Quick and easy. The only thing that was frustrating is free shipping takes up to two weeks to get here. Free shipping should be for standard 4-5 business days.
I've enjoyed the experience so far. The amount of detail about products is incredible helpful. I wish there was a feature where I could compare items side by side.
Great price on great skis - Slight confusion over whether there was a power rail/race plate included where the spec and the image differed slightly, but easily and quickly resolved.
The items I ordered were not very secured for shipment. I bought a higher end priced set of atomic shift mnc touring bindings for back country off resort exploration, which I received with all of the parts loosely rattling around the box. I'm not sure if it was a customer return that they just sent right back out or not but the original box the bindings came in was opened with a box cutter and sliced completely around the top making it entirely unable to properly close. That uncloseable box was then place in a larger box, with a poorly crinkled single piece of brown paper for padding, and shipped across country. If I pay extra for higher end gear then I expect to receive it mint condition and I don't think that's an unreasonable expectation. I also expect that back country safety equipment, which could mean the difference between life and death, would be shipped with more care. I was very excited to receive my order. Immediately upon picking up the box and hearing what sounded like broken equipment, my excitement was replaced with disappointment and anger. Now I'm stuck debating if I want to return them or mount them, possibly at my own peril, for convenience.
Combining the ski boot sizing guide for reassurance, selecting options of boots available,informative product details & the great review system made for a great experience and easy process. Thankyou.
First Order was quite an experience as there were some communication hiccups.
However, the EVO team was able to resolve the issues and orders were shipped.
Keep it up.
Was recommended this site when I was looking to purchase a North Face jacket for my daughter and the prices are great! And it was delivered sooner than estimated!
Prior to purchasing I called to speak with a sales person about several of the products. She was very helpful and certainly guided me to make the correct purchase.
My order was delivered much faster than expected. Items were all exactly as shown and described on the EVO website. I am very satisfied with the items I ordered.
Website is easy to use, good selection and running discounts. Only complaint so far is that the estimate for the free shipping is a lot slower than I hoped.
The plastic and style were not the same as the charges I ordered! I've had these four times and they came wrong this time! Otherwise always satisfied!
Great prices.
I love how easily accessible your website is. Also love that you guys only show the good gear and no scrappy stuff, thanks and keep up the great work!
I've been buying from EVO for years now and every purchase has been a positive experience. Great customer service and no hassle returns. Always a pleas doing business with.
Product arrived faster then it was supposed to and my brother was thrilled with his christmas present! Thank you for the great price great customer service and fast delivery!
Love the clean website design. The detailed specs are also very informative and helpful.
The bindings could have been packaged better. They were all tossed around on the box.
EVO is awesome. I always look for my new ski gear on your site every season. Everything always gets delivered quickly, and i get just what i was expecting!
Love your guys' site. It's easy to compare boards and I like being able to check your sizing/specification charts to verify I'm getting the right board. Keep it up.
Seemed simple to navigate. Got what i was looking for at a low price. However product was delivered to the wrong house even with correct address on the package.
Best price and great variety. Easy to use site. Filters worked great. Having the compatible items was awesome. Although I was able to select an incompatible item on accident.
Great service! Local staff very help helpful. Even though I purchased on line, I visited the store for a return & help with my helmet selection. It was seemless. I'll shop evo.com in the future.
Overview
evo has a rating of 4.7 stars from 30,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with evo most frequently mention and customer service. evo ranks 77th among Outdoor Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members