EventTicketsCenterReviews 17,007

It was not made clear that I would be charged a $7 PER ticket service fee prior to completing my transaction. It was over $100 that I didn't expect. I emailed the company the moment I received the email with my total. I didn't get a response. I called the company. I spoke with someone on the phone who said they could not help me. When I asked to speak with a supervisor they said they were the supervisor. I asked to speak with someone higher up and they told me it would not be possible.

Horrible customer service if I had to summarize.

They set up a website that looked just like the legitimate site for the Eccles Theater in Salt Lake City which caused me to mistakenly buy through them at an inflated price. They first promised to mail the tickets and then a few days before the concert, promised that the tickets would be at the box office window. They were NOT at the box office and we had to purchase a second set of tickets to see the show.

To their credit, EventTicketsCenter did refund my credit card for the original purchase, but this experience made me furious. Not a total scam, but really terrible, terrible service.

I spent over $300 on tickets to go to GI show. The show got canceled so i called to get my money back and they told me i am not getting my money back. She told me that they don't control when shows get postponed. ThEY DON' T GIVE REFUNDS TO POSTPONED SHOWS. Watch out for that. So they force u to either go to the show, if you can, or to lose out on money, $300 like i will. I dont know if i will be able to go do to my work schedule. I do understand that they can't control when a show gets postponed. But who really thinks that a show will get canceled 2 weeks before they are supposed to have it. I was really excited that i got the tickets to go. But now since I don't know when the show will be and i don't know if i will be able to get the day off for it and already messed with my schedule to get the day off to go, i got ripped of for the tickets. They are ripping people off do not ever use them. She told me that i wasn't professional. Sorry but its not my job to be professional its THE SUPERVISORS job since shes working for the company. She doesn't need to work for stressful places if she cant handle the way people way talk to her. JUST A REMINDER THEY DO NOT GIVE REFUNDS FOR POSTPONED SHOWS. THEY R A RIP OFF.

Event Ticket Center is a third party vendor that bring ABSOULTELY NO VALUE to its customers. Dont bother! Buy your tickets direct from Ticketmaster. I made the mistake of buying tickets for a concert that was cancelled & rescheduled for a later date (that I could not attend). All my friends whom purchased their tickets through Ticketmaster were all granted full refunds (without questions asked) and paid $22 LESS than what I paid for my ticket. I was not granted a refund by Event Ticket Center and instead was told to re-sell your tickets on Ticketsalessupport.com. Well since the concert was cancelled and reschedule (with NO NOTICE from Event Ticket Center), it was too short notice and the website did not allow me to re-sell them. So I was stuck with 2 tickets with no refund or opportunity for re-sale.

DO NOT USE THIS COMPANY, Brings NO VALUE and TICKET PRICES ARE HIGHER THAN TICKETMASTER!

DO NOT BUY FROM THESE SCAM ARTISTS. THEY TAKE YOUR MONEY, COULD CARE LESS ABOUT YOU AS A CUSTOMER AND POST FAKE TICKETS THAT THEY DO NOT HAVE AVAILABLE TO BEGIN WITH.

SAVE YOURSELF THE HEADACHE! I purchased tickets that were priced as $107 each ($30 more than what ticketmaster charges) but because this website said that they had closer seats available I was willing to pay the extra. 2 tickets ended up being $287.23 after ridiculous fees were added. The problem came when the customer service agent would not release the actual seat number to me, just the section and row.

She said that I had to wait for an email saying that the tickets were available (mind you - the charge was done while I was on the phone). So i waited and a hour and a half later I received an email saying that the tickets were not available and that they could offer me a $20 discount per ticket on a section that was extremely far away or a refund! I requested a refund and received no email response, so I called, the rep told me that I had to respond to the email, which was the seller. The email address was from *******@eventticketsco.com!

After being lied to by 2 reps and hung up on by one, I received an email from "customer support" that told me that I would get a refund within 7 days. I ended up purchasing tickets from ticketmaster (an actual ticket site that delivers your tickets IMMEDIATELY to you) and I am still waiting on my refund. Fyi they run more than one FAKE ticket company website so be careful!

COMPLETE *! SPREAD THE WORD!

*Language redacted by admin

So I asked the sale person to get me tickets to an event. I asked for a couple rows back from the front. I got me invoice and I was 30 rows back. They basically told me I was screwed and there was nothing they could do. I even bought the insurance they offered, and that did nothing for me either. A half hour went by after the purchase when I caught the mistake, and they took no responsibility for it. I just wanted them to move my seats and they couldn't do anything, I'm out $300... Bad business, I won't buy from them ever again.