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FabKidsReviews 4,106

3.2

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From the business

How busy moms shop for kids. Head-to-toe outfits every month. All online. Spend less and skip the mall.


fabkids.com
Founded in 2011
San Francisco, CA
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FabKids Reviews Summary

The company enjoys a generally positive reputation for its quality products, with many customers expressing satisfaction with the comfort, style, and affordability of the children's clothing and footwear. However, significant concerns have been raised regarding delivery delays and issues with order fulfillment, often leading to customer frustration. Communication challenges, particularly related to membership charges and shipping notifications, further detract from the overall customer experience. While many appreciate the product offerings, improving delivery reliability and customer support could enhance customer satisfaction and loyalty moving forward.

This summary is generated by AI, based on text from customer reviews

service
174
value
169
shipping
184
returns
107
quality
166
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Colorado
1 review
0 helpful votes
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Never Arrives When On Time
November 4, 2024

Every time I order, it arrives several days, as many as 10 days) past the expected delivery date. I order items for holiday events and I don't get the order until after the holiday is past. This past order was supposed to be here two days ago and still hasn't arrived. If it's not going to be here, don't say it will. It never arrives in 6-10 business days!

Date of experience: October 25, 2024
North Carolina
1 review
0 helpful votes
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The shoes are nice
November 4, 2024

The shoes are nice, but the shipping time was pretty bad. The fact that you have to have a membership to get better deals, and that that membership is also $50 a month is not reasonable in my opinion. The shoes are nice, but it's far to much hassle to want to shop here again.

Date of experience: October 25, 2024
Illinois
1 review
0 helpful votes
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Unsatisfied with shoes
I purchased 2 shoes and returned
Recently bought boots but they are same.not wearable

Date of experience: October 23, 2024
California
1 review
0 helpful votes
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I have not received my package…
November 2, 2024

I tried reaching out the carrier as the update on the delivery said "out for delivery" for a week. The carrier only does AI communications so that was extremely frustrating and my children are so disappointed. I have no answers, no shoes, no refund, just disappointment. I don't even want to purchase anything online anymore.

Date of experience: October 23, 2024
Sweden
1 review
0 helpful votes
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Excellent service
November 1, 2024

Everything worked out so smoothly. I have zero complaints

Date of experience: October 22, 2024
New York
1 review
0 helpful votes
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Fabulous Sneakers
November 1, 2024

I bought these unicorn sneakers for my 7 year old niece just because. She has yet to take them off. She said she gets so much compliments from the teachers and other children. She said she loves the colors and they are comfortable

Date of experience: October 22, 2024
Connecticut
1 review
0 helpful votes
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Cheap shoes
November 1, 2024

I bought 2 pairs of boots each for my twins for school. One of the pairs only lasted 1 use before all the "suede" scraped off. The other pair were boots with rhinestones and a few of them fell off before the first use. Great introductory price but terrible quality shoes. I've bought shoes from target for $10 that have lasted longer than these boots.

Date of experience: October 22, 2024
North Carolina
1 review
0 helpful votes
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Daughters shoes
October 30, 2024

I was overall satisfied but the brown boots don't fit her

Date of experience: October 20, 2024
Illinois
1 review
0 helpful votes
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Nice shoes
October 28, 2024

My kids love these shoes, and also they're pretty affordable

Date of experience: October 18, 2024
Ohio
1 review
0 helpful votes
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You subscribed me after a purchase
October 26, 2024

You subscribed me after a purchase I made and then charged me 50 without my consent. Trash please unsubscribe me

Date of experience: October 16, 2024
Illinois
1 review
0 helpful votes
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The cutest
October 24, 2024

Little boots with a cat face and fur wats not to love came fast and look great price was good to 7.95

Date of experience: October 14, 2024
Kentucky
1 review
0 helpful votes
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Horrible
October 23, 2024

I'd never shop on this website! It hacked my credit card twice '! They run to small but I read the reviews of them running the right size. And the cream ones were very small

Date of experience: October 13, 2024
Texas
1 review
0 helpful votes
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Not worth it. I would not recommend
October 23, 2024

To simply put it, none of the clothing or shoes are worth the "full price" presented on the website. In fact, the full price are rather inflated compared to the actual quality you receive. Even at membership pricing you would be paying too much. Not to mention the styles are very basic and lackluster. You're better off shopping at your local Wal Mart for comparable pricing and quality, at least the pricing would correctly reflects what you're getting as far as quality goes. My main gripe is being lead to believe that you're getting a great deal for items over-inflated to be worth 49.95 or more when that's far from the case. Just seems like a huge marketing gimmick.

Date of experience: October 13, 2024
Mississippi
1 review
0 helpful votes
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Love the shoes!
October 23, 2024

First time customer. Ordered 4pair of shoes for my granddaughter. They were very true to size & great quality!

Date of experience: October 13, 2024
Florida
1 review
0 helpful votes
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Great shoes at great prices
October 23, 2024

I am buying shoes for the Salvation Army Angel Tree children. I was able to purchase many more pairs of shoes than would have been possible through other sites. Many more children will get a new pair of shoes for Christmas because of FabKids! And they look like high quality shoes and cute styles.

Date of experience: October 13, 2024
North Carolina
1 review
0 helpful votes
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Smooth and easy
October 22, 2024

The entire process was easy and quick. My delivery came fast. Excellent shipping. Will definitely get more shoes for my daughter.

Date of experience: October 12, 2024
Oregon
1 review
0 helpful votes
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Not great quality.
October 22, 2024

I ordered shoes for both of my kids and they refuse to wear them. They say they are uncomfortable and have lines in them that rub their feet wrong.

Date of experience: October 12, 2024
Minnesota
1 review
0 helpful votes
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Good customer service
October 22, 2024

Friendly and fast. Did not cause me to jump through hoops

Date of experience: October 12, 2024
Florida
1 review
0 helpful votes
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Great shoes
October 22, 2024

Fit perfect and very cute styles for boys and girls

Date of experience: October 12, 2024
New Mexico
1 review
0 helpful votes
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Poor shoe quality
October 22, 2024

The boots I recently purchased were already coming apart. The inside sole was not glued in. The lining inside was coming apart. Looked like the sewing was not done correctly. The outside fabric was not attached to the rubber sole.

Date of experience: October 12, 2024