Evolve Vacation Rental

First time we had a family vacation on a lake and the location, lay-out, access to the water were great. The staircase went all the way to the water which was great for our grandchildren( ages 4-11). We were happy to know of the water shoes reccomendation. Kitchen was fully stocked and had every thing we needed. The laundry room was conviently located off the kitch which was large enough to store empty coolers and other items. The 2nd refridgerator was well used. Each king size bedroom includes a private bathroom. The grandchildren enjoyed the Loft bedroom with TV. The game room just off the kitchen provide many opprotunities for enjoyment when we needed to get out of the sun for a while. We would rate this 10+

We needed to find a dog friendly place and this house fit what we were looking for. It was clean and had all the amenities we needed (and a few extra I didn't know we needed, like laundry detergent). The king bed was the most comfortable bed I've ever slept in. I'm a bit short though and could have benefitted from a step stool to get into it. Ha ha. The front porch was great for sitting and watching birds and it was gated to keep the dogs contained. The Blue Ridge Parkway, Boone and Blowing Rock were just a short drive away. It was just a really nice place to stay and I would book it again if I had the need.

This was the longest trip we've taken away from home. The pictures we had to go by were accurate which was a concern of ours before arriving at the rental. We liked the fact that it was close to everything we needed, all within walking distance but yet quiet in the town of Dunedin. If we went back we would stay there again. The only thing I would like to see them upgrade is the bed. Other than that it was a very nice rental.

Consider me very skeptical about putting our winter home up for rental. But Evolve provided the needed guidance and resources to make it happen. We are not getting wealthy but project to show profit the first year, which is more than we expected. As we only rent about half the year, we expect to earn enough to pay taxes, insurance, and any maintenance necessary going forward. The best part, we are using very capable partners Evolve identified to perform cleaning, property management, and taxes. I just have to keep track of expenses and income from each guest visit. Overall, very satisfied.

Not impressed at all related to response time frame. Chats are extremely slow. Seems as though the contact appears to be juggling multiple chats at once. Email is no quicker. Call backs, forget it. Not gonna happen unless you demand a supervisor and even then it's no guarantee. You're promised the moon initially, but the longer you are with Evolve, the less important you are.
I'm already contacting other services looking for another management group.

Overall, Evolve covers basic property management functions: calendar, advertising, pricing algorithms, and damage insurance. Their customer service is good. However, some of their capabilities are limited, especially compared to their competitors. If they offered more flexibility in setting min rates and stays (such as setting different rates for different times of the year), and actually played a part in the evaluation of potential renters (in order to prevent bad renters), they would be the best management company out there.