Farfetch

I enjoyed shopping with your app and I shopping with you for along time and containing. I didn't go through a negative with you guys I can say your store is my favorite but I think you can do better you don't have to but you will be number one if you give a special membership for your customers who always in touch and buy from your store or coupon. Like you appreciation that they choose you from millions. Other ways I enjoyed with you and I always find the help and all the respect form Farfetch team and I will always be from your fans

This is the worst company I ever purchase stuff from I ordered a sneakers from them which was pretty pricey I didn't receive the product and I called them they telling me to call the DHl and DHl telling me to call them its just all run around I never got my money back nor the product SMH it's more than four months now they say doesn't responsible for it and they never have a supervisor or manager yet they full of crop beware

Excellent service, the item got a little damaged but I can't do anything because was the last one but it's fine, next time check the quality!

Over all it was a positive experience.
My item was shipped from Texas to Maryland and the shipping cost was $10.
I would have liked if shipping was free since the item was over $100 and the item didn't arrive expeditiously despite it was "UPS 3 Day Select (standard)"
I placed my order on a Friday and it was at my door the following Friday. So it took a solid week for domestic shipping, so because of that I think no shipping fee would be more appropriate.
I will probably buy from Farfetch again in the future but if while browsing I find the item I like with shipping included from another vendor, guess where I'm going to buy it from?

The quality of item is good, package is good, if the delivery could be more fast will be better, if the website could have more fashion brands and cation item would be perfect

Shipping was good. Packaging could have been better. Overall i am happy with the purchase. Expected the jeans to be bit more thicker material, but they are very thin material to feel in hand. Especially for being a GOLD member shipping should be free, but they still charge a fee for the postage.

I had to pay double the dollar price to bring into South Africa. I would advise against buying online. Not worth it.

I would really like if on one order you dont charge shipping from every item separately. And please do not ship with UPS, they are already second time late with my package. DHL is so much better option since we pay shipping. Otherwise I am very satisfied with Farfetch.

As usual, Farfetch has maintained consistency in its customer experience across all its participating boutiques. Buying from Blondie has been a great experience. Wish it well. FF is one of my top online retailers; i can choose the lowest price offered in the pool of merchants
Alexandar, Dubai, UAE

I live in NZ at the bottom of the world and because of Farfetch i can buy Roberto Cavalli and many other top brands at the same price as Europe. Thanks Farfetch.

All goods where promptly delivered, as aspected from Farfetch.
Always reliable and good service.
Shipping company (DHL) was excellent.

I purchased 2 different products in the same transaction which were being shipped from Austria and the UK. Both products arrive at the same time and the delivery was prompt. Only downfall was that the packaging of the products was a bit of a let down. I was intending to give both these as present in the original packaging however the shipment stickers were stuck on the box. One of my products was packaged well while the other was packaged in a disappointing manner considering it was a luxury brand. All in all I am satisfied with my purchase however I do believe there should be an option for gift wrapping.

I like to be careful with the model s size - i mean the size you sais is wearing to be that size
I luke to be careful with packaging boxes to be in respect eith the item you in
Ex- Mytheresa has wonderful services regarding rhe way they send any items
You use to put sensitive items in a bad way
Otherwise the time of delivering is fine
Many times i have this problems with the orders and the items are bad treatead.
All the best!

The logisitcs is so fast and nice!
However My burberry coat does not come with Burberry package. I am little bit concern if it is a real product

I would have put excellent but ups never posted a card through my door and left it at a corner shop. With expensive products more care should be given.

Extremely efficient, attentive and rapid service. I did not have a straightforward order at all, but was impressed by the way it was attended to.

Right product... caring in the packaging presentation. Nice surprise.
Wishing you continue like this.
Thank you & Merry Cristhmas

Very nice soft, green peace of clothing. Satisfied with the quality. Fast delivery. Delivery service messed up at first, but next day i eventually received my package. Overall satisfied. Farfetch should make sure that deliveries are actually delivered by the courier to the addressee, not just unloaded somewhere.

I made a test shopping from Farfetch two weeks ago. Even though the dress was too big and I needed to return it, everything went smooth. Customer service replied to my email in two hours, with clear and helpful answer. I will continue to buy from this company.

Return customer, shoes sent are not brown as stated but navy blue.
I could return but there are no more in my size, so I will keep what was sent.
Farfetch app easy to use, super fast shipping. Will buy again. Thank you.

Very fast service and fulfillment of my order. Only MAJOR complaint was the excessive shipping charge on an item that they used to ship for free.

There is no better onsite boutique shopping to US and I have bought thousands of dollars worth of merchandise!

The only reason why I gave four stars was because in the picture the color of the cap looked a different nicer brighter red but when I received it, the color is burgundy not what I expected. But over all Good experience