eVitamins Questions & Answers

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Here’s what consumers have asked with answers from eVitamins staff and previous consumers.

3 questions answered
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Question:

Is evitamin site payment gateway secured? it didn't gone through password and the payment has been processed without password.

Answer:

EVitamins believes that our customer's security is of paramount importance. Therefore, we utilize the latest technology in preventing fraud and protecting our customer's private information. Using Secure Socket Layer (SSL) technology, all information provided by customers on eVitamins.com is encrypted. EVitamins utilizes technologies including Transport Layer Security (TLS) and database encryption to ensure the privacy of your personal information. When you make an online purchase, our advanced security technology uses strong secure protocols to send your personal data to us, making it practically impossible for someone to intercept and extract that data. To further protect your information, we utilize state of the art back-end systems and restrict employee access to your information. Any time we share your information with a third party consistent with our Privacy Policy, we utilize technological and contractual safeguards to keep your information safe. While we are confident ordering online is safe and secure, if for any reason you cannot access the secure server or feel uncomfortable ordering online, please feel free to place your order with us by phone at 1-888-222-6056. As a general practice, it is important for you to protect against unauthorized access to your password and to your computer. If using a shared computer, be sure to log out of your account prior to leaving the computer.

By e V.,
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Question:

May i cancel my order and have the $ placed back on my card? it's been 5 days and my order has not been processed. i had a problem with delays last time i ordered from this company but i'm concerned my order won't go through this time.

Answer:

Thank you for reaching out to us. For any order inquiries please contact our Support Team with your Order Number directly at https://www.evitamins.com/contact. We look forward to hearing from you!

By e V.,
Question:

I normaly buy bar leans lemon zest swirl from amazon. you are a lot cheaper. how long does my delivery take, i am in uk and how is yours so much cheaper? is it fresh?

Answer:

Thank you for reaching out to us. We are happy to advise we do offer International Shipping, details can be viewed at https://www.evitamins.com/shipping-vitamins-to-united-kingdom. The shipping cost and transit time of your order will depend on the total weight of your order and is based on the method of shipping you select at the time of checkout. To see a full list of available shipping methods and options, please add the desired products to your shopping cart and then use the Shipping Calculator in the basket. At eVitamins we pride ourselves on providing the best products available. EVitamins only sells 100% authentic products purchased directly from manufacturers or manufacture's authorized distributors that are fresh. We work hard with our suppliers to provide the best pricing to the customer available. If you have any further questions, please feel free to contact our team directly at https://www.evitamins.com/contact.

By e V.,

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Typical questions asked:
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