eVitamins has a rating of 2.6 stars from 214 reviews, indicating that most customers are generally dissatisfied with their purchases. eVitamins ranks 184th among Vitamins & Supplements sites.
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Could not find this produce anywhere until I stumbled upon eVitamins web site. I left a message being I ordered on a holiday to verify it was in stock. Promptly received a professional and friendly call back next business day to tell me it was ready to ship. Awesome customer service! Thank you!
The orwer maee on sept 23 was jota delivered and the refund was never sent back. They don't answer email neither call. Bad reputation damage all online vendor. Evitamins does not act as honest company
The orwer maee on sept 23 was jota delivered and the refund was never sent back. They don't answer email neither call.
Bad reputation damage all online vendor.
Evitamins does not act as honest company
Tip for consumers:
Sadness
Products used:
Vitamns
They say it's in stock take your money and then do not deliver. You have to inquire through their cust care to get your money back. No regard for their customers. Sleazy company
They show that they have it boxed and ready to ship a week later but when you get thru to them they admit they don't have the product
Stay away from this company there are more honest companies on the internet
Tip for consumers:
Very sleazy vompany
Products used:
Theracran one
They will take your money and make you wait for months, customer service never answers you emails to cancel. It is a nightmare of a company! Stay away!
This website run by incompetent staff that has can't do attitude. EVitamins offers free shipping with $49.00 purchase and they have a $10.00 coupon that applies to your purchase. I tried to order vitamins that totalled $58.64 and then applied $10.00 which bought the total to $48.64 and the I was charged almost $9.00 for shipping. I called the eVatiman and left a message. Some idiot called me back and I told him what had transpired when I tried to order free shipping. This incompetent person have no customer service standards and would not allow me for free shipping even my purchase was ove $49.00. Buyers stay away from this Ripoff company.
Attention fais payer une taxe en plus APRES.
Ne rembourse pas les frais de livraison (même si vous passez par Paypal).
Et vous bloque ensuite votre compte!
Tip for consumers:
Be careful to pay an additional tax AFTER.
Does not refund shipping costs (even if you go through PayPal).
And then blocks your account!
Products used:
Attention fais payer une taxe en plus APRES.
Ne rembourse pas les frais de livraison (même si vous passez par Paypal).
Et vous bloque ensuite votre compte !
I didn't receive the product and in the website says it shipped, never received the money back or anything about it..
After paying in full on my first (and only!) purchase, I received a mail from them saying they will be deducting 2 additional small nominal fees to verify whether I exist! Surely the first transaction and the approval thereof was sufficient enough? I recall the mail being something along the lines of; if I don't hear from you your order will be cancelled (zero mention of a refund). I of course begged and pleaded that they not cancel my order, and sent them the proof of the additional funds deducted (not once did they ever offer to refund me on these or deduct it from my initial purchase amount!) but now, 3 weeks later, no product, no response and a very pissed off customer! Really poor customer service and I highly suggest you pay the few dollars extra off a more reputable site so that you actually get what you pay for.
They took my money over 2 months ago. Never received the order. Customer service is telling lies.
Ive spent over$ 210 on this order.
Looks like I WOULD NEVER SEE MY ORDER OR MONEY AGAIN
No order placed but debited my card WITHOUT AUTHORIZATION. SLEAZY SHADY. Their response: crickets! These people are thieves.
Its been nearly two months since we placed various orders with EVitmamins. We received one order about a month after placing the order. We currently have 3 other orders that are sitting in the customs shed somewhere in Mexico. EVitmains should never offer international shipping to Mexico. I know it can be done and is done thousands of times a day with other companies such as Amazon or Mercado Libre in Mexico. But they don't and the customer is left with money spent and no merchandice received. FOR INTERNATIONAL ORDERS BUYER BEWARE.
Nearly two months later (nov 20) still have not received the orders
This site is a scam. I ordered 2 months ago a package never received.
The site presents a lot of products that it does not have in stock, with a price more attractive than the competing sites.
Except he does not have the vast majority of these products and marinates the customer:
- for the reception of the parcel: an email of Pete M. Reassures us by telling us to wait, that the delays of sending are very long.
- for the refund request after 2 months of waiting: an email from Pete M. Reassures us by apologizing and telling us that the exact amount of the order has been refunded on our credit card.
My bank checked, she has no record of the refund and told me that they had other complaints for this site.
Many opinions are negative on Spanish, French, German and Anglo-Saxon sites.
