How easy is it to get a hold of customer service at Evony?

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How easy is it to get a hold of customer service at Evony?

asked by James V. on 9/29/20

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Hi,i would like to play Evony when every1 starts fresh can u tell me when use start the next world?
Upgraded my phone and lost all my progress, its gone back to day one, how can I retrieve my status and carry on playing
How do some players have less power than me, but they dominate in battles against me?
So when will evony do something about the attacking waves that are stuck for 19hrs or more? If your waves are stuck attacking an enemy castle then you are unable to teleport away, unable to truce and that is a significant issue. Reason if you are not able to defend yourself and are stuck in a spot with limited options the bigger Reds (often the ones that own the city attacking) will teleport in with their 30m (yep million) ballista and 200m (yep its insane) Archers. And kill you and take all your resources. Simply because you can not port and you can not truce! The game has deteriorated into a farce with Evony encouraging the game to the position that any server is operated by scripts automated to farm and gather resources to send to a few that manipulate the full server to their advantage. So the question to Evony is: 1. When will you fix the sticking waves (not the lag) 2. When will you enforce the rule of no cheating or manipulation against the small number of people that own 60% - 75% of the accounts on a server to gather obscene amount of resources to support their troop building. Across the board evony have shown complete incompetence to deal with things in a correct manner and to follow their own rules.

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Randall C. · Answer 1 · 2020-09-29T06:22Z

Randall C.

on 9/29/20

Very hard to impossible... I think they are scamming.

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Zachariah L. · Answer 2 · 2021-07-24T01:56Z

Zachariah L.

on 7/24/21

Randall is not joking, these people seem to purposely make themselves impossible to reach, which is often the result of being some kind of a scam company...
Although their games are not complete trash, they do have issues, and unless you are a computer programmer / game developer, and can rewrite the code yourself, you seem to be on your own, unless everything works correctly!

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