The young lady dayshawn on Lucas has a warm welcoming smile answered questions and name me feel very important my husband and I will be back to purchase more with the help of such a courteous young lady thank you dayshawn for your kindness that was truly a first we'll be back
Horrible! Broke my necklace. Gave back wrong amount. Do not give you half of what your items are worth. New staff there does not know what they're doing. Do not waste your time!
I think Shawn and the Whole group at Ezpawn deserve a 10 star's. They have great prices. And they treat their customers with respect. I am glad to do busy with this company. Keep up the Great Work.
I will be going to take EZ Pawnshop to Small Claims Court for the theft of my rings and seeking the full amount that's allowed because my receipt doesn't match the rings that they said was mine.
Racists mexican black white women...sold me broken equiptment...lied...wouldnt take items ive pawned for years...cheap items.krap attitudes.like mexico or getto bums...disgusting example of the usa
They don't help you and they rip you off and they don't give you notification to get your stuff out POS The Longmont Colorado location on Main Street sucks, And also rude, Nobody should take their stuff there
Pawned a nicer apple computer off, bought it back & we got one with a damaged screen & different pin
I have been to clute ez pawn a few times. Seleka Green is amazing! She always has a smile & making us feel welcome when we walk in! They have great prices & good selection of things! Go check them out!
They work with wat u got if reasonable range don't be a dumbass and expect $100 off but I did get $25 off just cause I was short for what I wanted so I say thanks for not being like this tv pricks
I purchased an IPhone10 from the EasyPawn location in Smyrna Tennessee location and lost $400 dollars and was NOT able to use the phone after a few months as it was later reported as stolen. I then called the store to inquire about my options and alert them of what happened and they went immediately to asking questions about whether I had purchased a protection plan even though they sold me a stolen phone. I then went into the store location and asked for a refund which they refused and I also asked to get a copy of their protection plan agreement which they then again refused to provide so I then provided my phone number to confirm my service protection plan and ironically they had deleted the record of purchase from their system and lied saying they had referred the matter to their GM and were awaiting a call back which never happened so to make a long story short they did not do a thorough background review of the phone being sold to them, they sold the phone to me, it was later reported stolen and locked out of all networks and they refused to honor their sale or assist in any way so now I'm out of $400 dollars and no phone. If you are considering going to any Easy Pawn and buying a cell phone please be very careful as this could definitely happen to you and they will do absolutely nothing to accommodate you or refund you a $1.
The employees at this pawn shop are the most helpful and atentive employees with knowledge of products always willing to go above and beyond... thank you
EXCELLENT Customer service, Leslie helped me out today. I have been coming to this location for years and have never received this type of service... overall great job!
My name is Angelique Martin *******181 On Sunday 6/25/2023 4:20 pm I went into EZ-PAWN at 2600 6th St, Amarillo Texas. Needed a Loan I was pawning SAMSUNG GALAXY S22 Ultra 512gb 24K gold with hand engraving aurum-edition this is not a phone that is sold in retail stores. I Was told that they decide on a pawn amount based on eBay and other resale sites. Now here's where everything became apparent that the 2 ladies in the store exercising abuse of authority. She went into the settings and the above description and model number is what was written but she decide to change the description saying she couldn't afford that special phone it was probably stolen she whispered to the female manager. Wait when she looked up the correct description on eBay a used one is almost 5000.00. She went on to I'll give you 25.00 you are broke you'll accept it at this point I am livid these women yelled at me to log out of all your stuff Samsung accounts, emails remove my pin lock but in my experience with this particular store that I have used since 2015 because it is literally 5 min from the house the only phone this is done with our iPhones. If it is an Android you just log into your own account on Google if you buy a phone from a pawn shop but in their defense rules might have changed. The only employee in that store who gets an A+ in customer service is the young man with glasses, The female manager was power-tripping and the older Mexican lady was a follower so in the end I decided not to pawn it and I will never use this chain again.
Kylem was trying to take care of everyone so that they wouldn't have to wait to long! He also has a good attitude! He also has good customer service!
These all the greatest group of customer service representatives for this establishment that I have encountered
The owner is desperate for money they have no problem ripping you off. Save your jewelry and run somewhere else. Belmont store in chicago
Was at the Beeville Texas pawn shops and was served by Tomas he was very friendly polite and very curious couldn't ask for better service
EZPAWN has a rating of 2.8 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. EZPAWN ranks 7th among Payday Loans sites.