On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.
Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.
Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.
There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...
EventTicketsCenter Reviews Summary
The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
When buying tickets, it shows the cost of the ticket, but you don't see the Service Fee until the screen with the Submit option, so if you accidentally hit Submit, YOU CANNOT GET A REFUND. When I called to inquire about a refund, you have to listen to a recording offering the option to call back over and over and over. After 20 minutes, I finally said, "customer service" and someone picked up and said they told me they could resell the ticket, but we have to pay one of the Service Fees. Why don't they give you the Service Fee cost BEFORE you see the option to Submit. The Service Fee was a forth of the cost of the ticket. THEY ARE CRIMINAL!
I bought a ticket for a show in Montréal and I was charged in US dollars which they don't say when you buy the ticket. I tried to cancel the order but they didn't accept
We apologize for the negative experience, Yacine, and will be looking into ways we can make improvements in this area in the future. Thank you for sharing your feedback with us.
Would be great if there were more than one band - a lot of money for one group
I don't want to take time for this review and I don't appreciate being forced to do so.
Fast and easy was a pleasant experience, wish I could have seen the actual inside of the building, the price was good but having to come up with 50 words to describe my experience was a bit overkill. So now I'm just typing random stuff. Thank you for this experience.
No difficulty understanding required fields and completing the required information. Clear instructions provided on site.
Hi Carole, thanks for taking the time to share your feedback with us! It sounds like you were pleased with the experience, is there a reason for the low star rating?
Easy process, just wonder if the purchased 3 seats are together, The map only gives section and row but not the seat numbers
Easy to purchase at a decent price and location Can't wait to go
I purchased tickets. They have asked me to write up to 50 words.
Easy and fast.I like e-tickets.it is very easy to get anything you like.thanks
The process was easy. I do hope the two tickets I bought are next to each other since it didn't say
The site is very easy to use but disappointing how much the extra fees were close to $100 over the ticket prices for two tickets
Good service. Surprised by the service fee not disclosed until the end.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tim, yes, the full and final price including fees is clearly displayed directly above the Place Order button. The All Sales are Final policy is standard across the ticketing industry (you can read more about it and why on our FAQ page) and is agreed to at the time of checkout. We're sorry to hear you were unhappy with the experience. If there's anything else we can do to help with your order please let us know.