This site is a pure scam,
Ordered 2 months ago and never received products because they advertise some of the lowest prices on the internet, there in that lies the first part of their bait and switch scam. Called customer service to address my problem and she said she was unsure why my order hadn't been shipped because all but one item in stock. She was supposed to email me after she further researched the issue and I never received anything. I think that they are a start up company, listing merchandise when it's not in stock, meanwhile people are making orders and waiting while stock at other reputable business is being sold out. This company is selling you out, not to be trusted, hasn't got back to me in email and this has nothing to do with Covid-19, every other establishment has gotten back orders to me. This company is untrustworthy, unscrupulous, and therefore will hopefully disappear soon, and not cause anymore disruptions in peoples lives solely for their own profits and gains.
Due to the incorrectly stated price of the goods (twice the price paid), I had to handle the customs procedure and pay additional fees. The goods can be returned within 30 days, but the goods were delivered after 4 months. They say they are sorry, but goods cannot be returned. EVitamins never again.
Order ******* never received the items, no refund also, And customer care never responds. The site created only to cheat. They even give fake tracking IDs.
Evitamins claim that once your reward credit balance is over 300$, you can get cash back. What they did with me is, the minute my reward credit balance exceeded 300$ they suspended my account. So I cannot purchase anything from their site whether I'm using my reward balance or not. I also can't get cash back. I contacted them and It's been 3 months now and still nothing happened, my account is still suspended. I asked them to delete my account permanently because I no longer wanna buy anything from this scam website, and still nothing happened. They don't wanna unsuspended my account and they don't wanna delete my account.
Run away from this website, stick to other great websites like iherb.
They didn't even bother shipping my order for several days, then use the WORST shipping service possible, FedEx Smart Post. Evitamins has had my money now for 15 days & I STILL don't have my order, not even international either. HORRIBLE service! Never ordering through Evitamins again
I ordered one item, it took one week for the item to leave their facility. I am still waiting on the item.
Tip for consumers:
Don't use this company, very long ship time
Poor service, products did not arrive, would not offer refund. Told they will arrange an investigation and had no follow up in several weeks, read other complaints of similar nature
I had terrible experience with eVit.
EVitamins sells vitamins from unknown manufacturers. When I asked them to send me a manufacturer's name- they send me a wrong website and wrong phone#. I considered that this products was probably made in the basement.
I was going to make a return but it was not so easy: the products have never been delivered to my address. I was waiting the package more than 3 months. Their customer service sent me several templates with their 'apologies'. Looks like that eVitamins just a registered in the USA ( or UK) company and operate from different not English speaking country. It was impossible to communicate to a live person.
I live in Canada and I would not advice Canadians to order anything from evitamins.
If your order does not get your address they apologize and say that it stuck on the border ( template with your name in it). Actually your package won't be traceable after living the company address.
It's been a completely company's fault. They refused to return money sending me endless templates. This company is dishonest and sells suspicious products.
I bought a product and when arrived I've noticed that the Expire Date was the next month. I should take this during at least 3 months, at least! Try to contact the Customer Service and of course they didn't reply. I do not recommend eVitamins at all.
They have cheap products because they bought them with a lower Expiration Date. In the end you pay less but you don't use the entire product. Is it worth it? No!
Comprei um produto, quando chegou reparei que no mês seguinte expirava. Deveria tomar este suplemento pelo menos durante 3 meses, pelo menos! Tentei contactar o Serviço ao Cliente e claro que não atenderam. Não recomendo de modo algum a eVitamins.
Os produtos são mais baratos porque eles compram-nos com uma data de validade inferior. No final de contas pagam menos mas não utilizam o produto até ao fim. Compensa?! Não!
Ordered 4 products, only received 2. No reply from customer service despite sending evidence of not receiving full order. Avoid this site at all cost.
I ordered melatonin which was listed on their website. It took them a week to let me know it was out of stock. They promised me a refund in 3-5 working days. It didn't arrive. I had to chase them several times and it finally arrives a week late but was also £5 short. Avoid at all costs!
Hello Tomasz,
We apologize for any confusion regarding the refund processed back to your account. Your refund was successfully issued and approved by your card issuer on 2/6/2018 at 9:12:41 AM EST for the full amount captured. We have sent a screenshot with these details for review to clarify any confusion. We hope these details are helpful and if there is anything else we can assist you with please feel free to contact us.
Regards,
The eVitamins Customer Support Team
Don't shop. They didn't send me the package I had paid for after 2 months. Don't shop. They didn't send me the package I had paid for after 2 months.
Buy vitamins, supplements, skin care, beauty and more at eVitamins. Receive low prices, amazing rewards and fast free shipping on eligible orders.
Greetings,
We are very sorry for any issues you have experienced and your order has been refunded. Please know that we ship to countries worldwide and always provide real tracking ID's. We very much value all feedback so that we may continue to improve our service. If your have any other questions or comments, please let us know.
Sincerely,
The eVitamins Customer Support Team
https://www.evitamins.com