Evisa Express Reviews Summary
Evisa Express has a rating of 4.4 stars from 197 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Evisa Express most frequently mention and easy process. Evisa Express ranks 3rd among Immigration sites.
I have always had no problems at all. Simply fill out the questionnaires, upload your photo and done. Awesome.
Simple and straightforward like I had mentioned. Great job
It was difficult to know on which web site I should submit my request as there are many web sites for visa. Once I choose one, the process was easy and clear. I received notifications my order and I was able also to check myself the status of my order.
Evisa Express offers a straightforward and user-friendly online process. Filling out the form was quick, and my visa was approved without any issues. Highly recommend their efficient service!
Thank you for great service! Application process was user friendly and response fast.
This was a pleasant surprise, for the process to be easy to follow, with clear communication at each stage
In received the link for my agency. So easy fill the questionary and wait 2 days and receive my visa.
Thank you
Great to deal with very prompt service and very quick response
Herzlichen Dank für die prompte Erledigung. Super einfaches ausfüllen der Vordrucke.
Sehr freundlicher Umgangston und immer wieder der Hinweis dass bei Problemen die
Telefonische Hotline zur Verfügung steht. Ich fühlte mich sehr gut betreut, Danke.
Es ist aufwendig,aber die Bearbeitung war sehr schnell ich war super zufrieden.
Vielen Dank
Hello, my request was dealt with quickly. I would recommend this service to my family and friends.
Thank you for processing my Visa very quickly, I really appreciate. I have also shared this link to my friends and family.
I'm giving this "service" 2 stars only because they did continue a dialogue with me in a courteous manner from March of 2024 until December of 2024. I've now given up. This company may be (?) helpful to some people under some circumstances, such as those applying, perhaps, for multiple visas in different countries (?).
My experience was as an American citizen applying for a visa to Australia. This site came to me under false advertising (the fastest and cheapest way to get a visa to Australia.) The facts are I never got the visa nor a refund (of around $80 USD, I think it was) after more emails that I can count. The last round of communication was in which they repeatedly told me they had refunded the money to my bank. My bank had no record of this and Evisa refused to tell me when this refund was issued, how much, and on what date.?
Instead, I later got my visa through the Australian government (look for "au" at the end of the link) for less than $20 in less than 3 minutes.
I hope this review is helpful to anyone considering this company.
Was charged double the price for a visa to Vietnam.
Was tricked into thinking I was dealing with the Vietnamese government. They pay google to direct you to their website.
Wasn't until after I paid that I questioned how expensive the visa was. I tried to cancel because the money had not yet left my account but they refused. Polished based company ripping off unsuspecting travelers all over the world.
Hello, thank you for taking the time to share your opinion with us.
We would like to point out that our website states that "We are an independent agency. We are not affiliated with any branch of the Vietnamese government or with its website." This information is included in the top part of our website, right under "Apply for your Vietnam E-visa in 3 easy steps!" section.
Our agency is a legally registered company which acts as an intermediary between travellers and the Immigration Office of a given country, facilitating the evisa application and taking care of the whole process for the Applicant. The price we charge is different because it includes the service fee, the processing fee, and the transaction fee - it displayed during the submission process so the Applicant can decide if they accept it and wish to proceed further. Furthermore, before submitting the application, the Applicant is asked to accept the company's Terms of Service which also emphasizes the nature of our business.
As for the withdrawal of your application, kindly be informed that if an evisa request has already been forwarded the the Immigration Office, we are no longer able to cancel it and issue a refund (this is stated in our Terms of Service). We strive to process applications promptly upon submission as it is our goal to provide evisas for travellers as quickly as possible.
On recent experience, this company sold me worthless documents at three times the price of an actual one (Visas). I complained. It has treated me with disdain! A scam and ignorant company. I would steer clear of them!
Dear Sir/Madam,
Kindly be informed that we Our agency is a legally registered company that has been a part of the evisa market since 2016 and has helped thousands of travellers in issuing evisas to countries all over the world.
As it is menioned on our webiste, we are not affiliated with any embassy, but we only use authorised government websites to submit applications for our Applicants, so rest assured that the evisas issued with the assistance of our agency are valid and traceable in immigration systems. Our Applicants get a team of specialists looking after their application,
Verifying the provided data, making sure everything is submitted to the immigration system correctly, and contacting the Immigration Office on their behalf in case of any additional requests made by the authorities.
Please noet if you were to apply directly by yourself on the Government's website, the price would be different.
When you apply with an Agency, the price will always be different, because you're being charged with visa fee, service fee and processing fee, as we're the ones handling your travel paperwork and contacting the Government for you.
As it is started in our terms of servie, when the servie has been provided, we cannot cancel the process and issue you a refund for the application.
Will charge 3x-10x what the embassy charges. For Australia they haven't returned my visa. I did it on the AUS sight and it took 10 mins. Scam.
Dear Sir,
Please note that it is indicated on our website that we are a private Agency not affiliated with the Embassy or the Government. The difference in price is due to service fee, as an experienced Agent takes care of your eVisa file and makes sure that the process goes smoothly, which is always the case when using a service of a Third Party Agency. Before applying, applicants should check the website they are applying on. All the information about our Agency is visible to applicants. The decision to apply for an eVisa with an agency was made by you.
For any inquiries regarding cancellation or resending of the approved eVisa, it is advised to contact our support team, either on our hotline or via e-mail. Regards
Evisa express has a website address similar to the cambodian government website and charged Euro 99 for a cambodian visa when I paid $36 on the cambodian govt website for my wife's visa. This company is 3x more expensive and making 200% profit. Shameful. When I asked for a partial refund, they refused. Disgusting company with no morals. DO NOT USE THEM!
Dear Sir/Madam,
Thank you for your opinion.
Please note that the price for issuing an eVisa will vary depending on the processing website. We are an agency and provide extra support, as we are the ones handling your travel paperwork and contacting the Government on your behalf, therefore our service fee is different from the official.
Please be informed that the information regarding the refund policy is included in our Terms of Service, which each Applicant is asked to accept before submitting an application with our agency. We ask for your understanding.
Should you have any questions or concerns, please contact our Support Team at support@evisa.express.
Best regards,
I made a major error on the application and asked for a refund. They were efficient, professional and sorted out the refund same day. Great service, I'd use them again
I used Evisa Express to buy the ESTA USA. From what I've read, it is a document essential to travel to America. If you don't have it, you will be required to go back home. I applied at their webiste and I must admit the application form was clear, but I have been waiting WEEKS for approval. Luckily I got it on time. Of course I contacted the support team and they said they did not issue my visa sooner because there was a long time between the application and departure date. Still, I'd be less worried if I knew it sooner... Good service and helpful staff but they shouldn't make you wait this long!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Sir,
Kindly note that we have contacted you back in March regarding your application, as we were missing the correct essential documents in order to proceed further, however we have not received a response from you until May, when you requested for the refund to be provided instead and for the application process to be stopped, thus no further steps regarding the application process were taken on our end. We have initiated the refund process immediately after your request, but it has been blocked by our bank, as you have disputed the transaction with your bank. As you have raised the dispute, contact your bank if you have still not received your money. Please note that we are no longer able to assist you regarding the payment, since you have made a chargeback request with your bank, as it was explained to you over the e-mail.