Eyeconic has a rating of 4.2 stars from 212 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Eyeconic most frequently mention virtual try, customer service, and great experience. Eyeconic ranks 15th among Eyeglasses sites.
Everything was great except the virtual try on could not detect my camera, which works fine. I even tried it on different browsers. I have to say, though, the glasses looked better in person than online, and I am extremely happy with them. They look great and do not have replaceable nose pads that can collect mold. I also saved a LOT of money with Eyeconic vs. retail. I am beyond pleased with my experience.
Terrible website to try and navigate. You offer a military discount of 10%, but won't accept it when my contacts are in the shopping cart. Pricing is awful.
Everything was great except the virtual try on could not detect my camera, which works fine. I even tried it on different browsers. I have to say, though, the glasses looked better in person than online, and I am extremely happy with them. They look great and do not have replaceable nose pads that can collect mold. I also saved a LOT of money with Eyeconic vs. retail. I am beyond pleased with my experience.
It's much more budget-friendly than purchasing in a brick & mortar retail space with more options. I figured I'd give it a try and go back to retail if I wasn't happy with what I got.
Everything was great except the virtual try on could not detect my camera, which works fine. I even tried it on different browsers. I guess I'll just return the glasses if I don't like the way they look. Other than that, it was great!
It's much more budget-friendly than purchasing in a brick & mortar retail space with more options.
Quick and seamless using insurance, finding the right products, adding a prescription, and checking out. Had no issues.
Had small problem finding me on our family insurance plan, but it was resolved quickly and everything has gone smoothly since.
Insurance is VSP
Eyeconic offers an expansive selection of frames, many of which are easy to virtually try on. The collaboration with multiple insurance programs means you can get a brand name product at a great price.
I have used Eyeconic previously; it also works with my insurance.
It was so very easy to order my contacts using my vision insurance. Great experience!
I wanted to use my vision insurance to pay for my contacts.
This was my first time ordering from Eyeconic. I was looking at my benefits on the VSP website when I clicked on their link. I love that they connected right to my insurance. I knew what size eyeglass frames I needed. They are petite frames and harder to find, but Eyeconic had several. I chose a pair of Nine West. I uploaded my prescription, chose the standard progressive lenses, chose the gold package, and processed my payment. I didn't have my PD, but I looked through comments and read that they use the industry average. A business day later I received an email that my prescription was validated, 4 days later I received an email that my glasses had shipped, and 2 business days later (4 days if you count the weekend), I had my new glasses. I am very happy with them! I normally wear Varilux Physio progressives which provide a nice wide field of vision as opposed to these standard progressives, but I notice the difference mostly with the lower reading portion. The price for the standard is considerably lower than that of Varilux. I purchased these as a second (spare) pair, but I like the frames so much and I am so pleasantly surprised with the standard progressives, that I will be wearing them more than I expected! Overall, a really good experience! I will definitely be ordering again next year!
Tip for consumers:
Very easy site to use.
Products used:
Eyeglasses
Great prices and options, super cute designs and quality brands at not too bad prices for a lot of them. Website functions smooth for the most part and very easy to operate, verify info, insurance, and prescription👍
After trying to find/verify my vsp insurance for Visionworks I checked out vsp benefits and saw that eyeconic is the official brand for vsp so I checked your website, prices, and designs on contacts and glasses and saw that this was the much better option for me and the place to be! I had never heard of eyeconic prior to but now that I know I will come here first as long as the deals and service remain great and I have vsp
Easy to purchase and you can use your insurance. It's a win, win.
I can use my insurance.
Love the prices and I can use my insurance. Win- Win!
A repeating customer.
Web-site is easy to use. Upload prescriptions. Members get additional 10% plus your insurance. That easy.
A family of 6. We all use glasses & contacts. Best prices.
Nathalie, who helped me on the phone provided OUTSTANDING customer service and walked me through the process. THANKS!
Prior great experience.
So easy! So fast! Amazing quality and prices. Glasses are stunning.
I bought my last pair of glasses on eyeconic and I get compliments everywhere I go.
