Faregeek UK

I thought I was going through KLM website so booked my flight only to find when the confirmation came through it was Fare Geek. This started alarm bells going because not only had my return dates changed they wanted more money to 'fix' this problem. When I received another email 6 hours later telling me that they could not take payment as my details were incorrect and could I please email them a copy of my card front & back AND government issues identification this really got all the alarm bells ringing so I contacted my bank to cancel my card. This is NOT standard practice,

Booked a flight, got a call 30 minute later saying that the price I got was a package deal.

They asked me for more money, I said no. They said the alternative is that you have to book your hotel with us for £600. I checked online for the same period, reasonable hotels were for £270. Then I said no way, I have better offers online and they offered me a hotel outside of the city for £320 (when I could get one inside the city next to the conference venue for £270). Said not interested, they said they will cancel the ticket, I was happy with their decision and gave them the confirmation that if it is not for that price, I am not interested in the ticket.

Send them 3 emails to say update me if you have cancelled my ticket or processed it, no response yet (funny how they called me back to raise the ticket within 30 minutes of booking but no response for a day since I am asking for some sort of confirmation).

Went to the bank, transferred the available funds to my wife's account so the transaction wont be successful before the money is taken out, and informed the bank of FareGeek's bad behaviour and cancelled the purchase.

If I could, I would gladly give them 0 star or take away the stars given above since I am highly certain, it is them and not legitimate customers, they are trying to change the customer crowdsourced feedback.

My much anticipated March trip to Peru and Machu Picchu has been postponed until further notice. My travel buddy Martin Garret and I thought we had gotten a great deal on airfare last November on Black Monday. We secured our tickets and starting planning our itinerary with a great contact person in Cusco. Just as we were finalizing hotels transportation, etc., I received an email from FareGeek telling me that our reservations had been cancelled. No explanation, no apology... nothing. My countless efforts to reach them either ended up at a Dead End automated voice system or a message that said "no one is available at this time." It's too late for us to find reasonable airfare within the vacation dates that I have secured and the entire trip has been cancelled for now. WARNING TO ALL MY FACEBOOK PEEPS. DO NOT BOOK ANYTHING WITH FAREGEEK, EVER! They are a disreputable company and are not to be trusted.