• ExpandCart

Overview

ExpandCart has a rating of 3.58 stars from 26 reviews, indicating that most customers are generally satisfied with their purchases. ExpandCart ranks 31st among Website Builder sites.

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
How would you rate ExpandCart?
Top Positive Review

“One of the greatest platforms”

Nahla M.
9/27/20

I have been dealing with Expand cart for almost 9 months and whenever I face an issue or difficulty to do something, I get the fastest response and support from their customer support representatives. They also provide an enormous number of applications and services to use. My business is doing well thanks to them.

Top Critical Review

“VERY BAD”

ameer b.
4/19/20

If there is a rate less than one star, i well give to you Very bad e commerce platform, bad customer services they care about money

Reviews (26)

Rating

Timeframe

Other

Thumbnail of user nahlam2
1 review
0 helpful votes
September 27th, 2020

I have been dealing with Expand cart for almost 9 months and whenever I face an issue or difficulty to do something, I get the fastest response and support from their customer support representatives. They also provide an enormous number of applications and services to use. My business is doing well thanks to them.

Thumbnail of user ameerb2
1 review
3 helpful votes
April 19th, 2020

If there is a rate less than one star, i well give to you
Very bad e commerce platform, bad customer services they care about money

Thumbnail of user mohamedn64
1 review
0 helpful votes
January 26th, 2022

You can build your own e-commerce website with few clicks, it's easy to use and has a great look and getting better

Thumbnail of user mahmoudh17
1 review
0 helpful votes
September 27th, 2020

They are always improving providing new features new helping tools to make editing your website and modifying it more easy

Thumbnail of user eb355
1 review
0 helpful votes
September 27th, 2020

Easy to deal with, unlimited languages / currencies and too many themes to select based on your business.

Thumbnail of user sultank4
1 review
3 helpful votes
January 24th, 2020

This is the best platform I found in terms of payment options, shipping gateways, so many apps to cover all e-commerce needs, I can't believe there is an Arabic platform that has all this!

Thumbnail of user nadeemg
1 review
0 helpful votes
November 1st, 2020

Thief company carried out $ 200 dollars by adding a gateway payment and four months ago they said we not appreciate the portal payment requested them returned the amount and after follow-up with them 3 months they said we will not return the money I think they are not a customer for the time and time

Thumbnail of user ebrahimr
1 review
0 helpful votes
September 27th, 2020

They're very helpful and easy to build the store and manage it from the dashboard, lots of apps and many features but i recommend to start in ultimate plan or enterprise plan, the lower plans have poor support

Thumbnail of user husseinh6
1 review
0 helpful votes
January 8th, 2020

I have dealt with Expandcart for almost 14 months on Enterprise plan "highest category" to make an e-commerce website for my wife however they did not succeed to make it works nor to fulfill their promises by good designs.The website content completely erased in 1st day of launch. Their templates is not responsive on mobiles with very poor user experience.
Even the mobile application is published without my review and it was less than basic and repellent to UAE customers.
I have requested to refund the money of 2nd year subscription remaining amount against 10 months period and they refused and said that this is against their policy.
In conclusion, Very bad technical support and not professional in their work or handling their customers' needs.

Thumbnail of user mahmouds31
1 review
2 helpful votes
September 18th, 2020

The dashboard is so easy to use, very simple they provide a variety of themes for online store as well, simply they made the process of having a website which I thought would be huge, a very simple job

Thumbnail of user ayai
1 review
0 helpful votes
September 27th, 2020

They support team is very helpfull and its easy to start a online business with them i was very worry in the begining but now my store is working very well and if i have any problem i always found a solution for it

Thumbnail of user ahmedabdelmotaala
1 review
0 helpful votes
June 1st, 2023

Beware dealing this company ExpandCart when i request to transfer domain want get 200 USD to accept transfer domain to ather company

Thumbnail of user mohamedw9
1 review
0 helpful votes
September 27th, 2020

Great platform, easy to use, and support is very helpful and quick, I was able to build my store in no time.

