On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.
Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.
Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.
There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...
The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Would prefer less service fee. Keep the cost reasonable for folks to be able to afford simple shows/
Just purchased ticket online with your service and haven't received email confirmation...
Appreciate you getting back to me either email or call...
First time using your service...
User friendly and self explanatory. Highly recommend
Able to search for the Best Seats without difficulty
Thank you. A pleasure doing this from overseas. It was easy to navigate the site and once confirming seats, it was a breeze
It was absolutely perfect! And I will use this service again. Will tell my family and friends to use it as well
Thank you, was great thank you, thank you, thank you, thank you, thank you...
Good - ease of use of the system. I hope the tics are legit
How come I don't have my seat numbers? I cant wait until two days before the concert! I have others that want to sit close to us! This is totally unacceptable.
Hi, Marie. Sorry about you experience. We don't disclose seat numbers to protect the identity of private sellers. They may be season ticket holders, for example. Again, sorry about your expereince!
Easy site to use. This part of the review is not easy.
It was easy to purchase the tickets, but I have no idea of the location within the row selected. I did not find the way of selecting the seats, it would be disappointed if I'm force to seat in a corner. The tickets are not received immediately like with other web sites.
Easy to purchase tickets- Process was fast and easy
I purchased tickets on the run not paying too much attention. I did not receive them instead I got an email to download the tickets which is very unusual, other sellers send the tickets as attachments. I never clicked on the link as it seemed suspicious. Within few days I started having fraud transactions on my credit card. Do not purchase tickets through them, they'll use your information!
Hi Luiza, Thank you for bringing this to our attention. We are so sorry this happened and would like to look into it. Please send an email with your order confirmation number to feedback@eventticketscenter.com so that we can take a closer look at what happened here for you. Thanks!
The available seats could have been laid out better (i.e. All of Section A listed, all of Section B listed, etc.) but still was able to figure it out. Just took a bit longer than it should have.
A card that I use all and have had for 40+ years would not go thru
Efforts to get the tickets we wanted has been great experience. Not happy with the survey. Thank you for great service.
Answer: No, it would not appear to be, based on my experiences with them. I regret not doing better due diligence before buying through them. My next stop will be my credit card company. DO NOT USE THIS COMPANY!
Answer: Hi Danny. The estimated delivery date is an estimation. These can vary greatly between venue and venue or the transfer platform like Ticketmaster. If you have any further questions, please direct them to our customer support team at customersupport@eventticketscenter.com - they should be able to answer any questions or concerns you have!
Answer: Hi brenda, your email confirmation should be in your email inbox. If you're still having trouble finding it, please reach out to customersupport@eventticketscenter.com and we should be able to assist you!
Answer: Hi Debra, Please reach out to our Customer Support team at customersupport@eventticketscenter.com - we should be able to help you find your tickets!
Answer: Hi Nancy, we're so sorry to hear of the difficulties you've encountered with your order so far! Your order is backed by our 100% Guarantee, meaning your tickets are guaranteed to be valid for entry and delivered in time for the event or your money back - no scams here! If you have any other questions or concerns regarding your order our support team is happy to help! Just send them an email at customersupport@eventticketscenter.com or give them a call at 1-855-326-8155. Thanks!
Answer: Hi Daiton, thanks for reaching out! No need to worry, this delivery timeframe is standard, and all orders placed with ETC are backed by our 100% Guarantee, which states your tickets are guaranteed to be delivered in time for the event and valid for entry or your money back. If you have any other questions or concerns regarding your order, please feel free to contact our support team at customersupport@eventticketscenter.com or call them at 1-855-326-8155 - we're here for you!
Hi Loretta, our support team is available to help answer any questions or concerns you may have regarding your order. Please send them an email at customersupport@eventticketscenter.com and they'll be happy to help. Let us know once everything's been straightened out here! Thanks