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EventTicketsCenterReviews 17,007

3.7

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Disclaimer: Event Tickets Center is not associated with the company known as Tickets-Center. Event Tickets Center and Tickets-Center are two separately run companies with no affiliation.

Event Tickets Center is a marketplace for tickets to sport events, concerts and Broadway shows. Companies and fans list their inventory of tickets on our website and set ticket pricing and availability terms. All orders are backed by a 100% guarantee. You can order online from your computer, tablet or smartphone, thru our iOS or Android apps or by calling 855-326-8155.

Ticket prices can vary based on the popularity of an event or the location in the venue. You can find plenty of bargains on our site and there are thousands of tickets listed below face price.

There are tickets available to every major league sports game, including preseason games. Also, you can find listings for Division 1 college football, basketball, hockey and other sports. Sports playoffs tickets, from the Super Bowl, to the Worl...


eventticketscenter.com
Founded in 2005
Gainesville, FL, United States
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EventTicketsCenter Reviews Summary

The company enjoys a largely positive reputation, with customers frequently praising the ease and efficiency of the ticket purchasing process, as well as the prompt delivery of tickets. Many users appreciate the competitive pricing compared to other platforms, which enhances overall satisfaction. However, there are notable concerns regarding the lack of detailed seating maps and limited seat availability, leading to some frustration among customers. Additionally, the requirement for lengthy feedback can detract from the user experience. Overall, while the company excels in convenience and reliability, addressing these concerns could further enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 3 days

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
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It was ok
September 26, 2023

Nothing exceptional-glad for the ease of the purchase

Date of experience: August 27, 2023
Nevada
1 review
0 helpful votes
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Happy camper by
August 27, 2023

Ok it was very easy...we are satisfied with the entire process except this worthless review

Date of experience: August 27, 2023
New York
1 review
0 helpful votes
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...
August 26, 2023

...

Date of experience: August 26, 2023
Texas
1 review
0 helpful votes
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No answers
September 25, 2023

No phone reach number for questions. I bought an extra for my sister who is coming to town and hoped she could sit with me and my wife. We are on the same level and row.

Date of experience: August 26, 2023
Oregon
2 reviews
0 helpful votes
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Would give a zero if I could! Eventticketcenter.com, apparently, use different sellers/ purchasers. I attempted to order opera tickets through Merrill Auditorium and was redirected to this eventticketscenter.com. At the time, I should have been suspicious, but for a variety of reasons, failed to recognize the false redirect! Apparently, Merrill Auditorium has been the victim of bots redirecting sales to sites like this! Tickets are scalped to ridiculous high rates AND the tickets were not recognized as valid at Merrill! I hold no blame with Merrill Auditorium! I hold myself responsible. After eventticketscenter.com "review " AND my credit card company review, it was determined the tickets were legitimate! LOLOLOL! The tickets were NOT legitimate! Although, I do not have "proof" I was told the tickets were not accepted, I had to procure more tickets! Lesson: be very careful ordering anything online! Even the best of us can be suckered! Eventicketscenter.com is nothing more than criminal, fraudulent site for many sales! Buyer beware! AND if you are ever redirected to this site or any other, confirm where you are, and leave! I got screwed. You don't want to! Oh, still an ongoing issue! Main issue: being redirected to a scam/scalper site! Will be reviewing on as many sites as I can! Merrill Auditorium was apparently hacked in this instance! And, interestingly enough, eventsticketcenter.com has all their paperwork and responses ready to go when a situation like this comes up!

Date of experience: August 26, 2023
Event Tickets C. — EventTicketsCenter Rep
over a year old

Hi, Willie. We're sorry that you've had a bad experience.

We're very transparent about the fact that we are a resale site, and that prices may be above face value. That transparency is important, so that's why we make that fact known at the top of every page on our site! As you pointed out, we don't own the tickets, so the pricing isn't done by us, it's done by private sellers who list their tickets on our marketplace. We don't "hijack" folks from the venue's site, nor do we pretend to be the venue.

Unfortunately, it's difficult to provide a refund when there's no indication in our system that the barcode was scanned and denied, and there has been no documentation provided that the tickets weren't accepted by the venue. However, if you are able to provide some documentation of that fact, our customer service team would be happy to assist you further!

Willie, we understand your situation can be very frustrating. Please let us know if anything changes on your end and we will be happy to pursue this issue further. Thank you!

Texas
1 review
0 helpful votes
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Kirk franklin concert
August 26, 2023

It was ok, if you buy 5 or more tickets delivery fee should be waived.

Date of experience: August 26, 2023
Texas
1 review
0 helpful votes
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Overpriced resale
September 25, 2023

Received a notice from EventTicketsCenter about the Pepsi Battle of the Bands at NRG stadium. I wanted to go, and did not want to miss out what may have been a sold out" event, I purchased tickets through EventTicketsCenter. The seller charged and I paid over 3x the stadium costs for the ticket, even though tickets were still available. This mark-up is outrageous! If an event is not sold out avoid EventTicketsCenter and go directly event sight for tickets.

Date of experience: August 26, 2023
Event Tickets C. — EventTicketsCenter Rep
over a year old

Hi Myrtle, ETC is a resale marketplace and prices may be above face value - we make sure this fact is clearly displayed at the top of each page of our site! We don’t try to hide who we are. To clarify, we do not own or price the tickets you see on our site. That is all done by the individual sellers who list their tickets for sale on the exchange. You can read more about this and what we do on the FAQ page on our site. We’re sorry for any inconvenience, and hope this helps clarify things. Thanks!

Maine
1 review
0 helpful votes
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What are the fees for?
September 25, 2023

The website was easy enough but why the heck is there a $21 service fee per ticket and a $10 delivery fee for a electric ticket? This is unacceptable.

Date of experience: August 26, 2023
Event Tickets C. — EventTicketsCenter Rep
over a year old

Hi Ann! To clarify, The service fee allows us to keep the site secure, maintain the website, and provide quality customer service. We're sorry to hear you were unhappy with the experience! If there's anything else we can do to help with your order please let us know.

California
1 review
0 helpful votes
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Kind Customer Service
August 25, 2023

I am on the spectrum and thus have trouble sometimes with understanding certain things other people naturally assume about concerts when they buy tickets for them. The Event Tickets Center customer service was very kind and patient with me and answered all my questions. They really helped me out and in an understanding way. I feel a lot of trust for buying through them as a result.

Date of experience: August 25, 2023
Canada
1 review
0 helpful votes
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Cirque du soleil tickets
September 24, 2023

Cannot see clearly where the seats you are paying for are. Given the cost, I hope we got decent ones!

Date of experience: August 25, 2023
Canada
1 review
0 helpful votes
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Cirque du soleil
August 25, 2023

No problem with ordering tickets foe cirque du soleil

Date of experience: August 25, 2023
Indiana
1 review
0 helpful votes
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Ok
September 24, 2023

Just a little confused regarding different sign in names, kept resubmitting and not getting processed because error message was small

Date of experience: August 25, 2023
California
1 review
0 helpful votes
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I wish I had paper tickets
September 23, 2023

Im a person whose phone is always dying. I panic when tickets are only available on the phone.

Date of experience: August 24, 2023
Texas
1 review
0 helpful votes
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Easy and Fast
August 24, 2023

It was simple and easy but prefer least advertisement.

Date of experience: August 24, 2023
Massachusetts
1 review
0 helpful votes
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Quick and easy
August 23, 2023

Quick and easy to order. Appears that there are no fees added. NO idea where my seats are, though, other than the Row.

Date of experience: August 23, 2023
Colorado
1 review
0 helpful votes
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TM Experience
August 23, 2023

I don't like having to give a review. You did fine.

Date of experience: August 23, 2023
Texas
1 review
0 helpful votes
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Review
August 23, 2023

I think it went well. I am new at this. We'll see how it goes from here.

Date of experience: August 23, 2023
Tennessee
2 reviews
0 helpful votes
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Easy and efficient
August 23, 2023

I went on, selected my tickets from an easy to read screen, purchased them and was done in 5 minutes.

Date of experience: August 23, 2023
South Carolina
1 review
0 helpful votes
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Simple
August 22, 2023

It was very easy to pick your seats and the prices were cheaper then the last I saw. I felt that I could trust the site with my credit card information thank you again for your service.

Date of experience: August 22, 2023
District of Columbia
1 review
0 helpful votes
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Good Overall Checkout Process
August 22, 2023

Although checkout was easy overall, the portion near the end that said "Redeem your $10 bonus" was confusing. I assume that was because I was using Capital One shopping app.

Date of experience: August 22, 2023