Thumbnail of user tareka29
1 review
0 helpful votes
September 27th, 2020

The have a very strong platform fully of several options and services
The have a very strong platform fully of several options and services
The have a very strong platform fully of several options and services

Thumbnail of user chanc13
1 review
0 helpful votes
August 1st, 2020

To be honest it is less than zero star. Its hard to get support from them. Cash on delivery fee is not working i send a question to them they answered me with the link where to manage it but what im telling them its not reflecting even i made the option on it. They told me that they will get back to me and checking with their specialist. ITS BEEN THREE DAYS NOW. I asked for update they answered me they are still checking. I bought a domain to them and i want to set up my business email. They have the option to manage the domain there is no option to create a CNAME nor update the dns records. I informed them i sent screenshot for them to understand that they doesnt have any option to manage the dns records, they send me the link to follow where but they didnt show what to do inside of it because its nothing. They told me that they will be checking it with their specialist but its been 2 days now i havent receive any update from them. I feel that they dont even care thats why im planning to move to Shopify but i need to connect my Domain there but i am not able to do so because there is no option to manage the dns from expandcart

Thumbnail of user ahmeds182
1 review
0 helpful votes
September 27th, 2020

هي شركة ممتازة تقدم خدمات جيده جدا متناسبه بالنسبه للتكلفه علي غرار قريناتها في الشركات ولا تتحكم في اموال العميلة او تستفيد منه بعمولات علي مبيعاته او اشياء من هذا القبي

Thumbnail of user alib66
3 reviews
10 helpful votes
September 10th, 2018

This is a useless website
Their Templates is not working and most of the time their website is having Issue, Plus no support at all and once you build your store and launch it they will be asking for more money and actually if you stop the service they own your domain so they own your business!

No recommendation its a scam and fraud

Thumbnail of user raffaeller
1 review
6 helpful votes
April 24th, 2019

Best ecommerce platform for any size business. From the person that sells stuff out of their garage to Fortune 500 companies doing thousands of orders a day, this platform does it all. Simple to set up easy to learn and reliable with a 99.99% uptime, so you don't have to worry about anything but selling your product or service.

Thumbnail of user alexb411
1 review
3 helpful votes
November 26th, 2018

I subscribed with this Egyptian company that has no address at all and after i paid the big amount and added my products i found that there is no support although i paid extra for each service, Then they increased the price and once i didn't pay the increase they shut down the store and asked for money money
In simple they are not trusted and you can find this from the way they communicate
Not recommend, i spent in one year 3000$ for nothing

Thumbnail of user mahmoudm17
1 review
13 helpful votes
September 20th, 2018

I've built my online store on ExpandCart and I am really impressed first they don't charge fees on my sales they have a very nice templates and they helped me in marketing campaign... I think its the next Shopify

Thumbnail of user wassems
1 review
6 helpful votes
January 20th, 2019

They Take your money and have no support; Just subscribe and build your store and you will see how they will start controlling you.
FYI most of the people rating the website good are Expandcart support staff!

Thumbnail of user mka4
1 review
8 helpful votes
September 10th, 2018

www.expandcart.com
We subscribed to build an online store with expandcart.com; First of all its a personal entity not a company and you can never know were they exist but we knew it was Egypt only
Second the Template they give will not work at all; It is to slow and the links will never work and most of the time there is no support
Third we agreed on 99% a month then after we launched our website they changed it to 139$ and they stooped our website
Fourth they will own you domain and never give it back; so you will be working for them
Fifth; most of their application and commitment in their adds will not work and any change they will ask for money

I dont recoomend to use thier website; we lost more then 4000$ money and lost our business

Thumbnail of user mohameda164
1 review
12 helpful votes
November 27th, 2018

Expandcart team are very helpful and I actually making a very good profit using this platform. I highly recommend it

Thumbnail of user mazenz1
1 review
10 helpful votes
January 9th, 2019

Their team helped me build my first online store, and it was a lot of success for me, didn't have to worry about any technical stuff, was just focusing on my products and handling orders.

Thumbnail of user mahmoudm18
1 review
14 helpful votes
September 20th, 2018

I have set up a store with the Expandcart platform and it was a great experience with great technical support

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Thumbnail of user amrs10
Amr S.
Typically does not respond to reviews

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