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EZcosplay

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Pennsylvania
1 review
2 helpful votes
Follow Lael E.
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I purchased the goku black and crimson masked saiyan (clothing) costumes including the super saiyan rose and regular goku wigs. I am very pleased with the quality of these products as well as the timeliness of receiving these items. The price was also very reasonable for the quality. I did alter a couple things on the costume to fit me better (arm cuffs), but did not need to do much at all. These costumes met my expectations and beyond and I would recommend this company for any cosplayer! Below are some pictures of the crimson masked saiyan costume as I have not yet taken pictures of the goku black yet.

Date of experience: November 2, 2022
California
1 review
4 helpful votes
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I ordered a custom fit costume from EZ Cosplay Costumes. I was supposed to receive my costume by Oct 25th. After multiple inquiries on the status of my order they emailed me Oct 21 to say they lost my order. Oct. 22nd they claimed they would refund my $246. As of Nov. 8th I still have yet to see a refund. Aside from the fact that one week prior Halloween I was left scrambling to come up with a whole new costume.

Date of experience: November 8, 2019
Australia
1 review
2 helpful votes
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I bought some cosplay shoes from them. The colours don't match the image, but that could be due to different lighting. Sturdy heels and quality material.

Date of experience: June 4, 2021
Florida
1 review
0 helpful votes
Follow DeShawn B.
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Buyer beware for any cosplayers don't buy from this site. Their customer service is one of the worst I have ever dealt with and I work in Customer Service.
I buy a cosplay set when I received it wasn't what I expected the color was off and some of the design was peeling off. When I ask if I can get a refund or exchange. They blame me like it was my fault for ten days of back and forth emails. They always dodge my questions or don't reply for days. They Refuse to listen to me and when I told them that I was disappointed with the product they say next time write that in request box thank you. Like WTF this is ridiculous. English isn't their first language but that isn't the problem it's the cultural differences when it comes to dealing with customers.

It was frustrating the way they were dodging my concerns and questions to the point where it is taking about 10 days to get to the point across that I want a refund.

Date of experience: May 30, 2019
New York
1 review
0 helpful votes
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First time buyer amazing quality
July 17, 2024

As the title says its my first time buying something of such high remark, it came much earlier and anticipated and blew my expectations

Date of experience: July 17, 2024
Texas
1 review
0 helpful votes
Follow Katie H.
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Good fit for a child
June 10, 2024

We received the Saiki outfit, wig and glasses. The material was a little rough but it is the same material as our other outfits (rough type cotton/ polyester blend. It is easy to wash (gentle/ delicate wash and air dry). The white button shirt arm was a bit short- it fit like a 3/4 sleeve instead of full length but my son didn't mind it. The buttons were snap on buttons- which is great since he gets hot easily and he can remove the clothes without assistance. The jacket was a zipper and once again- he was able to take it on and off with some practice.

He did wear it for a June Comic Con in Texas. Oh the glasses do get tangled in the wig but that's because the glasses are thin and snag. This would even happen with an adult. The wig was a bit big but it is adjustable in the back so we were able to play around with it to adjust it to fit him. It is still a bit big but again the child is 8 years old not an adult's head- it fit my head (adult female) just fine.

The hair clips that go on the wig are simple but I also used Bobby pins to secure it more.

Over all not bad the only reason I don't get it full marks is because the outfit just came in a simple baggie- not a ezcosplay backpack to store everything. My other outfit a few years back- had a backpack that I was able to fit and store the complete outfit- tall boots included.

If it came with the bag backpack then it would be full marks but since it came in a regular bag that is not going to be reusable for long term (the closure ziplock doesn't close correctly).

Date of experience: June 10, 2024
Illinois
1 review
0 helpful votes
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Pretty good
September 5, 2023

I ordered Collei and Heizou cosplays and Collei's was exactly as pictured! Lovely. Heizou's sizing was all over the place, the shirt fit fine, the shorts were definitely a size too small, and all the accessories were all different sizes but generally all far too big. The fabric quality is amazing but sizing leave much to be desired.

Date of experience: September 5, 2023
Ohio
1 review
0 helpful votes
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I purchased an Overwatch Symmetra Satya Vaswani Gun and was super excited to get it! Firstly it was shipped pretty fast, BUT it came in a large crappy box. When I opened it, first thing i notice was the item wasn't packaged correctly and secondly there were broken pieces all outside the bubble wrap. The item itself looked terrible and nothing like the photos! Mainly it was sent to me broken and I am extremely disappointed. For the amount of shipping cost I had to pay, which was over $50 for one simple item, I would expect it to be packaged and shipped properly.

