• Evony

Evony

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Overview

Evony has a rating of 1.26 stars from 122 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Evony most frequently mention customer service, puzzle game, and main account problems. Evony ranks 762nd among Games sites.

  • Service
    58
  • Value
    60
  • Returns
    44
  • Quality
    60
Positive reviews (last 12 months): 4.8%
Positive
1
Neutral
0
Negative
20
55
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Customer service gave me the run around, my account was desimated, 14 days on they are refusing to retrieve my account.
How would you rate Evony?
Top Positive Review

“Game freezing up”

Mark G.
12/1/22

I love this game I have been playing it for a little while now but here recently when I try to log in the game freezes and it is days before I'm actually able to get back on by that point my bubbles ran out and I've already been attacked several times this has happened more than once and I'm getting frustrated and ready to just quit the game I feel that I should at least be compensated all my troops back when this happens please fix the issue

Top Critical Review

“Worse functioning game ever, no customer service”

Danny D.
4/5/24

You will invest time and money into this game as I did. There false advertising on values of game parameters is ridiculous. The lag is almost predictable. The worse possible time, you will loss due to a frozen screen or red wifi. They even have a saying because it's screwed so many people, latency anti-ghosting programs. Witches keeps you spending and lossing troops. Posted a screen shot happens only when they want you to lose.

Reviews (122)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (31)
Thumbnail of user dannyd477
1 review
0 helpful votes
April 5th, 2024

You will invest time and money into this game as I did. There false advertising on values of game parameters is ridiculous. The lag is almost predictable. The worse possible time, you will loss due to a frozen screen or red wifi. They even have a saying because it's screwed so many people, latency anti-ghosting programs. Witches keeps you spending and lossing troops. Posted a screen shot happens only when they want you to lose.

Products used:
Enony kings return

Thumbnail of user larryt918
1 review
0 helpful votes
February 27th, 2024

Couple months ago Evony had update and when I clicked on ramune (blue juice) as I always did it consumed all 64 unknowingly. I've made 2 tickets with screenshots and all I get back is we working on it. Asked to replace them with no response. Evony is all about them and they could care less about their players who helped build this game up. Without us, Evony would be nothing….

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Value
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Quality
Thumbnail of user shaunlister2021
1 review
0 helpful votes
February 11th, 2024

Why have use stopped all communication with the players on PLAGUE OF Z u take our money and blank us for 3 months and still blanking us now this is all going over all the social media's big law suit coming ur way us players wants full refunds since playing this game developer's can't even reply back to us no events no monsters events no packs nothing for 3 months

Service
Value
Returns
Quality
Thumbnail of user davidkerrigan
1 review
0 helpful votes
April 16th, 2024

Stay well clear of this game
Stay well clear of this game. It will suck you in, chew you up and spit you out. It sucks you in to spending alot of money. Constant pop ups with pack offers. Because other people spend alot you think it is fine for you to do so aswell. Then evony will wrongly describe packs to make you buy or waste items you think you are going to get. This is a rich fools game. A rich fool can play without worry but a poor fool will suffer. You heard it here. Avoid like the plague

Thumbnail of user shaneeady39
1 review
0 helpful votes
January 3rd, 2024

I have showed receipts going back to 2022 and Evony saying not to my ID. Now thousands lost on account nobody can play. Hard to stop hackers and now company.

Thumbnail of user markg3043
1 review
0 helpful votes
December 1st, 2022

I love this game I have been playing it for a little while now but here recently when I try to log in the game freezes and it is days before I'm actually able to get back on by that point my bubbles ran out and I've already been attacked several times this has happened more than once and I'm getting frustrated and ready to just quit the game I feel that I should at least be compensated all my troops back when this happens please fix the issue

Thumbnail of user amaurym18
1 review
0 helpful votes
January 10th, 2024

Service client qui se moque de vous. Jeu répétitif qui n'a rien à voir avec la pub, les principaux monarques sont dirigés par le jeu, ce qui vous force à payer pour être compétitif, tout coûte super cher très vite, perte de temps, jeu mal expliqué, des options i'comprehensibles à moins de n'avoir que ça a faire de sa journée. Un jeu à fuir abolument.

Service
Value
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Quality
Thumbnail of user stevenr2081
1 review
3 helpful votes
December 8th, 2023

If you plan on playing expect to be attacked constantly. I spent 6 months building my troops just to have them wiped out in one attack. My strength 58 million, attacker 5.4 billion. Game is unfair and unbalanced. You can use a shield to protect your kingdom but forget to renew the shield and expect to be attacked, again and again. Even if your offline. Takes forever to upgrade your forces. Game was not thought out too well.
I recommend avoiding this game

Products used:
Game

Service
Value
Returns
Quality
Thumbnail of user harrisabbey34
1 review
2 helpful votes
December 26th, 2023

One star is overrated. They lost my 500mil account and it's basically a shell. Little over 100mil. They say they're investigating but it's been almost 5 days and no results. I feel compensation is in order here. Ke starts soon and my keep will be no more. This disgusts me.

