Overview
Evisa Express has a rating of 4.4 stars from 190 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evisa Express most frequently mention and easy process. Evisa Express ranks 3rd among Immigration sites.
This is the worst visa agent I have ever met and I wish I could give -10 for review
Right away when I summited my application I just wanted to withdraw it as it was super expensive fee for €249! 10 times while the immigration actually only charge you for $25!
You won't find the amount they gonna to charge you as it was a very tiny gray number hiding at the corner of the pages. Immediately I sent them emails and tried to cancel this order but no reply as it's on Saturday. No one answered the hotline as it's on Saturday. Then I applied an Visa for exactly the same information on Sunday through Immigration directly. And called Evisa Express on Monday then they told me it is impossible to cancel my order as it was summited to immigration right away when receiving my application. Yes they have people to check email and send applications out but no one will response to your request! Your guys are just lying! And tell me that the fee is higher as my entry day is near! Excuse me I applied the same visa from Immigration Department one day later and it is just a normal one not rush or emergency!
Really appreciate your service. So easy to submit the papers, and fast response from their team made it so quick. Got the visa successfully and with no hassles on our side.
I made a major error on the application and asked for a refund. They were efficient, professional and sorted out the refund same day. Great service, I'd use them again
Their staff were so co-oeperative. We called them and they explained everything in great detail; no fuss. Would highly recommend their service to anyone.
My review and experience I share. I submitted paper through evisa express for oman evisa. I'm UAE resident. I got visa within 3-4 hours even holiday for EID. Great job.
Habib UAE
I thought this was the official visa site, It said I had to get an urgent visa at 249 euros for Vietnam for a week, it said the earliest I would get it was in 5 days time, for 249 euros. When it came up in Euros and with this SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ SPÓŁKA KOMANDYTOWA after I said. I knew I had been ripped off, still no money back from PayPal. They tried to get me to pay an additional 50 euros to. Release the visa I had cancelled. I nearly cancelled my flight and accomodation as I was flying in 3 days. DO NOT USE THEM. DO NOT BELIEVE PAYPAL WILL GET YOUR MONET BACK.
Hello,
Thank you for sharing your opinion with us.
A standard Vietnamese evisa application usually takes 5 business days to be processed. As your declared date of travel was less than 5 working days away at the time you submitted the application, our website informed you that rush processing had to be applied in order to ensure timely issuance of the evisa. Kindly note that rush processing is not available on the Immigration Department's website - this is a unique service and that's why it entails a higher processing fee. The 2-business-day rush option costs 249 EUR whereas the 1-business-day one costs 299 EUR - in the case of your application, the latter option had to be applied to secure your evisa before your planned departure for Vietnam and that is why our Support Team contacted you concerning the additional 50 EUR fee.
If you have any concerns regarding our service, please contact our Support Team at support@evisa.express.
No comments, worst service ever. I would not recommend it. It is a list of money, better to try in a different way.
Dear Sir/Madam,
Thank you for your feedback. Our agency is not a scam, we are a legally registered company which acts as an intermediary between travelers and the Immigration Office of a given country.
We do not issue visas ourselves as the Immigration Department is the only authorized institution to do that, however, we do provide our clients with legitimate and valid documents obtained using the official Government portals.
Feel free to contact us if you have any further doubts or questions.
Will charge 3x-10x what the embassy charges. For Australia they haven't returned my visa. I did it on the AUS sight and it took 10 mins. Scam.
Dear Sir,
Please note that it is indicated on our website that we are a private Agency not affiliated with the Embassy or the Government. The difference in price is due to service fee, as an experienced Agent takes care of your eVisa file and makes sure that the process goes smoothly, which is always the case when using a service of a Third Party Agency. Before applying, applicants should check the website they are applying on. All the information about our Agency is visible to applicants. The decision to apply for an eVisa with an agency was made by you.
For any inquiries regarding cancellation or resending of the approved eVisa, it is advised to contact our support team, either on our hotline or via e-mail. Regards
Stay away from them! Biggest Scam on the web Be Aware Buyers.
Please Read Reviews before using them
** Save your money and stay away from them **
Dear Sir/Madam,
Thank you for your feedback. Our agency is not a scam neither fraud, we are a legally registered company which acts as an intermediary between travelers and the Immigration Office of a given country.
