• Everything5pounds

Everything5pounds

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Overview

Everything5pounds has a rating of 2.9 stars from 23 reviews, indicating that most customers are generally dissatisfied with their purchases. Everything5pounds ranks 1812th among Women's Clothing sites.

  • Service
    5
  • Value
    6
  • Shipping
    6
  • Returns
    4
  • Quality
    5
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
3
13
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What reviewers want you to know

Positive highlights

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Critical highlights

  • It is just £5 worth of an item but it is my £5 not yours-
How would you rate Everything5pounds?
Top Positive Review

“Love it!”

Philippa s.
6/19/22

I was a bit wary of ordering from this website after reading some of the reviews, but my experience has been fantastic. Every single item I have liked and the size has been good. The quality has been better than expected and the delivery pretty quick. I haven't as yet had to return anything, but having ordered three times now if I get anything that isn't what I want I'll probably just take it to the charity shop. Personally I would recommend this site.

Top Critical Review

“Lying all the time and won't help. No items sent”

Laura R.
5/4/22

Paid for next day delivery, items never arrived. Royal Mail tracking states they are still with the company but when I email for help they just send the same unhelpful response. I have no idea where the order is or when it will arrive. They won't refund the postage I paid for next day even though they don't provide the service promised. Would like a simple answer for where my order is and when to expect it hit can't seem to give me a proper answer just the same automated replies

Reviews (23)

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Reviews that mention popular keywords

item (11)
Thumbnail of user taralesht
1 review
1 helpful vote
October 9th, 2020

So I noticed that they actually charge me 5.57 GBP per item ( no I am not talking about shipping, shipping is about 19 GBP to where I am on top of that) and I didn't notice this for the last 5 years because I am shopping from outside of UK and must select another currency. I only noticed this because a friend told me that she thought that it is dodgy that they don't let customers from abroad select GBP as preferred currency to display. I think that they should be a bit more honest about this. Anyhow, still quite affordable and they are shipped from the UK so you have some comfort that they're probably at least correctly sized. I ordered around 20 items, bits of everything, shoes, clothes, accessories. A lot of them has this mouldy smell of things left in moist storage, but I guess it is expected of this kind of leftover sales. Gave them all a hot wash twice and hung them in the sun and they're good to go for me. I have gotten some surprisingly nice shoes I probably would have paid triple for as well, so they are not all bad. They need to be more careful cutting tag on neck because 1 had a puncture hole, but I have long hair so I decided not to fuss about it this time, since I had bigger problems. I had problem with 3 items, 1 was not in there(in fact the order history in my account showed that they indeed did not send it to me as that item was not changing to status shipped when everything else was) and 2 were wrong item or wrong description on site(which they did agree and refund for but never corrected, it's still wrong on the site). Fortunately I pay with paypal, so after I didn't get more than an automated reply from contacting them through their own site, I wrote them through resolution center and after writing back and forth and sending photos, I was refunded. 5 years ago my first order never came, and it's still processing to this day.

Tip for consumers:
A lot of the things are out of fashion but if you pick some basic pieces you might get a nice bargain! It is a hit and a miss, but it's part of the fun.

Products used:
Basic clothing

Service
Value
Shipping
Returns
Quality
Thumbnail of user leannee1
3 reviews
19 helpful votes
January 27th, 2016

Have made several orders with this company and have always been impressed with the quality of items and the price.
I have had a few issues when items are shown as available on website which are subsequently sold out when I try and complete checkout.
Professional customer service team who offered immediate free collection when incorrect item was shipped and arranged replacements quickly.

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About the business

Everything 5 Pounds - Check out our fantastic new arrivals which are all just? 5 each. From dresses, tops, Knitwear, footwear, Bags and shoes we have all the clothing you could need for just? 5.

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