Great! Easy to use and fast! Definitely would use again
For my VSP insurance
Eyeconic does not have part of my prescription available to fulfill my order so I tried to subsitute without an updated prescription from my doctor. Eyeconic said they couldn't get in touch with my doctor but dr said they never got a call. I started this order on May 2. It's May 5th and order for only my left eye contact won't be shipped until May 13 or after.
Update: it took longer than I had hoped and his was parially bc I didn't read all the instructions on the website.
Because my VSP benefits are through Eyeconic.
* Eyeconic attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Good selection of frames and the Virtual try-on feature is very helpful. Glasses shipped faster than estimated.
Linked to my insurance site. Good selection of frame with in-network pricing.
Needed customer support. My provider has messed up on my contacts, and hopefully not my eyeglasses.
Right eye D, Left eye N, does this apply with glasses? Please ensure that it does or not. Not written on prescripstion, and over last three years, with contacts, have had issues with not providing correct information.
Do it right. You have a customer that will recommend you to all friends and family.
Thanks.
James
VSP recommended. Ease of use, and hopefully customer oriented, and willing to guarantee their product.
Web site fairly easy to maneuver. See things that I will purchase later. Wife needs glasses also.
I like it!
Loved the quick service and easy purchase. Glasses are gorgeous and fit perfectly. I will continue to buy more from you.
Browsing for new style glasses
I've been using Eyeconic for some years now & they are easy, huge selection (Way better than our Eye Specialist) convenient & fast shipping! Love it!
Gucci Sunglasses
Easy application of insurance. Love the automatic search and application of benefits
Great choices, great prices. Easy to use web site. They took my insurance. Easy try on with your picture.
Great prices, VSP insurance.
I love the try on feature, but preferred to purchase the same style in a different color. Pleased.
Offered through my VSP insurance
Very quick and easy. Loved the virtual try on. Thank you.
Easy and Convenient
Wide variety of frames and lens options. Great prices
Convenience, selection, price and quality
The process of picking your brand of contacts, entering in your prescription, and purchasing your order was fast and easy. The deals they had in May made for one unbeatable price. The order got to me in a timely fashion and everything was correct. Overall, purchasing from Eyeconic was a very positive experience.
Partnered with VSP
Hundreds of retailers sell eyewear online. But only Eyeconic partners with the VSP doctor network. And that’s just the beginning—we’re constantly evolving the way we buy eyewear online.
Along with seamlessly connecting your eyewear, your insurance coverage and your doctor’s expertise, we offer tons of frames and lenses custom made to fit your eyes. You’ll even have the option for a complimentary frame fitting and adjustment by a VSP doctor’s office. Don’t have a VSP doctor? We’ll connect you to one nearby.
When you shop at Eyeconic, you can trust your eyewear has gone through the proper inspection before it makes it on your face. Offering all the latest advancements in lens technology plus a range of modern styles, we keep fit and comfort at the forefront of our design process. And if you’re a VSP member, you’ll even receive special discounts on Eyeconic products
HAPPY TO HELP YOU SEE.
Eyeconic® was founded in 2011 by VSP®, a not-for-profit organization. Our roots in vision care make your overall eye health and wellness a priority. The same level of care goes into every pair of high quality eyewear and contacts we sell.
YOUR EYES ARE IN GOOD HANDS.
It’s our mission to help you find the perfect-for-you pair of eyewear or contacts as well as care for the eyes behind them. With access to our network of over 38,000 doctors and free frame adjustments, you can trust that Eyeconic is always looking out for your eyes.
QUALITY YOU TRUST.
Every eyewear purchase goes through a 25-point inspection process to ensure it’s just right. But if you’re not fully satisfied with your purchase, returns are free and easy.
WHAT YOU SEE IS WHAT YOU’LL PAY.
Single-vision lenses are always included in the pricing. Plus, if you have vision insurance, you’ll see your savings as you shop.
OUR VALUES: INTEGRITY, TRANSPARENCY, EMPATHY, INNOVATION, INCLUSIVITY