This game is riddled with glitches. I have them admitting to a glitch and aware of it but refuse to do anything about it. They will sidestep you and give dumb excuses for months in hopes you will,just let it pass. Double down and triple down package don't always apply the benefit. Lost treasure event freezes up and takes legendary explorers journal benefits away when you refresh. When I rally a monster the game displays double marches on alliance chat. I've repeatedly had to take screen shots for proof.
ON TOP OF IT ALL EVONY HAS THEIR OWN PLAYERS IN THE GAME. DESIGNED TO CREATE STIFFER COMPETITION AND INCREASED SPENDING.
PLEASE BE AWARE OF THIS.