Date of experience: June 27, 2018
Canada
1 review
6 helpful votes
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This company promised me my daughter's costume would be delivered in time for her to wear for Halloween. They even claimed that they did not receive payments for 2 weeks, despite the proof that I gave them that it had already cleared my account. They did not ship it until 4 business days before Halloween, and claimed that they have asked The Courier to be "urgent".
That is not going to solve anything, because my daughter's costume is still in a different country and Halloween is the day after tomorrow.
These people are absolute Hustlers. I can't speak to their quality of work because they never bothered shipping it in time for me to get it. But based on the fact that they charged me way too much for shipping and a costume that I will not receive and they will not refund I'm going to say that their products are probably not very good either. Companies who don't care do not go out of their way to make good product. I asked these people to give me a refund so that I could get my daughter a different costume from someplace local, and they have avoided addressing the issue at all, only saying that they have urged The Courier. Long and short, these people are absolute liars and thieves. Not to be trusted. Give your money to some local craftsperson, at least you know that you will be getting what you pay for

Date of experience: October 28, 2020
California
1 review
1 helpful vote
Follow Mark T.
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Their website shows a wig that supposed to be identical to the Cinderella movie
Although the color and the quality of the wig are nice
The wig was not styled as pictured in the website
But the sales rep was quite honest and did give me a discount

Date of experience: July 18, 2022
Czechia
2 reviews
0 helpful votes
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Good cosplay products
September 12, 2019

These guys have some good cosplay products and stuff you really can't get anywhere else! I did have a few issues with size but they were sorted out for me 8-D

Thanks and recommend!

Date of experience: September 10, 2019
California
1 review
1 helpful vote
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Shipping was good
October 10, 2022

Make sure to put in your measurements so it can fit nicely. The material of my cosplay feels really nice I'm really excited to wear this at conventions and costume parties.

Date of experience: October 10, 2022
Colorado
1 review
2 helpful votes
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WORST COSPLAY SITE EVER!
October 31, 2020

‼‼‼So I ordered my costume and props TOGETHER october 6 2020,
They said it would be here by October 26,2020 I only received one prop EVEN THOUGH I ORDERED IT ALL TOGETHER and even at that it was a day late. They kept putting me off via email I even contacted them through Facebook messenger and they quit replying they won't even refund me my money back. I paid over $300 for my costume this is honestly THE ABSOLUTELY WORST COSPLAY SITE IVE EVER USED SO FAR HANDS DOWN. These people aren't proper with their estimates and they don't reply to emails in any timely manner. Very unacceptable. I urge you not to buy from here if you need your costume in a short period of time. I even ordered mine with fast shipping so I don't understand why it's late. DO NOT ORDER FROM THIS PLACE UNLESS YOU DO IT 2 months earlier ‼‼‼‼‼

Date of experience: October 31, 2020
North Carolina
1 review
0 helpful votes
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I loved it! Perfect fit!
September 5, 2022

Would recommend and great quality! I would definitely be buying again! As a plus size person myself, it is hard finding cosplay that fits. So this worked great!

Date of experience: September 4, 2022
Pennsylvania
1 review
0 helpful votes
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Very happy
September 23, 2023

So far they haven't let me down. The quality is always great and wait time reasonable. If there's a problem they let you know and give options on how to fix it.

Date of experience: September 23, 2023
North Carolina
1 review
2 helpful votes
Follow Joyce J.
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I ordered my Red Queen costume in plenty of time for my event allowing extra time for possible corrections or additions to the costume. As well I requested a measurement change in the waistline. After not hearing from the company 2 wks later I begin my quest for an update & a few answers to my questions. With each email I received a conflicting answer. After 3 emails to them I'm told my costume would not be ready until mid Oct & my event was clearly marked during the order process as Oct 5th. I placed my order a month in advance thinking I'd allowed plenty of time for processing & shipping according to their website... which states 2-3 wks processing & 2-4 days shipping for express shipping of $68+ which I paid. Well, I'm so disappointed & extremely frustrated with them. I've begun a dispute with PayPal to get a refund on my monies. And, in my 4th email to them I've requested a full refund of my $313.59 & a cancel of my order. I will not stop my dispute until I've revived all of my monies back! This is a very deceitful company with unethical procedures that doesn't care one bit for the customer! BE AWARE!

Date of experience: September 24, 2019
Nevada
1 review
0 helpful votes
Follow C A.
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Horrible experience. I ordered a costume for my son well in advance and I HAD TO FOLLOW UP WITH THEM A MONTH LATER just for them to get back to me 2 days before the date he needed it to say that they were unable to make it. Terrible service! They should've informed me before! They sure did take my payment out right away though.

Date of experience: November 2, 2018
France
1 review
0 helpful votes
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Masturi Wig!
August 17, 2023

Received in due time and in good state. Still would be helpful if they were some instructions on how to prepare the wig. It's first time buying a cosplay wig.

Date of experience: August 17, 2023
Alabama
1 review
0 helpful votes
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Nekoma cosplay shoes
April 1, 2023

They look just like the picture, though I should've ordered a size up since they tend to hung my feet a bit. Other than that, I'm happy with the purchase.

Date of experience: April 1, 2023
Washington
1 review
0 helpful votes
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Unrealistic Deadlines
October 27, 2021

I ordered a costume on September 26 and they have a deadline for halloween costumes for September 29th. I just got the shipping notification stating that my order will be here on November 8th. The event I need it for is on October 30th. They allow you to put a use date for the costume when you order. So, you would think they would let you know if it's not going to be here on time. Especially when you order before the deadline for costumes designed for October 31st. Very disappointed because the costume was about $125 :(

Date of experience: October 27, 2021

Overview

EZcosplay has a rating of 4.4 stars from 3,998 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZcosplay most frequently mention good quality, fast delivery and custom size. EZcosplay ranks 1st among Cosplay sites.

service
79
value
76
shipping
80
quality
72
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12,109 reviews
+103