My order was shipped immediately and arrived in time for the senior ceremony. There was an error with the order that was promptly corrected. Although there was no direct communication, my emails were answered very quickly. I would purchase from Expressmedals.com again.
Thank you for 210 medals that I ordered for a chorus festival. All were delivered promptly and the engraving was done accurately and professionally. The medals are "heavy" and the wide strap is perfect for an upscale appearance. Our students are going to look fantastic in their performance as the medals will be part of their uniform. The medals will also serve as a long-lasting souvenir of the event. Thank you!
My initial order was incorrect, but they were quick to fix it by shipping me a new ring that matched exactly what I had requested. The ring that wasn't correct turned into a great gag gift for the guy who lost to me in the fantasy championship game. The look on his face when I handed him the 'Finalist' ring was priceless!
I needed to cancel an order a few minutes after I placed it because I found an item that I liked better. Ryan was able to efficiently help me with that with no problem!
When my order arrived, there was one trophy broken and several that had black marks on the white baseball. I was able to glue the broken one and put some white out over the black marks and the kids LOVED them!
My only suggestion is that they could have been packaged a little better with more cushion as to avoid breaking and scratching.
The ordering process is a little bit confusing, which is why I gave four stars instead of five to the overall shopping experience. I was very pleased by how fast I received my order and the quality of the medals. They are even nicer than I expected and the price was the best offered on the internet.
This was among the best online shopping experiences I have enjoyed. Easy to manage and my order arrived MANY days ahead of the estimated date. I was genuinely surprised when I found the package in the mailbox that day. I will buy from this company again when the need arises.
WOW! I was a little nervous about ordering online as you can never see the real quality and you just have to trust the description... well... let me tell you I was NOT disappointed! This was the real deal. The quality was impeccable, the display box was a beautiful unexpected touch (I may have missed that in the description!). Customer service was fast about responding to my inquiries and the delivery time was shorter than I expected. Worth every dime!
From the look on the computer I thought these would be of a better quality even though they are acrylic. These came and looked different than what I was expecting...looked cheaper and smaller. I have ordered before and been very satisfied but these were below expectation. I am even thinking I am going to have to order something different due to how they look and feel to give to the students. We went with the acrylic to give a different look for this years recipients but am now wishing I had purchased the same ones from last year!
This was a pretty nice, easy checkout and had great customization options! Will definitely use again if I ever need any medals or trophies!
I was a little disappointed in the quality of the medals and their engravings, but they got to my address very quickly and I was happy with it overall. A great resource to use if you need customized trophies and awards!
We used Express Medals Last Year and were Very Satisfied. Now we placed our second order and are anticipating the same positive results.
Once again our expectations were met. We will be doing business with express medals again next year and any other time we need trophies and medals In the future. I will also make sure other friends and colleagues know that express metals well worth the price.
The delivery was great. I used this company in the past, and I appreciated the hand-holding and advice I received with my previous orders. This time around, I was not getting the same customer service. It didn't feel right. I called and they asked me to use the website for the order. This year's order had an issue. I ordered medals that were not available in my time-frame. I asked for something similar and the response was, "We have so many different kinds!" "Here is a link to our football medals!" I felt like I was a burden to them, and the use of the explanation points was like yelling back at me. I went ahead and chose something, but I'm not sure if I am coming back. I miss the personal interaction these days. A.I. Is taking over and I am not a fan.
Easy website. Great pricing. Hope the medals are exactly what I want. If good product will definitely order more in the future. UPDATE AFTER RECEIVING ORDER! The medals were great, and the kids loved them. Only problem was there was a soccer medal mixed in with the boys CC medals. Thankfully, I ordered 2 extra of each style I ordered. I did this so that if for some reason something was wrong with a medal I'd have a backup. So it wasn't an issue, and I'm sure it was just a simple oversight/mistake. My daughter, who plays soccer, was quite happy to commandeer the soccer medal. So all is well! :)
We received great customer service throughout the processes of ordering, production and delivery. We had a large order for our annual car show, and Expressmedals came through on a tight timeline with well crafted, high quality awards at a competitive price. I'll be calling on Expressmedals for next year's show!
I think this is my 3rd year ordering from Express Medals for several clubs & events that I'm involved in! Once again my order was perfect! The site is so user friendly, I love the rewards program & every order has been excellent! My most recent order was for a club with 40 2-7 year old children & they LOVED their acrylic trophies! I'd never ordered acrylics before & I was so happy with the quality! Thank you again Express Medals!
Website was a little difficult to us on mobile device but otherwise very satisfied. Hope I'm equally satisfied with the product.
Wish I could have previewed the product before ordering. I probably would have done it a bit differently. Overall, happy with the produce for the price.
It was almost last minute, but I happen to find your site. I am super excited. These awards will be perfect.
I was very pleased that they arrived in time! And the participants of the chili cook-off thought it was super cool to get medals and trophies.
Great service, great prices, great products! You guys had the best options for bass fishing trophies and medals that I have found anywhere the past 2 years (the 2 years I've been buying bass trophies for my tournament). Very happy with everything and will continue to use Express Medals. Thanks so much!
Overall great experience. Needed the order done and delivered quickly which it was. One of the awards was chipped and another misspelled due to my error and the company corrected the situation without hesitation and with speedy action. Anyone I spoke to was very helpful. Would recommend.
Thanks - easy to buy and pay for medals for music concert Australia. My first time so I hope delivery will be before my concert 31/09/06. Blessings Ludeen Stocks
Everything arrived before concert - its perfect I would have preferred option of medal on ribbon as this would have save my time and effort as I am so busy. Perhaps a extra price for ribbons on may increase your sales. Kind regards will let everyone know about your company :) Blessings Ludeen
Best Quality Service and quality products online! The medals and trophies I order from express medals are awesome and affordable! The delivery time is the best too even when I was in a Time crunch! Been a happy customer for 3 years and will highly recommend this to all my business partners.