Products used:
Game

Service
Value
Returns
Quality
Thumbnail of user sharona35
3 reviews
8 helpful votes
March 8th, 2024

I have been playing for 18 months, spent a lot of money. My alt was connected to fb.there was a glitch a week before SVS. I could not get into my account. Customer service gave me the run around, my account was desimated, 14 days on they are refusing to retrieve my account. They don't explain anything, only one mail from them every 24 hours, repeating what the said before. If you have not purchased packages on all of your accounts you will not get any help from them, despite spending huge money on your main account.
Despite numerous complaints across multiple sites they continue to be rewarded for poor service.
They hold all the cards, they chose whether you play or not, despite you paying for the privilege.

I am not the only one this had happened to nor shall I be the last.

I do know I shall not be spending any of my hard earned money on this game in the future.
Incidentally they were not clear on which receipt they wanted. I did send it once they clarified the one they wanted.

Service
Quality
Thumbnail of user deanaw63
1 review
0 helpful votes
March 20th, 2024

My husband and I have been married for 33 years, he started playing this game to just unwind in the evenings, well its turned into 15 hours a day. Constantly on the phone, out to dinner with friends or just he and I, it can be embarrassing. At night he is up checking his alliance or checking his bubble. Driving down the interstate he will get his phone out to just "look". No conversation in the evenings, he just plays his game, Im starting to feel alone. We own a business and he is constantly playing in front of employees and customers. He even sets timers on his phone to remind him of whatever could be going on with the game. Our daughters have thought of staging an intervention before this gets worse, but scared of the backlash because he gets very defensive when something is said. This game is poison for the brain stay away!

Service
Value
Returns
Quality
Thumbnail of user buchanangamer2023
1 review
0 helpful votes
February 16th, 2024

This game is riddled with glitches. I have them admitting to a glitch and aware of it but refuse to do anything about it. They will sidestep you and give dumb excuses for months in hopes you will,just let it pass. Double down and triple down package don't always apply the benefit. Lost treasure event freezes up and takes legendary explorers journal benefits away when you refresh. When I rally a monster the game displays double marches on alliance chat. I've repeatedly had to take screen shots for proof.
ON TOP OF IT ALL EVONY HAS THEIR OWN PLAYERS IN THE GAME. DESIGNED TO CREATE STIFFER COMPETITION AND INCREASED SPENDING.
PLEASE BE AWARE OF THIS.

Tip for consumers:
Full of glitches designed to defraud players.

Products used:
Evony

Service
Value
Returns
Quality
Thumbnail of user danh1302
1 review
6 helpful votes
February 7th, 2023
Verified purchase

The game has so many issues it's unreal. Sometimes the game lags so bad the screen won't even load.
They keep on adding more and more things that can only be obtained if you spend thousands of dollars.
But one of the biggest problem with the games is the cheating! Customer services will do absolutely nothing about it if that person spends alot of money. They won't even reply to multiple, multiple, multiple players who report it, with tons of evidence.

I would avoid at all costs.

Service
Value
Returns
Quality
Thumbnail of user strongman7beck
1 review
0 helpful votes
November 13th, 2023

No owning of problems, disregarded player feelings and kept reverting to auto responses because their idle, incompetent "support" (in the broadest sense of the word) staff were nothing short of ignorant. Shocking lack of care or support.

Service
Value
Quality
Thumbnail of user miguelf185
1 review
1 helpful vote
November 22nd, 2023

When you sing in Evony's agreement it clearly says the the use of BOT or cheating software it is against their policy and not permites,

Evony does little to nothing to prevent this.

Do not waste time and money where cheaters are aloud to play without punishment.

Thumbnail of user dennisr1015
1 review
1 helpful vote
December 28th, 2023

This is just a game better decide if u want to literally spend 10s of thousands of dollars before starting.and keep spending more just to keep up also plan on spending hours everyday.there are alot of glitches such as red wifi symbol and auto shutdown lagging at crucial times and competitions make sure u get screenshots or administration won't do anything alot of people not happy but have put all that money into everything to just quit and of course evony comes up with new stuff just a hair better than last to make people spend more and issues stoi not fixed. A few players on the team I'm on I know have spent at least 100k just for the best things is a game really worth that. My real life is more important I'm spending my money on things I need instead of giving to someone else. U might say well that package is only 5 dollars but it's gonna take a lot of them honestly just read reviews before starting this adventure

Products used:
None

Service
Quality
Thumbnail of user melissa.mehlenbacher
1 review
1 helpful vote
September 8th, 2022

The game was fun until a few months ago. Fun people if you get lucky and land on a good server.

Unfortunately, The company added new features and options that cost upwards of $2,000.00 minimum. These features are required to play competitively.

