime tree (185) root system (93)
Thumbnail of user teresaf304
1 review
0 helpful votes
May 3rd, 2021
Verified purchase

Good - Easy to order, quick turn around time. Products received in good condition. Really liked everything except for the Mulberry tree - would of expected bigger.

Reason I chose this product:

Items that I wanted.

Quality
Thumbnail of user barbarap1377
1 review
0 helpful votes
July 26th, 2021
Verified purchase

Easy to use website and quick delivery. Our trees are all doing well! I got the fertilizer recommended and we are also applying miracle grow regularly. Will buy again from here.

Thumbnail of user balajic4
1 review
0 helpful votes
May 20th, 2022
Verified purchase

Plants reached on time and excellent customer support. Good website. Only problem is you have buy $120 pls then you will get free shipping

Excellent customer service

Reason I chose this business:

Full collection of trees

Reason I chose this product:

Promogranate, sweet cherry

Service
Quality
Thumbnail of user laurenw692
1 review
0 helpful votes
July 31st, 2022
Verified purchase
• Updated review

I found what i was looking for and ordered for a birthday present. It never showed up so i called and spoke to a girl / lady and she said it would be delivered on the following friday july 15. Never showed so monday morning i called back and talked to a guy, very nice and he told me their mimosa trees were not that great at that time and he cancelled my order and got a refund. Very nice and helpful.

second time YES

Reason I chose this business:

They had what i was looking for.

Reason I chose this product:

What my person wanted for her birthday :)

Service
Quality
Shopping was easy
July 10th, 2022
Verified site experience
• Previous review

Shopping was easy. Shipping is too expensive but I am super fugile.

Thumbnail of user loriw465
1 review
0 helpful votes
May 15th, 2021
Verified purchase

If I were only rating the Little Miss Figgy, it would be 5 stars all the way! It arrived in amazing condition and is thriving! Just 3 weeks later, she already has a fig! The Little Lime Hydrangea tree is doing ok, but I wouldn't say it's thriving yet. Much of the little branches were broken in transit and I had to prune it quite a bit. But it already has some new growth, so I think it will be ok with time.

Reason I chose this business:

Unique product, and the availability of products in Texas is low due to our brutal winter storm in February 2021.

Quality
Thumbnail of user philipe92
1 review
0 helpful votes
March 8th, 2021
Verified purchase
• Updated review

The tree understandably came a day or 2 late because this happened during the freak weather incident in Texas. What I don't understand was the package itself was 12 different kinds of banged up. It had tears, holes, and gashes all over the box and I'm honestly surprised the tree didn't snap in half with the obvious rough handling of it.

Reason I chose this business:

It was the most recommended site.

Reason I chose this product:

I needed something hardy and adaptable to Texas's erratic weather, also having ice cream bananas growing in the future sounds great.

Quality
No complaints about the design
February 13th, 2021
Verified site experience
• Previous review
Reason I chose this business:

My mom likes taking care of plants n i just googled something along those lines n got lead to here.

Thumbnail of user sgt.l
1 review
0 helpful votes
June 20th, 2022
Verified purchase

Overall, it was good. Ordering was easy, shipped quickly. I have an issue with how the forsythia were packaged. Two plants were in one long box. The large pots they were in were at opposite sides of the box, and when handled during shipping the plants broke off a number of branches as they crushed each other. They survived and have recovered well. Please, guys, 1 plant per box please.

All good

Reason I chose this product:

Needed those for landscaping. The fig tree was an impulse buy, but I like it!

Service
Quality
Thumbnail of user rebeccap573
1 review
0 helpful votes
October 13th, 2020
Verified purchase

Looking forward watching this nice tree grow and enjoying the shade and fall color it will provide. Well packaged, very healthy on delivery. It's a bit stressed now but time will tell how it does.

Thumbnail of user scottw1831
1 review
0 helpful votes
June 14th, 2022
Verified purchase

Online shopping was great. Product upon arrival very disappointed in size and condition of boxes and tree. Taken three weeks to get them to look alittle bit alive again. Found same tree three time the size and same price at local homedepot two days after planting. Shop around before you buy from here.

