From the business
EyeBuyDirect.com sells prescription eyeglasses and frames, as well as sunglasses.
Eyebuydirect Reviews Summary
The company has garnered a solid reputation for providing affordable, quality eyewear, with many customers praising the extensive selection and effective virtual try-on feature. Satisfaction with product quality is prevalent, particularly for prescription glasses, which are often noted as a cost-effective alternative to traditional retailers. However, concerns regarding slow shipping times and excessive communication, particularly following orders, have been highlighted as significant drawbacks. While most customers express overall satisfaction, the inconsistency in delivery and customer service experiences indicates room for improvement in operational efficiency and support responsiveness.
This summary is generated by AI, based on text from customer reviews
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Always a great experience. I've purchased 10 - 15 pair glasses in the last 4 years and I will continue to support eyebuydirect; because, they take great care of my eyes by giving me many choices of fashionable eyewear; giving me a deal on the fashionable eyewear, and getting them to my front door, AND MOST IMPRESSIVE; THEY GIVE ME TIME TO MAKE SURE I'M COMPLETELY SATISFIED! THAT'S THE WINNER!
No tuve ningún inconveniente. La orden se proceso ràpido. Gracias
The glasses are what is describe on the website & shipping is pretty reasonable
Great products! They continuously make eye care easy to access and affordable, thank you!
Great option for people who don't elect to get eye insurance. Eyebuydirect has come in handy for years.
I was very pleased with my purchase last year. Ordering was fast and easy.
Great CS reps they were quick and helpful. Very kind and professional.
Appreciate all the offerings. I have been buying glasses for years from here.
I always come back because they have the best selection and the best prices, even better than my in network options!
It always crash when i try to buy glasses but the glasses are amazing
Cheap and fast delivery. Glasses fit very well without adjustments.
I have ordered a few pair of glasses with my prescription. My original glasses from my eye place were $800.00. I was able to order 3 other pair from EyeBuyDirect for so much less. And I love all of them.
I love all the glasses I have purchased. I have bought a few of them and for the price it is wonderful that I can buy a few and change my look when ever I want to.
The process was very smooth with ordering. The glasses are even better than I expected. I highly recommend EyeBuyDirect!
Love my glasses! It sounds cliche, but people stop me all the time to compliment my glasses and I always tell them what a great deal they were and where they can get their own
Great glasses at a great price! I will always buy my glasses here! Great customer service also!
I have 2 broken pairs that broke almost immediately… I'm gonna give you one more try
Easy to order, great selection and outstanding quality! Loving my new summer sunglasses.
I had a prescription that was not correct from the Dr and got a new set of glasses with the correction from EyeBuyDirect without an extra charge.
Previous experience was good, buying from again because I liked the glasses I received.
The glasses on this site are so cute, so many design options and they fit great!
It was easy and you have so many fun styles! Prices are great!
I was provided excellent customer service over the phone. I had a few questions regarding the size of my frames and called multiples times to make sure i didnt mess up the order. The 2 customer service agents were super helpful and patient as i placed my order. I was very pleased and just ordered another pair!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members