We do not issue visas ourselves as the Immigration Department is the only authorized institution to do that, however, we do provide our clients with legitimate and valid documents obtained using the official Government portals.
Feel free to contact us at support@evisa.express if you have any further doubts or questions.
Very fast reply and easy to get the visa. I would like to thank you by this way to have a visa. Excellent Job!
Quick and easy process. Very helpful and quick to reply with any further documents required. User friendly prcoess
This is a non trustworthy company. I submitted a visa application correctly (I was very careful) and their date for the application was 1 week ahead. This meant I couldn't fly in for my intended schedule. When I called them they said of course they cannot change the date. They offered me and emergency visa for 800 euro (this is supposed to be processed within 2 hours). I was about to pay this because I was desperate. When I called them again to ensure this would allow me to fly the next day still they said it only works for flights departing after 4pm the following day. This makes no sense. Whats the point in paying huge money for something to be processed in 2 hours if it's not applicable to most flights the following day?
This company preys on the desperate and does everything they can to not process your visa application because they know if it gets too close to your flight departure date you will pay a lot more out of desperation.
Also they kept saying my passport photo was not clear enough. I'm using a Samsung Galaxy A32 which has great camera quality. I followed all instructions and double checked the photo quality and it was perfect. This is done deliberately so you can't fly in when you are supposed to so they can charge you for expensive emergency visas.
The cost of the visa application was about 3x more than if you go direct to Vietnams immigration departments process.
Don't use this company they do not have your best interest in mind. This is setup to take money from desperate travelers and they will use any false excuse to not process your application.
I wouldn't trust the positive reviews. It's clear many of them are fake due to the broken English, and the repetitive types of comments you can see.
Dear Sir,
We have provided all the possible help and guidance we could at the time, considering your urgent situation. Rush processing can only be offered during the working hours of the Immigration Office of Vietnam and such eVisas are issued according to the provided working hours as well, which is why it is essential for us to consider the timezone difference. It is needed to provide clear set of documents as well in order to successfully process the application, if such copies are blurry/cut from the sides/showing watermarks or light is reflecting on them, they are not acceptable and using them to apply for eVisa would result in eVisa refusal. The difference in price is due to us being a private Agency, as you are being charged with visa free, service fee and processing fee, as an assigned Agent is carefully taking care of your file and providing all the needed assistance.
This company is a SCAM. Beware
They charged me 10 times the amount for a visa and refused to refund me. DO NOT USE THIS COMPANY. THEY ARE SCAMMERS
Dear Sir,
as it was explained, visa service was provided to you accordingly, as your nationality is eligible for eVisa process according to the Immigration Office's website - if it was not required, the website would not allow to proceed further. Our service has been finalized accordingly and the correct eVisa document was issued.
If you doubt our credibility, we advice you to check our Terms of Service and Privacy Policy, as we are a registered company that has been in the eVisa market since 2016.
Muito atenciosos,essa e a segunda vez que viajo para pais da india,amo tudo de a cultura,e o carisma do povo indiano! Amo a india.
After spending six hours on the official Vietnamese government site to apply for a visa I gave up. After a quick search I found Evisa Express. In 20 minutes I had everything filled out, paid for and sent for processing. Four days later I received my visa! Very simple and quick service. I would definitely recommend using this site.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, thank you for sharing your opinion with us.
Kindly be informed that standard processing time for Vietnamese evisa is 5 working days, whereas it's 1-2 business days for rush processing. Your declared date of travel was less than 5 working days away at the time you submitted the application, which is why the website informed you that rush processing would be required in order to secure the evisa on time. Please note that the price will always be higher if you apply for a visa through a third party as it includes service and transaction fees on top of the consular fee paid to the Immigration Office. The final cost of our service is always presented to the Applicant during the payment stage - the amount may vary depending on the chosen evisa type and processing option, so it is shown after the relevant information has been provided. We would also like to point out that rush processing is not available on the Immigration Department's website and there is no guarantee that a traveller would receive their entry permit before their departure for Vietnam.
As for our hotline, it is available from Monday to Friday, 8AM-4PM CET. There is a dedicated Support Team actively answering our Customers' queries via email on the weekends, when it is not possible to contact us by phone.
If you have any concerns or doubts regarding our service or the credibility of our agency, you can refer to our Terms of Service which can be found on our website for each Applicant's perusal. You can also contact our Support Team at support@evisa.express for any further queries.