Was good and got info I needed. Product cane in two different delivery times and in two totally different conditions

Reason I chose this business:

Neighbors recommended it saying they had a great experience and recieved a good product. They agreed are was under par compared to their arrival

Reason I chose this product:

Fast growing and decent size for smaller yard

Service
Quality
Thumbnail of user garyb895
1 review
0 helpful votes
June 1st, 2020
Verified purchase

So far so good. Blooms are beautiful, but not much fragrance. Hopefully will hold up through the summer in zone 10

Thumbnail of user guyr133
1 review
0 helpful votes
November 11th, 2022
Verified purchase

I ordered multiple items, including a larger tree (5-6 ft) which was the most expensive item in the order. Everything arrived well packed and undamaged. But the tree looks anemic.Has two side shoots which will not help the tree grow in a desirable shape. I'm willing to give it a chance, and to trim off these side branches after a year or so of growth. Still, given the amount I paid for this one tree, I expect it to have a better growth habit. Reshaping a poorly shaped tree is always a chancy endeavor.

Thumbnail of user marciao86
1 review
0 helpful votes
April 20th, 2021
Verified purchase

I reviewed this prior and you sent me a note, thank you, however I was not able to get back with you until now. I bought 4 items - the Baby Cakes Blackberry bushes were great from the get go. Full and after several weeks now are already blooming. I also bought 2 blue berry bushes. One was the Top Hat - big from the beginning and also already blooming. The Sweet Heart Blueberry is still a few branches with 6 leaves as in the beginning and still now advancing.

Reason I chose this business:

I searched for black berry bushes and it led me to your site.

Reason I chose this product:

By the descriptions.

Quality
Thumbnail of user allens373
1 review
0 helpful votes
November 26th, 2021
Verified purchase

Ordered 3 3-4ft Norway spruce. Waited 2 1/2 weeks with no communication from company. Called and was told they were on backorder and would not be available until spring of 2022. Was able to amend order to 2-3 ft trees which were still available. Took another week for them to arrive. Company should have notified me of backorder; I would have changed order immediately and gotten my trees planted earlier in the fall.

Rep was very helpful on the phone. Still took over a week to get the trees.

Reason I chose this business:

Claimed to have fast shipping. Price was reasonable.

Reason I chose this product:

Replaced 3 storm-damaged norways.

Service
Quality
Thumbnail of user loriew27
1 review
0 helpful votes
April 26th, 2021
Verified purchase
• Updated review

I appreciated all the zoning and planting info on the website to make my purchases more clear. However, the trees arrived in terrible condition. Branches broken and without a single leaf or bud on them, the burlap bag around the root ball missing or slashed to the point that the root ball was completely detached from the tree. I will be surprised if they survive this season, but am trying to care for and hopefully salvage them as they were not treated gently in the mail or packaging. I will not likely order from this site again.

Reason I chose this business:

Lots of variety in one place

Reason I chose this product:

We were in need of fruit and shade trees.

Quality
I appreciate all the zoning and planting info to make...
April 5th, 2021
Verified site experience
• Previous review

I appreciate all the zoning and planting info to make my purchases more clear.

Reason I chose this business:

Lots of variety in one place

Thumbnail of user nicolew1025
1 review
0 helpful votes
April 8th, 2021
Verified purchase

The plants were beautiful. I am very excited to get them in the ground. My only recommendation for improvement is clearer information on shipping dates. It was after my purchase through a secondary that it became clear that the shipment was based upon planting zone and not the ship time listed next to plant which was fine just not as clear. If I had known that I would have purchased earlier.

Reason I chose this business:

It was based on web search, reviews and types of plants available.

Reason I chose this product:

Looking for dwarf fruit trees to place in yard for beauty and good fruit.

Quality
Thumbnail of user chrisj839
1 review
0 helpful votes
May 30th, 2021
Verified purchase

Trees were in pretty good condition for being shipped. I anticipated them to be a little taller, but other than that, I had noompalints with the trees. I was supposed to receive a free Hydrangea for spending over a certain amount of money, but it arrived dead. I didn't make an issue of it as it was a free gift, and would be too much of a hassle to deal with sending g it back, etc. Overall, seems like a good company and quality of the trees seems to be good.

Reason I chose this business:

Couldn't find a store locally that sold these trees, so I found them online.

Reason I chose this product:

My wife wanted them.

Quality
Thumbnail of user kathleenl722
2 reviews
0 helpful votes
August 22nd, 2021
Verified purchase
• Updated review

I ordered a plum tree. When it arrived, I was not pleased. The leaves were riddled with holes from some kind of insect. Took pictures and contacted customer service via chat. The representative agreed that it was not good and immediately put in an order to send a replacement. The replacement was in much better condition and is in the ground now. Thank you for your prompt and courteous service.

