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FabnessReviews 267

4.0

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Fabness Reviews Summary

Fabness has a rating of 4 stars from 267 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabness most frequently mention customer service, canvas prints and high quality. Fabness ranks 8th among Photo Printing sites.

service
18
value
17
shipping
17
returns
3
quality
17

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Australia
1 review
0 helpful votes
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Crazy shipping costs
November 27, 2021

I wanted to order a few small soft cover photo books and calendars. The shipping costs were $31 to post within Australia! I know these would fit in a $15 post bag. Just be ready for expensive shipping on top of your order.

Date of experience: November 27, 2021
West Virginia
1 review
0 helpful votes
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Great company!
August 12, 2021

Fabness is a wonderful source for personalized items. I have ordered personalized house signs, cutting boards, blankets and lots of pics using my own photos. Customer Service is outstanding. Laquita went above and beyond to fix a problem with my latest order!

Date of experience: August 12, 2021
North Carolina
1 review
0 helpful votes
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Fabness has, by far, the best canvases I've ever ordered hands down and some of the best, no questions asked, 100% satisfaction guaranteed, customer service around. But their shipping costs over the last few months have shot thru the roof and have made them unaffordable for me. I used to be able to order $100 worth of stuff and get free shipping and now they charge shipping per item. Please make your shipping costs a little less pricey, maybe cut them in half so I can afford to buy from you again!

Date of experience: February 25, 2021
Illinois
1 review
0 helpful votes
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I had the best experience with this company. I ordered canvas prints. Laquita helped me with an issue I was having. Then she proceeded to go above and beyond by offering better suggestions, making revisions to improve my order, and spent time with me as a customer. I truly felt she cared about my order as much as I did myself. I would recommend Fabness to anyone, and this company should keep Laquita M forever, and they should put her in charge of all customer service!

Date of experience: February 25, 2021
Canada
1 review
0 helpful votes
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Customer Service
December 8, 2020

I've probably ordered and given away about 10 large cutting boards to friends all through out the years as birthday or Christmas gifts. I love the styles, I love how Fabness does it so perfect. I love how the customer service team responds to my questions. They have a very efficient and responsible team. Thank you so much Fabness for delivering high quality products.

Date of experience: December 8, 2020
New York
1 review
0 helpful votes
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I used a Groupon to purchase a canvas print from Fabness, whom I will call "unfabulous" from now on. The print was awful. It was enlarged to the extent that areas of the image were cut off. They made no apparent attempt to correct for image. In addition, the hidden "shipping" charges were more than the Groupon cost. I had to contact them to find out if my order was received and when it would be shipped. The website had no record of my order (and still doesn't, even after it was "completed"). Top recap, the groupon offer was deceptive, the service was lousy, the finished product was terrible. So far, not much to recommend them.

Date of experience: November 23, 2020
Australia
1 review
0 helpful votes
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Canvas Prints
November 5, 2020

I absolutely love my paintings which I ordered. They did extremely good job. Even their shipment time is very qick. I recommend you to them.

Date of experience: November 5, 2020
Australia
3 reviews
0 helpful votes
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I have ordered a few times from Fabness and they are processed and sent quickly and we are very happy with them. Customer service is great, after having a problem with a recent order not arriving (Aust post lost the item), Fabness reprinted it and posted it out again, no charge. Will definitely use again.

Date of experience: October 27, 2020
Ohio
1 review
0 helpful votes
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I bought a Groupon for Fabness and had great difficulty navigating the Groupon process and had LaQuita assist me. It was great she was patient and very efficient. Very good customer service

Date of experience: October 22, 2020
Singapore
5 reviews
3 helpful votes
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My photos' colors are beautiful, the frames are well made and the canvases have been fitted well. The package arrived in excellent condition! Am very satisfied with the results! Will definitely recommend to my friends!

Date of experience: September 18, 2020
Australia
1 review
14 helpful votes
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Personalized glass
August 17, 2020

I ordered a personalized scotch glass for my very fussy husband and I received it extremely fast and it is wonderful... i am over the moon... not many things with his name on it and I know he will love it and get a LOT of use from it... thankyou FABNESS love this product and the prompt service...

Date of experience: August 17, 2020
New York
3 reviews
4 helpful votes
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Excellent work
August 11, 2020

Thank you so for your excellent work and great customer service! Will definitely purchase more!

Date of experience: August 11, 2020
Australia
1 review
10 helpful votes
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Great experience!
May 14, 2020

Faster shipping than expected and good quality product! Very happy with my purchase! Will shop again here again!

