On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
EZcosplay has a rating of 4.4 stars from 3,998 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZcosplay most frequently mention good quality, fast delivery and custom size. EZcosplay ranks 1st among Cosplay sites.
We monitor reviews for authenticity
Site was very easy to navigate, shipping time was great and items came neatly packaged all in one. Quality of materials was good, however it did not look 100% like the photo, and I have to modify a lot of things. I also got charged surprise customs fees but overall very good stuff.
The costume I ordered arrived in a timely manner and fits well. The material is a good quality and I look forward to wearing it to my next convention.
Easy to navagate sit order arived on time and looked grate everything in the order was neatly packed and had plastic over it for protection
Ezcosplay is a fantastic site great quality cosplay for great prices!
Love your Lolita dresses. Will be back for more. Also like how your web page is set up.
Received my order alot quicker than I thought I would. Definitely got a size too small, my own fault. Great quality material used, love my cosplay!
The hat was too huge for the kukui cosplay. It felt like it could fit two heads and a half.
I purchased an Overwatch Symmetra Satya Vaswani Gun and was super excited to get it! Firstly it was shipped pretty fast, BUT it came in a large crappy box. When I opened it, first thing i notice was the item wasn't packaged correctly and secondly there were broken pieces all outside the bubble wrap. The item itself looked terrible and nothing like the photos! Mainly it was sent to me broken and I am extremely disappointed. For the amount of shipping cost I had to pay, which was over $50 for one simple item, I would expect it to be packaged and shipped properly.
Second time I've ordered a cosplay from this site. My first costume, Rem from Re: Zero, was accurate and high quality
They fit. I hoped the boots would be a bit taller with the requested length I provided but they should still do okay.
I am very please with my experience and the prices, the main downside was the shipping cost. I understand the cost as it has to ship overseas.
Please disregard my last review. My ratings were changed while I was scrolling through the page.
I asked for no pants on one costume and received only 8 dollars off. Other than that, I'll continue shopping at ezcosplay for most of my costume needs.
Very intuitive website. Interesting selection that has a lot of variety, definitely will check for future cosplays. Packaging could use a bit of inspection. The black gloves packed on the white armor left a distinct hand print.
I was very happy with my product. :)
Thank!
I ordered a customized Obi Wan outfit. The measurements I sent should have made it a medium altered to my size. EzCosplay sent me a 2XL and claimed it should be three sizes to big to fit right. They said their dressmaker customized it for the measurements I sent and did not just pull the outfit off a rack without looking at the size. After two weeks of back and forth emails to their customer service EzCosplay said they would give me 20% of the cost as a refund. I sold the outfit on Ebay to get some of my money back. I will never buy from them again and encourage everyone to avoid them also. EzCosplay steal people's money and lie to them.
The only problem I had is that I order a Xs costume and measurement wise everything was good but when it came to length the costume was very long like if it was for a tall person
Little expensive for the time it takes
Customer service was great and the items received were nice, good material and quality stitching
:)
Answer: Very trustable, just be aware that shipping can take a while, so try not to freak out if your package isn't there super quickly.
Answer: I would double-check the shipping charge, it's often $20-$30.
Answer: I'm not sure which country's sizing is used in the size chart, but I normally wear a US XL, and that was what I ordered, even though the measurements in the chart were bigger than should have fit. The dress fits like a dream, so maybe order your normal size (US). If you use the size chart, you might want to consider going up a size.
Answer: I never tried to contact customer service, but after I received my package, they reached out to me to make sure I was satisfied. I had 0 problems shopping with them, shipping, quality, size, or otherwise. Just read the shipping descriptions (they caution you that it can take a while) and the size charts (maybe go up a size), and you'll be fine.
Answer: Yes, it's normal. It just goes through as default XS. Not to worry, they will make it custom. Check out their FAQ page if you're still worried.
Answer: Pretty close. They do require the sizing in CMs and boot height. I also ordered a pair of Todoroki boots that are just slightly larger in the back, even though I used the same measurements for both.