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EZcosplay has a rating of 4.4 stars from 3,998 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EZcosplay most frequently mention good quality, fast delivery and custom size. EZcosplay ranks 1st among Cosplay sites.
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Just a few issues but nothing I can't fix
It has good quality. And the sale was amazing for the ending cost.
Great site easy to use
Pretty much what I expected
So far so good
Great experience!
The button came off of the pants (they were a bit tight on me, but that's expected when a girl orders a guy's costume) so the sewing there wasn't great, but otherwise I was very satisfied with the look and quality. Though, as usual the wig didn't fit me great, but I think that's more of a me problem.
The fit of the costume was a bit too exact, or not exact enough even though i got the custom order. So there are still adjustments needed. I did appreciate the attention to detail on the costume. I do wish it came with instructions to put on and store. Everything else about the process was great and I would recommend this site for a quick and decently quality costume.
The product is great! The wig is super nice and the cosplay is very well made. I've worn it to a convention and it held up great! The shipping took longer than I expected but overall I had a great experience!
Almost a $100 shipping charge. Otherwise was pleased. May possibly shop again. Once the order was received, the outfit was made well, but the contacts I was sent were two different shades of blue. It was not enough to hinder our weekend, but it was very displeasing.
Great product and very well constructed Awesome thank you
I loved it and have a crew going to NY Comicon with me in Oct all buying their costumes here. I just wish I could tweak little things even if of an extra fee.
Very easy to understand east to work what you see is what you get
Great Site and Products!
Exactly what I wanted at a reasonable price. Thanks so much.
Items in catalog need photos, not drawings of cartoons. The shoes I ordered look nothing like what I wanted.
Easy navigation. Great size charts.
So I ordered from "sleazy"cosplay because their site look like it had a great selection and they cared about the customer. Well... that was not the case at all! I ordered a complete costume + wig and was happy about the costume and timely manner they shipped it considering it was tailored to my body specifications. They only problem was the wig it was completely wrong (color/length). So I proceed to email them about this mistake and got the worst customer service.
First I am told I was to style the wig myself (which I was aware)
Second I inform them it is the complete wrong wig and they can only off me 10% refund (which is a joke considering the wig was $45 usd = $4)
Third email I recite their return/refund to them (they offer full refund of the product price if unused and undamage, which it was) so they offer me 20% = a whopping $9
On the fourth email I ask them to exchange the wig for another that goes to a costume I was going to purchase later in year (mind you they new wig was half the price of the original I bought. The refuse and give me the 20th bull$#*! apology and tell me all they can do is a 20% refund. I wouldn't recommend purchasing anything you are unsure about because their policies are a scam and very untrustworthy. If I could I'd give them a 0 rating for ripping me off.
My overall experience was exciting
Answer: Very trustable, just be aware that shipping can take a while, so try not to freak out if your package isn't there super quickly.
Answer: I would double-check the shipping charge, it's often $20-$30.
Answer: I'm not sure which country's sizing is used in the size chart, but I normally wear a US XL, and that was what I ordered, even though the measurements in the chart were bigger than should have fit. The dress fits like a dream, so maybe order your normal size (US). If you use the size chart, you might want to consider going up a size.
Answer: I never tried to contact customer service, but after I received my package, they reached out to me to make sure I was satisfied. I had 0 problems shopping with them, shipping, quality, size, or otherwise. Just read the shipping descriptions (they caution you that it can take a while) and the size charts (maybe go up a size), and you'll be fine.
Answer: Yes, it's normal. It just goes through as default XS. Not to worry, they will make it custom. Check out their FAQ page if you're still worried.
Answer: Pretty close. They do require the sizing in CMs and boot height. I also ordered a pair of Todoroki boots that are just slightly larger in the back, even though I used the same measurements for both.