Date of experience: May 14, 2020
Texas
1 review
0 helpful votes
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Colors were fabulous, quality in the wrapped canvas, exactly what I was expecting. Sent in a timely manner.

Date of experience: May 2, 2020
Florida
1 review
23 helpful votes
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I ordered 7 canvases from Fabness and they all turned out "Fabulous"! What I'm really impressed with, however, is the customer service part. One of the canvases I received wasn't quite up to par. I messaged customer service and they immediately got another print of the canvas sent out to me! I love my canvas prints and I love this company. I definitely recommend them.

Date of experience: February 5, 2020
Australia
1 review
0 helpful votes
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I have rung this company so many times now to chat with them on different days and times.

1) every time I get the response due to the high number of calls we can not take your call now

2) Then they say you can go to our web site and there is live chat to which I cannot find on there either

3) this is the number I ring Phone 1300 931 430 try it your self see what i mean

Date of experience: January 2, 2020
Brendon W. — Fabness Rep
over a year old

Hello George,

There is an icon in the corner of the website that will let you connect to our live chat. I will contact you offline for additional information. Thank you for choosing Fabness, and have a wonderful New Year.

Best regards,
Mark A.

Canada
1 review
14 helpful votes
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I ordered a month ago and paid for international shipping to Canada. The order confirmation shows tracking information for UPS only, but not who the international carrier is nor their tracking information. After chatting extensively with customer care, they claim that I had an option to PAY for tracking information at checkout (which I did not and is unheard of) beyond the $12 of shipping that I already had paid for two decks of custom cards. Essentially they have no way of finding out where my order is. This is very frustrating - I suggest other Canadians find an alternative site that ships more responsibly, especially around the holidays.

Date of experience: December 19, 2019
Brendon W. — Fabness Rep
over a year old

Hello Mat,

Because you are an international order, tracking across countries can be an additional expense. The only issues we have encountered for shipping in Canada, was due to the country-wide postal strike last year. I will contact you offline in hopes of receiving additional information. Thank you for choosing Fabness, and have a wonderful holiday season.

Warmest regards,
Mark A.

Canada
1 review
16 helpful votes
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Professional Product
November 23, 2019

I tried Groupon for the first time and select Fabness.com as my first adventure... I was greatly delighted that their website was user friendly, effective and efficient for use by a non computer savy individual. From creating the project, to payment, to shipping and receiving the end product was a painless endeavour. The product was professional completed and had great reviews by all those who see it. Thank you... will be back for more

Rob

Date of experience: November 23, 2019
Brendon W. — Fabness Rep
over a year old

Hi Rob!

Thank you for the glowing review! We are thrilled we were able to offer a seamless experience with Fabness.com! If there is ever a process you feel you can do better on, please feel free to let me know! We look forward to working with you again, and have a wonderful holiday season!

Best regards,
Mark A.

GB
1 review
1 helpful vote
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Photo blanket
November 3, 2019

Photos turned out lovely but not sure can class as a blanket as the material is to thin to be a blanket. More of a keep sake.

Date of experience: November 3, 2019
Brendon W. — Fabness Rep
over a year old

Hi Joanne,

Thank you for your review! We are sure it will be a cherished keepsake for years to come. Thank you for your patronage, and have a wonderful holiday season!

Best regards,
Mark A.

Minnesota
1 review
17 helpful votes
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After receiving a canvas order at my house it was immediately clear to me one of my canvas prints was not what I intended. In discussing with customer service (LaQuita) we determined that it must have been the case that I placed my order in error. LaQuita was extremely understanding and helpful and as a one time customer service exception said they would send an updated canvas print for which I only had to pay shipping for. I've done business with Fabness several times over the years and this is one of the many reasons I will continue to search them our for my canvas needs. Great customer service and a great product. Thanks again.

Date of experience: September 25, 2019
Brendon W. — Fabness Rep
over a year old

Hi Anthony!

Thank you for your continued support with Fabness.com! We understand issues may arise when creating personalized items, and we always do our best to make things right! It means a great deal to our company Laquita was able to assist you! Please let me know if you ever need assistance, and we hope you have a fantastic weekend!

Best regards,
Jennifer

From the business

Print your own photo images onto canvas by using our expert printing process. Create quality canvas printing framed by adding photos from your phone, tablet, and desktop. Save big on square, sets and panoramic canvas prints.


fabness.com
Tempe,, AZ, United States