FacetuneappReviews 2

Avoid this app at all costs. I purchased a 1-year subscription for 204 ILS via the App Store — and paid for it in full.
Despite that, the company started charging me an additional 65 ILS every month, on top of the yearly fee.
I canceled the subscription during the year to prevent renewal — and it did not renew, as expected.
But the monthly charges never stopped. I am still being charged every single month, for a subscription that no longer exists.
I contacted support. Their reply took less than 2 minutes, claiming they "investigated" and I wasn't eligible for a refund.
I wrote back with full documentation and screenshots. Again, less than 2 minutes later — same copy-paste response.
Eventually, they just stopped replying.
Bottom line:
I paid for a 1-year subscription.
I was charged hundreds more in unauthorized monthly fees.
I was ignored and dismissed by support.
They are still charging me as I write this — for nothing. This is fraud. And the way their support team handles it is disgraceful

I deleted the app 10 months ago and cancelled subscription on google yet still being charged, no customer service just automated messages