Replaced tree I was dissatisfied with immediately. Very cordial process.

Reason I chose this business:

They have an excellent reputation and you can buy varieties of trees not available at local nurseries. Also, I have no truck to haul bigger purchases.

Reason I chose this product:

This plum tree is the same variety my grandmother had and I wanted plums just like I had at grandma’s house.

Service
Quality
Too easy, thank you!
May 11th, 2021
Verified site experience
• Previous review
Reason I chose this business:

Wanted the special lime and lemon tree you have.

Thumbnail of user robertl2972
1 review
0 helpful votes
November 30th, 2021
Verified purchase

My order was packaged very well.
Also the planting instructions were good.
Anxious to see how they do this winter.
Overall happy and will likely order again.
Bob

Reason I chose this product:

Needed something that would grow fast and not be too expensive.

Quality
Thumbnail of user lindam4055
1 review
0 helpful votes
March 25th, 2022
Verified purchase

I would have given 5 stars if it were fuller. But it's growing. And the customer service was very helpful.

Service
Quality
Thumbnail of user danielb1745
1 review
0 helpful votes
April 23rd, 2021
Verified purchase

I received 3 plants, an aloe, spider plant and a money tree. All three arrived looking pretty beat up. The aloe is responding well to it's new pot and looking much better. The spider plant has been slower to recover but I think it's going to pull through. The money tree was strange. I've never seen a plant with so few roots. Over half the leaves have died. I still have hope but I really don't know if it's going to make it.

Reason I chose this business:

I've purchased trees from them before and been very happy.

Reason I chose this product:

I've been working from home for over a year and really needed some greenery in my office. The spider plant and the money tree seemed perfect. My wife has wanted a new aloe plant for some time and it just seemed to be a good idea.

Quality
Thumbnail of user keitha526
1 review
0 helpful votes
January 6th, 2023
Verified purchase

I ordered two avocado trees. One did fine but transferring the other to the ground did not do as well. Eventually it lost all of its leaves. I contacted FGT and sent them a photo. After talking to them, they decided to send me a replacement. It arrived just before a cold front (30-32 degrees) arrived. I put it in the garage. Now it is looking good outside in the container just in case another cold front come through. Here in south Texas we normally have winters in the 70s or even 80s.

Thumbnail of user patrickc936
1 review
0 helpful votes
December 20th, 2021
Verified purchase
• Updated review

Received the two avocado trees (Condo and the Cold Hardy) about a few weeks ago. The Cold Hardy after transport and replanting into a bigger pot seems to be doing well. The condo tree has lost almost all its leaves and I am concerned that it will not make it. I am using all my green thumb capabilities to keep this guy alive but as a physician... its on life support and fading fast!

Reason I chose this business:

After some research and reviews I decided on your company. Hopefully, you are as good as you say you are because if you are, you have a customer for life.

Reason I chose this product:

Bought this for my wife as she is a HUGE avocado fan. She has tried to grow her own but they never survived.

Quality
Easy and Simple as it should be
November 29th, 2021
Verified site experience
• Previous review
Reason I chose this business:

After some research and reviews I decided on your company. Hopefully, you are as good as you say you are because if you are, you have a customer for life.

Thumbnail of user annav447
1 review
0 helpful votes
April 11th, 2021
Verified purchase

The website is air old fashioned and one of the 17 trees ordered had 6" broken off the top on arrival. The freebie lilac looked really wilted. We will see if it makes it. So far, otherwise fine.

Reason I chose this business:

Limited number of retailers offering the plant.

Reason I chose this product:

Needed a fast growing hedge

Quality
Thumbnail of user angelas1133
2 reviews
0 helpful votes
November 9th, 2020
Verified purchase

Great turn around time and pricing. About half of my hydrangeas looked quite small, and unlikely to make it... time will tell. Everything was packed very nicely.

Thumbnail of user thomasy135
1 review
0 helpful votes
May 24th, 2020
Verified purchase

3 of the 5 trees were missing almost all the leaves from shipment. 1 had the top 12 inches snapped off. Planted them immediately. Hope they recover.

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From the business

Trees perfect for your area. Click or dial 1-888-504-2001 for fast growing evergreen trees, shade trees, flowering trees and fruit trees

Company Representative

Thumbnail of user jackier455
Jackie R.
Customer Service
Typically responds within 6 days

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