• EventTicketsCenter

EventTicketsCenter

Overview

EventTicketsCenter has a rating of 4.4 stars from 12,887 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with EventTicketsCenter most frequently mention great experience, easy process, and service fee. EventTicketsCenter ranks 3rd among Tickets sites.

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 85.3%
Positive
7,159
Neutral
809
Negative
425
58
See all photos

What reviewers want you to know

Positive highlights

  • I would recommend using this platform again to order tickets.
  • Good ticket purchase was good we will see on day if event if everything goes smooth.

Critical highlights

  • The tickets were not worth the $200 (including the service fee) that I paid for them.
  • The info wasn't available on contacting customer service., wa very poor on contacting the company
How would you rate EventTicketsCenter?
Top Positive Review

“Fees a bit excess”

Kimberly H.
2/29/24

Easy ticket purchasing but add-on fees are excessive. Seems like a lot of gouging. Been a heavy concert goer for nearly 40 years (well over 200 shows) and rising "garbage" fees these days have deterred me from many concerts over last decade. Younger-up-and-coming generations can't afford this crap! When my generation stops coming…who will show up if y'all continue to price people out of getting tickets?

Top Critical Review

“Very disappointed!”

Terry R.
1/22/24

I had purchased tickets to an event that was held this last week. With the bad weather that came in and shut down half the state, closed roads all over. I could not drive out of town let alone to this event. I contacted them and nothing they could do about this because I didn't spend the extra for insurance. Very disappointing.

Reviews (12,887)

Rating

Timeframe

Other

Reviews that mention popular keywords

order tickets (237) service fee (358) ticket purchase (341) seating chart (84) event tickets (219) customer service (92) delivery fee (65) box office (26)
Thumbnail of user tracys1182
1 review
0 helpful votes
July 17th, 2022
Verified purchase

Easy in general. Wish they didn't hit you up with all kinds of offers at the end of payment.

Thumbnail of user kimberlyh2323
1 review
0 helpful votes
February 29th, 2024
Verified purchase

Easy ticket purchasing but add-on fees are excessive. Seems like a lot of gouging. Been a heavy concert goer for nearly 40 years (well over 200 shows) and rising "garbage" fees these days have deterred me from many concerts over last decade. Younger-up-and-coming generations can't afford this crap! When my generation stops coming…who will show up if y'all continue to price people out of getting tickets?

Thumbnail of user victorg419
2 reviews
0 helpful votes
July 8th, 2022
Verified purchase

The title said it best. I cannot wait for another show to come into town! Best day ever.

Thumbnail of user dalec500
1 review
0 helpful votes
December 12th, 2022
Verified purchase

Fine. Here are my fifty characters which are required by this software. Now let me go.

Thumbnail of user lynetted64
1 review
1 helpful vote
April 26th, 2022
Verified purchase

Obtaining the tickets was quite easy. The add on choices for protection and credit card things was a pain. Then verifying the purchase took more time than necessary. I realize some things are for our protection but this seemed to go beyond necessary. Also, I shouldn't have to have 50 words in a review if I can say it in 3 or 4.

Thumbnail of user matts1305
1 review
0 helpful votes
July 13th, 2022
Verified purchase

Pretty Easy to do online. Would be nice if there was an option to see the row and seat.

Thumbnail of user brendaj1350
1 review
0 helpful votes
February 9th, 2024
Verified purchase

Step by step process which helps me as I'm not crazy doing things on line. Paid much more than wanted but great gift for my husband.

Thumbnail of user rogerd682
1 review
0 helpful votes
July 12th, 2023
Verified purchase

Tickets to Beach Boys were a good price. But the $20 "processing fee" add-on per ticket was not disclosed up front. I would still have bought them anyway, but perhaps would have chosen different seats. Up front disclosure is the only fair way to price tickets. This reeks of the same kind of pricing the airlines use now. Just tell us the whole price up front, please!

Thumbnail of user darinm94
1 review
0 helpful votes
August 14th, 2022
Verified purchase

Seating chart versus pricing doesn't sense. In some what appears to be a closer seat has a lower price than a further out seat.

You don't see the convenience fee until after you put in all of your pertinent information.

Not getting the tickets until 2 days before the event is a bit unnerving.

