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How would you rate EZPAWN?
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Texas
1 review
0 helpful votes
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Customer service
October 9, 2021

The young lady dayshawn on Lucas has a warm welcoming smile answered questions and name me feel very important my husband and I will be back to purchase more with the help of such a courteous young lady thank you dayshawn for your kindness that was truly a first we'll be back

Date of experience: October 9, 2021
Mississippi
1 review
0 helpful votes
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Go to cash America
December 17, 2023

Horrible! Broke my necklace. Gave back wrong amount. Do not give you half of what your items are worth. New staff there does not know what they're doing. Do not waste your time!

Date of experience: December 17, 2023
Texas
1 review
1 helpful vote
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Positive Feedback
March 15, 2021

I think Shawn and the Whole group at Ezpawn deserve a 10 star's. They have great prices. And they treat their customers with respect. I am glad to do busy with this company. Keep up the Great Work.

Date of experience: March 14, 2021
Illinois
2 reviews
1 helpful vote
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I will be going to take EZ Pawnshop to Small Claims Court for the theft of my rings and seeking the full amount that's allowed because my receipt doesn't match the rings that they said was mine.

Date of experience: April 25, 2023
Texas
2 reviews
0 helpful votes
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Gross place
September 7, 2023

Racists mexican black white women...sold me broken equiptment...lied...wouldnt take items ive pawned for years...cheap items.krap attitudes.like mexico or getto bums...disgusting example of the usa

Date of experience: September 7, 2023
Colorado
1 review
1 helpful vote
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Thiefs
March 3, 2022

They don't help you and they rip you off and they don't give you notification to get your stuff out POS The Longmont Colorado location on Main Street sucks, And also rude, Nobody should take their stuff there

Date of experience: March 3, 2022
Colorado
1 review
0 helpful votes
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Pawned a nicer apple computer off, bought it back & we got one with a damaged screen & different pin

Date of experience: June 26, 2020
Texas
1 review
0 helpful votes
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I have been to clute ez pawn a few times. Seleka Green is amazing! She always has a smile & making us feel welcome when we walk in! They have great prices & good selection of things! Go check them out!

Date of experience: December 16, 2021
Illinois
1 review
0 helpful votes
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Better than the tv pricks
September 9, 2022

They work with wat u got if reasonable range don't be a dumbass and expect $100 off but I did get $25 off just cause I was short for what I wanted so I say thanks for not being like this tv pricks

Date of experience: September 9, 2022
Tennessee
1 review
0 helpful votes
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Selling Stolen Iphones
November 15, 2022

I purchased an IPhone10 from the EasyPawn location in Smyrna Tennessee location and lost $400 dollars and was NOT able to use the phone after a few months as it was later reported as stolen. I then called the store to inquire about my options and alert them of what happened and they went immediately to asking questions about whether I had purchased a protection plan even though they sold me a stolen phone. I then went into the store location and asked for a refund which they refused and I also asked to get a copy of their protection plan agreement which they then again refused to provide so I then provided my phone number to confirm my service protection plan and ironically they had deleted the record of purchase from their system and lied saying they had referred the matter to their GM and were awaiting a call back which never happened so to make a long story short they did not do a thorough background review of the phone being sold to them, they sold the phone to me, it was later reported stolen and locked out of all networks and they refused to honor their sale or assist in any way so now I'm out of $400 dollars and no phone. If you are considering going to any Easy Pawn and buying a cell phone please be very careful as this could definitely happen to you and they will do absolutely nothing to accommodate you or refund you a $1.

Date of experience: November 15, 2022
Arizona
1 review
0 helpful votes
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5 Stars!
March 25, 2024

Good business, lots of merchandise, and helpful, knowledgeable employees there that are more than qualified to assist

Date of experience: March 25, 2024
Texas
1 review
0 helpful votes
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The employees at this pawn shop are the most helpful and atentive employees with knowledge of products always willing to go above and beyond... thank you

Date of experience: July 19, 2021
Texas
1 review
0 helpful votes
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Customer service
February 25, 2022

EXCELLENT Customer service, Leslie helped me out today. I have been coming to this location for years and have never received this type of service... overall great job!

Date of experience: February 25, 2022
Texas
1 review
0 helpful votes
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My name is Angelique Martin *******181 On Sunday 6/25/2023 4:20 pm I went into EZ-PAWN at 2600 6th St, Amarillo Texas. Needed a Loan I was pawning SAMSUNG GALAXY S22 Ultra 512gb 24K gold with hand engraving aurum-edition this is not a phone that is sold in retail stores. I Was told that they decide on a pawn amount based on eBay and other resale sites. Now here's where everything became apparent that the 2 ladies in the store exercising abuse of authority. She went into the settings and the above description and model number is what was written but she decide to change the description saying she couldn't afford that special phone it was probably stolen she whispered to the female manager. Wait when she looked up the correct description on eBay a used one is almost 5000.00. She went on to I'll give you 25.00 you are broke you'll accept it at this point I am livid these women yelled at me to log out of all your stuff Samsung accounts, emails remove my pin lock but in my experience with this particular store that I have used since 2015 because it is literally 5 min from the house the only phone this is done with our iPhones. If it is an Android you just log into your own account on Google if you buy a phone from a pawn shop but in their defense rules might have changed. The only employee in that store who gets an A+ in customer service is the young man with glasses, The female manager was power-tripping and the older Mexican lady was a follower so in the end I decided not to pawn it and I will never use this chain again.

Date of experience: June 26, 2023
Washington
1 review
0 helpful votes
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Kylem was trying to take care of everyone so that they wouldn't have to wait to long! He also has a good attitude! He also has good customer service!

Date of experience: August 6, 2023
Texas
1 review
0 helpful votes
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These all the greatest group of customer service representatives for this establishment that I have encountered

Date of experience: August 24, 2022
Indiana
3 reviews
0 helpful votes
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Rip offs
July 13, 2021

The owner is desperate for money they have no problem ripping you off. Save your jewelry and run somewhere else. Belmont store in chicago

Date of experience: July 13, 2021
Colorado
1 review
0 helpful votes
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484 N. Murray Colorado Springs, CO and call and tell them Edwin Hawk think they are the best and that's it

Date of experience: July 13, 2021
Texas
1 review
0 helpful votes
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My Service
March 12, 2021

Was at the Beeville Texas pawn shops and was served by Tomas he was very friendly polite and very curious couldn't ask for better service

Date of experience: March 11, 2021

Overview

EZPAWN has a rating of 2.8 stars from 39 reviews, indicating that most customers are generally dissatisfied with their purchases. EZPAWN ranks 7th among Payday Loans sites.

service
23
value
21
shipping
5
returns
5
quality
23