I've seen a significant number of long time players leave the game due to the recent changes by topsgames.

Sad. I'll be leaving the game myself. To much time to spend with no real return (enjoyment wise).

Best advice - Find another game to play. This one is extremely addictive.

Service
Value
Returns
Quality
Thumbnail of user stevenb2676
1 review
2 helpful votes
September 29th, 2022

The game is pretty good but if you have an issue forget it! I reported a problem in APRIL! They messed me around so long that they claimed they could not find my original ticket so could do nothing! Please note they deleted all my early communications. To cut a long story short I got totally fed up and told them to forget it! Moved quickly enough then though closed my complaint within 24 hours. In short play for free DON'T give them your money!

Service
Value
Returns
Quality
Thumbnail of user scottp1595
1 review
2 helpful votes
February 4th, 2023
Verified purchase

Evony return of the king is riddled with glitches. There is so much lag during events that the game is unplayable at times. Customer service is unresponsive or dismissive. Tech support is incapable of fixing the problems. Save your time and money and stay away from this game

Tip for consumers:
Stay away

Products used:
Gaming service

Service
Value
Returns
Quality
Thumbnail of user kimj06195
1 review
0 helpful votes
October 11th, 2023

The game evony is such a game that so much unfair game play goes on from:
1. People been able to buy resources from anyone else
2. People using sub accounts and bots to take advantage of the game
3. Bad game administration allowing all sorts of game bully and so forth
4. Bad customer sevices, one will complain on issues and no response
5. Over expensive resources to progress in the game
6. Transferring someone's alliance to anyone just cos they can't log on to the game in 7days. That is the most annoying thing ever. After one spends lots of money, invest time and resource to build an alliance then coz one is busy in real life, the game admin just transfer ones alliance to someone else.?!
This should be stopped and it is annoying that one is expected to always be on this game everyday, people have real life and that should be considered too.
The image below is my alliance transferred to someone who doesn't know how I struggled, spent money to buy resources and built thst alliance for 2 years and just coz I didn't log on in 7days my alliance is given to this guy.?!
What is the moral here and what injusticed way of making people play the game, is life only about this stupid game..

Tip for consumers:
Evony has to be reviewed and all these unfair Game play, scam, fraud and illegal transfer of people alliance to anyone without notifying the owner must be stopped.
One should not have to log on this game everyday, there is a real life out there..they are compelling people by coercion to log on the game and stay addicted to this game ..not right.

Products used:
None

Thumbnail of user richardm2606
2 reviews
9 helpful votes
July 26th, 2022

They advertise as 12 and older game. Based in the comments allowed should be 21 and over. No control

Service
Value
Quality
Thumbnail of user kevinm3230
2 reviews
5 helpful votes
May 25th, 2022
Verified purchase

Evony should be a strategy battle game... instead it is a scam site where Top games installs players on servers who dominate the entire game.
It is unfair and the "ruler" of each server does as they please to anyone the please. The "ruler" will make up their own rules at any given time and break their own rules anytime they like and you have no recourse.
DO NOT WASTE ANY TIME OR MONEY ON THIS GAME IT IS A SCAM OPERATED OUT OF CHINA!

Tip for consumers:
DO NOT PLAY THIS GAME IT IS A TOTAL SCAM

Products used:
Evony the kings return

Service
Value
Returns
Quality
Thumbnail of user catherinep646
1 review
7 helpful votes
August 13th, 2022

This game has lost its core. IT IS NO LONGER ABOUT STRATEGY. This is a game wholely based on coining. I WAS ONE FOR 19 MONTHS. Unless you plan to drop in excess of $4-5k US dollars a month easy, you will not be able to remotely compete. Even if you keep your head above water, to garner new and higher buffs, Evony just expands the game to push to buy new packs. YOU WILL NOT GET THOSE BUFFS WITHOUT SPENDING... A LOT. Don't do it. Don't download it, stay away. Go somewhere else with your time and money.

Tip for consumers:
STAY AWAY. DON'T GET SUCKED IN

Products used:
19 months, two accounts

Thumbnail of user debbiem1523
1 review
2 helpful votes
August 28th, 2022

This game starts out well. Then you run across players that only attack lower level players that are certain to destroy. You spend most of your time and resources rebuilding while they high level players make bank off of you. You can not grow if you don't have the resources to upgrade your keep and other buildings.

The people that oversee this game are useless. No customer service and ignore your grievances.

Not worth your time or money.

Products used:
this is an app game

Service
Value
Quality
Thumbnail of user ytn1
1 review
2 helpful votes
June 12th, 2023

Game lag always when you are playing all star.
If you spend thousand of dollar buying all star packs, you are wasting your money.
If you get zero by enemy because of game lag problem, you don't need complaint to customer service. Because it is useless.
Conclusion. This game never upgrade their service. They just try to selling you expensive pack. Don't play!

Service
Value
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Quality

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