Thumbnail of user joshuam1056
1 review
0 helpful votes
May 3rd, 2022
Verified purchase

It was easy no issues at all just went through the steps. Honestly the toughest part is that i have to use 50 characters to do this review.

Thumbnail of user aristidess2
1 review
0 helpful votes
July 25th, 2022
Verified purchase

It was good, but i didn't like that at the end they told me my tickets will or will not on the selected location, shou

Thumbnail of user rickd563
1 review
0 helpful votes
July 18th, 2022
Verified purchase

Good experience easy to use and navigate the only thing I would like is better detail on the seats being purchased.

Thumbnail of user anitab560
1 review
0 helpful votes
November 22nd, 2022
Verified purchase

More affordable than other sites.
User friendly site.
Would be nice if prices were in Canadian dollars since shopping in Canada.

Thumbnail of user deborahp1423
1 review
0 helpful votes
May 12th, 2022
Verified purchase

No problems there are ticket avail with "zone seating" i didn't understand the entire floor highlights when that is selected.

Thumbnail of user davidc9023
1 review
0 helpful votes
January 17th, 2024
Verified purchase

Positive. Everything worked out. Pretty high charge for service fee. I don't understand the fee, but that's how it goes.

Thumbnail of user martinc1037
1 review
0 helpful votes
February 7th, 2024
Verified purchase

Great, it was very easy to navigate the site and look at the map. Thank you for your assistance.

Thumbnail of user kenp491
1 review
0 helpful votes
February 27th, 2022
Verified purchase

It was good. Information was OK. Purchase went smoothly. Nothing else to say.

Thumbnail of user ericw2073
1 review
0 helpful votes
November 6th, 2023
Verified purchase

I purchased tickets for Princeton vs. Rutgers at Cure Arena in Trenton, NJ for tonight. 11-06-23.

Easy transaction

Thumbnail of user shannonl491
1 review
0 helpful votes
March 14th, 2022
Verified purchase

Was easy and user friendly. Now I just hope my tickets show up in my e-mail?

Thumbnail of user toddw438
1 review
0 helpful votes
February 27th, 2022
Verified purchase

This was easy and streamline. Hope the event is a good time.

Thumbnail of user alisham173
1 review
0 helpful votes
January 7th, 2024
Verified purchase

Process was easy and quick. Will recommend to others. Very likely to use this service again in the future.

Thumbnail of user melanieh493
1 review
0 helpful votes
May 10th, 2022
Verified purchase

Myself and 4 other RN's are so excited to enjoy the comedy of nurse Blake after the past 2 difficult years. Ordering through the website was very easy and convenient and I loved the picture so we could see where the seats were located in relation to the stage. I would have given 5 stars had it not been for the $35 service fee. I find the to be high for tickets that are already $100 or more.

Thumbnail of user davidb11183
1 review
0 helpful votes
December 2nd, 2023
Verified purchase

Easy to order and find suitable ticket locations on the website. Hopefully delivery will be as easy.

Thumbnail of user evanl134
1 review
0 helpful votes
July 15th, 2022
Verified purchase

It was very easy and stream lined. The ability to pick the seating was ideal.

Thumbnail of user jennifers3976
1 review
0 helpful votes
March 9th, 2022
Verified purchase

The website was easy to order tickets and it was nice to see that your can buy protection for you purchase. The only thing I had a hard time was finding the area where I can save 10% on my purchase. It said use SAVE1S3CNKC in checkout, but there was so spot to enter it into too, :(

Thumbnail of user candiceo21
Customer S. – EventTicketsCenter Rep

Hi Jennifer, thank you for sharing your feedback with us. We are always looking for ways to improve our customers' experience and appreciate you taking the time to share your review!

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From the business

Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the World Series to March Madness can be found on EventTicketsCenter.com.

Event Tickets Center is a proud member of the Gainesville Chamber of Commerce.

Business History

Event Tickets Center started in 2005. Since then, over 1 million orders have been completed on EventTicketsCenter.com. We have upgraded and improved our website many times and continually focus on providing a fast and easy ticket shopping experience. In addition to ordering from your computer, table or smartphone, you can now order thru our dedicated iOS and Android apps.

Company Representative

Thumbnail of user candiceo21
Customer S.
Customer Support
Typically responds within 3 days
Open 10 AM to 6 PM, Monday-Friday. Call 855-326-8155 to place an order or ask questions about your current order. We would love to hear from you.

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