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How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.
FabKids Reviews Summary
The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.
This summary is generated by AI, based on text from customer reviews
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The outfit and shoes the boys absolutely love. They loved the shoes that light up and glow and the tales on there pajamas they love to
Hello Katherine,
We are glad you are enjoying our products! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!
Best,
Zeth
Hello Mary,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Hello Grizzale,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
Received merchandise in a timely fashion. The clothing and shoes looked just like the pictures.sizing seems accurate
Hello Karrie,
We are so fortunate to have members like you who continuously admire our items. Thank you for choosing FabKids! Have a great day!
Best,
Mary
It was good but my order was delayed and I should have been compensated for that! If we are late with a payment Just Fab compensates themselves by charging fees.
Hello Sheton,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
My kids said, "cuteness overload". They love these outfits and shoes.
Hello Elle,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a fabulous day!
Best regards,
Chad
Good quality clothes, boots won't last they are more decorative but nice full outfit
Hello Christy,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
They arrived and are perfect!Size is great, very comfortable my granddaughter loves them!
Hello Rae-Marie,
It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.
Best,
Lia
Quality shoes at affordable prices for Toddlers. Delivery was fast.
Hello Deborah,
Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day!
Best,
Renz
Order 3 boots for my daughter, first time ordering from Fab kids great experience, definitely going to keep using them for her shoes and also for my next little one that is on the way. Easy to find what I was looking for
Hello Brittany,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
Total scam. They say you're signing up for emails but once you place an order they take your payment method and charge you a 50 dollar subscription fee and if you cancel it they cancel your order
Hello Hannah,
Thank you for taking the time to leave a review and your feedback about our VIP membership is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.
Best,
Chad
Me encanta fab kids todo muy bien todo esta hermoso buena Calidad
Hola Marisol,
¡Impresionante! ¡Nos complace que nuestros miembros aprecien el esfuerzo que hacemos para asegurarnos de brindar los mejores productos y servicios! ¡Qué tengas un lindo día!
Mejor,
Renz
The prices are fantastic and great variety, especially with the shoes. Game changer!
Hello Aleah,
We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!
Best,
Lia
I love it n nice great place to get the clothes n shoes
Hello Treneda,
Thanks a lot for your awesome review! Our members' satisfaction is our utmost priority and we appreciate your trust in FabKids. We count ourselves lucky for members like you. Have a fabulous day!
Best regards,
Chad
I made the purchase of the shoes and to date I have not received it.
Hello Eliana,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Incredibly difficult to cancel compared to other subscription sites. I liked the boots we got, but when we ordered the next month I was not impressed with the the quality of the clothes. The clothing we buy at target is much better quality and a fraction of the price. When I found the link to cancel it was a solid 20 minutes of going back and forth with a rep telling them to just cancel. I maintained "please cancel my subscription" and they had 25 different scripts to get me to stay. I swear their goal is to get people to just get fed up during the process and stick with them and hope you forget to skip the month. I guess it's a genius business plan…. But stay far away from them
Hello Josie,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our products and VIP program. We are also saddened to know that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Very disappointed in what I ordered. There isn't much in 4 years of ordering I've been happy with. Ending my membership, no longer wasted money on cheap, never the correct size or cor advertised items.
Hello Penny,
Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our products and that you are thinking of closing your account with us. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Hello Tina,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear that you are not pleased with our product. We value you as a member and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Love the experience the shoes are awesome and the prices are even better!
Hello Kween,
We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Karina,
Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary